I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.
Cute, fun, and fast little car.
by AMIHSA84 from Atlanta, GA
August 26, 2018
This car is a lot bigger on the inside than it looks from the outside. It is super cute and it has a lot of speed to it.
The Fiat 500L tends to get overlooked by millennials who are at the same dealership checking out Jeeps but it is probably the biggest bargain in used or new automobiles today. Basically, an Italian-designed minivan, it has a very large interior space with seats that can be folded flat for moving larger objects. The Dr. Dre beats speaker package makes you feel like you are right there at a concert in full surround sound. The turbo kicks in strong and hard when you need it. The suspension accompanies the soft wide seats and there's even adjustable lumbar support. The satellite radio/navigation package works great. There is a panoramic skyroof option that delivers the stars. It feels and is a beautifully engineered European automobile that's dependable and fun to drive.
Walked in one day after previously looking at a new car in the lot for my wife. Within 10 minutes after talking to John Vanik and Tim Duda I received and excellent lease deal on a new Rouge Sport that I could live with.They gave me a rock bottom deal, much better than I had expected. A few days later I came back to lease the vehicle. They also gave me a great price on the paint protection package.
They were very courteous and helpful. I would recommend them and the dealership.
Cool, charismatic, and peppy
by Meridith from Kansas City, Missouri
August 15, 2018
This vehicle is cool, what can I say? Perfect size, shape, and form, lots of room inside, leather detailing, euro-elegant, artist luxury. Love this car.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
My favorite car yet
by AH from DFW
August 14, 2018
Being tall, and loving Fiats, this fit all the needs. I can easily fit 4 adults over 6' tall with plenty of leg room. The MPG has been amazing living in an area known for horrendous traffic. I have had mine for over 3 years and never had a single issue with is running. Only 1 recall, and it was just a computer reprogram, and a hassle free fix. One HUGE benefit is the Lifetime Roadside assistance offered by Fiat (just don't call the Chrysler #). They will tow your car, get your keys out if it, anything... for free! I love this car and would buy it again in a heartbeat.
It sucks. My air conditioner has been broke for 5 months now and they can’t seem to fix the issue. The air bag light keeps popping on and off and they couldn't figure out why. The ride is so rough since I’ve bought the vehicle. It is COMPLETELY uncomfortable to ride in. The speaker for my phone has been making noises since a month after I bought it. Honestly regret buying this. Next time I will definitely stay away from these things. So disappointed.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
A four wheeled nightmare
by notafan from Chicago
July 15, 2018
I purchased a 2016 Fiat 500L in the summer of 2016. I went for a new car thinking it would be more reliable and I would not have car issues for at least a while. How wrong can you be. This vehicle has been a non stop headache from the time I bought it. The air needed recharged the month after I bought it. Then there were the bulb issues. I have replaced my headlights four times each - both sides. I have replaced my brake lights four times each. I have replaced my parking lights. I have replaced both units for the license plate twice. This is within a two year period. I took it to all three area dealerships hoping they would find the issue. They all just kind of shrugged and said that is the way these cars are. I have had issues with the car suddenly slowing down flashing the check engine and transmission light and giving me the message "gear not available" in the middle of the high way. I took it to Fiat twice for this. Both times they reassured me it was nothing but the computer needing a reset and a software update. Now that it is a couple miles out of warranty, I have been told I need a new transmission. It is two years old.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I didn’t expect that car to be so good.
by Tony from Syracuse NY
November 6, 2018
When I bought this car I was with mixed feelings.But now I’m so happy, that car is very good for the money.I have leather heated seats , Beats stereo system very very nice car.My wife needs bigger car that’s why I’m selling other wise never.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I test drive a fiat
by Minigrl from Tampa Florida
August 25, 2018
My husband and I are looking to buy a 3 car to take on trips and to drive long distance for work. This is a comfortable car for the ride ,gas prices much cheaper and good for the whole price point.
Felt welcome as I entered the door. Staff was available and when I asked for the sales person that I had been communicating with, salesperson was waiting.
Plagued with problems.
by Melissa B from New Jersey
June 8, 2018
I loved the way this car drove and looked. However, I had to take it back to the dealer over 21 times for transmission issues, they replaced it and I still had issues.
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