I have nothing but good things to say about CarLotz! The buying process is very friendly and there's no pressure! Everyone that works there is very customer oriented and you can tell they want their customers to be happy! I knew when I first started talking to LaDale that I was going to buy a car from him. He was the friendliest salesman I dealt with all day and was happy to bring out anything I wanted to see and test drive! After a couple, I sat down in my new car and knew it was the one! He got me a great price and I love it! Dont hesitate, go see them today! Thanks guys!
by Traveler - Daughter's first car! from Indiana
September 4, 2018
Inquired about a vehicle online. Got a quick response and made a deposit over the phone. Traveled by train from out of state, purchased car and drove home. They went above and beyond to make sure car was clean, had gas and I knew the best route there and home. Car has a minor issue, but it is a USED car so this is to be expected. I got such a great price, I can easily afford to get issue repaired.
Car buying has always been a nerve wracking experience for me. The sheer number of decisions to make, and the fear of making a poor long term decision have always made me shy of vehicle lots. The salesperson was really an advocate for my investment-kept an eye out for my price range, and gave me full disclosure on vehicles.
I drove off the lot in a fantastic pre-owned vehicle with zero worries, and zero fear. I felt I received more than just a means from point A to point B. I received peace of mind, and a sense of trust-that I can always turn to Terry's for anything I need!
Special thanks to Janet for being so wonderful!
Quite a distance from my house but definitely worth the drive. JP was very professional and got me in a great car!!! Go get you a car from here!!
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