Used smart ForTwo for Sale

Helpful and friendly environment. Professionals throughout the process. They give further information about the car I wanted, in terms of reliability, maintenance cost and safety.

Great car for students, RVers, and single city dwellers! Gas mileage is unbeatable and it’s easy to park. The trunk area is roomy and I never experienced issues with packing full of things. Overall, a great small car for one or two.

My husband and I came to this dealership and looked for Ustino, as referred to us by a friend. He is nothing short of respectful, accommodating and most of all, non judgmental with his clients. My husband and I have had such great experience with our first dealer from our first SUV 3 years back that we have always wanted to meet someone as good as he was. Fast forward 3 years, we needed another vehicle and we met Ustino. He listened to our preferences, gave us his best insights and suggestions, and gave us the best deal for a 2019 Mercedes Benz GLC. All we asked for were keychains for freebies, but he handed us more than what we wanted. He was no formal-square traditional guy. He made us so comfortable and happy, we ended the transaction with hugs and well wishes and even a photo souvenir. My husband and I will not have had it any other way. Way to go, Ustino!!! May your practice be blessed even more.:)

I loved the car so much and found a great 2008, I bought it. Have had it a month and LOVE it. It’s perfect for one person or two. More room than you’d think!

I am not really sure where to begin but I wanted to share my experience with other consumers so they know what to expect when purchasing a vehicle from Universal Auto Group. I guess I’ll start with how I came to know them. I was in the market for a Japanese built luxury vehicle and used multiple websites to look at dealer reviews first. As a member of USAA, I used their car buying service to accomplish this and narrowed down over 100 dealerships to 4 that I felt would be honest and treat me respectfully. As I did so, I noticed Universal Auto Group had 5 stars on every site I looked at and no negative reviews. At first, I was skeptical and thought they could not be from actual customers but after submitting an inquiry on a Mercedes, I realized that everything that was written about them was true. Aside from receiving a prompt response stating that they would honor the USAA pricing, they also offered to assist me with selecting a vehicle to fit my needs. As I stated, I was in the market for a Japanese luxury vehicle but one visit to their showroom convinced me that I needed to consider a Mercedes. All of their vehicles are pre-owned and some have a history of being involved in an incident but these are also priced accordingly. After test driving the vehicle I was most interested in, I left their showroom without because I wanted to do some independent research and ensure I was getting the very best deal for the money I was spending. That night, I located another Mercedes from another dealership and decided to evaluate their vehicle as well. It came from a Mercedes dealership but was not nearly as nice as the one at Universal Auto Group. Although it was the same model, it lacked package 1 and package 2 and was priced higher than the vehicle I drove. I was offered to take the vehicle for the day and did so. It rode differently in that the person that leased it did not take very good care of it. The vehicles at Universal Auto Group became the standard by which I measured all other vehicles against. I would evaluate if they were as good for the money I was spending. Finally, I decided to purchase the vehicle from UAG and contacted them to let them know. The entire staff at UAG is the absolute best and I am fortunate to have interacted with all of them. The father, Abby Sarraf, and son, Sean Sarraf, are true gentlemen in every sense of the word. They made sure that I did not feel pressured and let the cars sell themselves. On my test drive, every option was explained to me and even after I purchased the vehicle, Sean spent time explaining everything to my wife. This was the best car buying experience I have ever had and I can’t thank Sean enough for making it this way. He even offered to provide contacts for regular maintenance, repairs, parts, etc… at a discounted price because he felt it was an important part of establishing a customer relationship beyond the purchase. I would not only recommend them but would suggest that everyone that is in the market for a vehicle should visit them whether they are considering a Mercedes or not. Although they go above what is necessary to sell a vehicle, I truly appreciate the manner in which they treated us and it felt awesome to thank them by purchasing a car from them.

So far 26000 miles and its only a year. Love this car, fast, cute and nimble. Not to comfortable on long drives but for commuting to work etc its fantastic.

I've really been looking for a reasonable, attractive,working car. This dealer is top notch. Emailed company and Sean answered all my questions, and offered information that helped my decision making process. The website is great. Vehicles pictured perfectly. Glad I found online, and will keep checking the new inventory that they post.

If u only need space for 2, this is the car for you. I am a car enthusiast and use this for my daily beater. The car is more car than most give it credit for and is fun to drive as an enthusiast. It handles and is capable at freeway speed. Unfortunately there won't be anymore of the gas powered cars here in the US. I don't know that I will replace this when the lease expires with the electric. I hope that Mercedes reconsiders and brings back the gas powered version.

It was actually fun! We went to look at a 2014 Mercedes Benz C300. Amir greeted us and took us into the showroom. My jaw about hit the floor. The cars were stunning. They were all clean, they were all detailed, they were all in excellent condition, and they all looked brand new. I could barely stay focused. Amir was showing us the car when Sean came in and introduced himself. Sean knows everything about Mercedes Benz vehicles. It was so refreshing to speak with a salesman that actually knew what he was talking about. He told us about every feature in the car and showed us how everything worked. Then he let us take it for a real test drive so we could actually get a good feel for the car. It drove like a dream and looked brand new. Sean explained that all their cars are one owner cars that still have some warranty left on them, so we were able to get an extended warranty of four more years or 100,000 miles. The bottom line is that Universal Auto Group has the best cars out there. Amir and Sean will treat you like a friend. We were treated with respect and we made a great deal. They even take care of the DMV! My next car will definitely be bought from Universal Auto Group.

Love it. Lots of pep great gas mileage. Great for deliveries. Love my smart car. Can park it anywhere. Best lil car I have ever owned.

This dealership is family oriented, pleasant and everyone that works there is nice. I looked at several vehicles that were in excellent condition. The pricing I found to be awesome, competitively speaking. Patrick, John and Laura made this an easy decision. Great job you all!!!

Purchased to pull behind my motorhome but discovered this is really a fun car to drive. I feel I got much more than anticipited. Quality is exceptional.

From when you first call on the phone for information, to when you finally get there, Sean, the dad and Ali are a fantastic team. They are extremely professional and make your car buying experience very easy. They do not hassle or pressure you into anything. There is no middle man hassle. What you see is what you get. A very clean and friendly environment; where you get a personalized treatment. Sean is a complete gentleman with a lot of patience and experience with cars. Even after you buy your car as in my case, they are not satisfied until the customer is satisfied; and they take extra time to explain every aspect of your car to you; and continue to ask you to call them with any questions. Thank you 'Universal Auto Group' for a very wonderful and stress-free car buying experience. I will definitely recommend this dealership to friends. 5 stars all the way!

This vehicle fits anywhere yet feels like a regular size car on the inside. The 5 speed manual turbo charged powertrain is quick and fun to drive! This car is a work of art and a conversation piece everywhere you go in it. Perfect for everyday use. Looking forward to many journeys in my new smart for two!

Found the dealership online and had no prior experience with them. I dont normally but from dealers but I stopped by to check them out anyway. Quite frankly, i was very pleasantly surprised with the experience. Sean was extremely knowledgeabe on the E350 I was looking at. He answered all my questions and offered additional assitance with an extended warranty and some minor warranty work that was needed. This was the best experience i have had with any dealer. Very smooth transacton, so smooth in fact that i bought the same day. I would recommmend Universal to my friends. Check it out

We owned a Smart Fortwo for 10 years, and decided we wanted another one when it was time. The 2016 is lightyears ahead of the 2008 we had owned. Transmission is now powerful and seamlessly shifts gears, whereas the 2008 was clunky nad slow. The body redesign is sporty, and the interior is a bit more spacious. Our only critique would be the cup holders are awkwardly placed in front of the AC controls, and are too small to accommodate a good sized drink. This is probably due to its European origins.

We had a horrible experience down the road at one of the large dealerships. After leaving in disbelief over the tactics they tried to pull it was a relief to find Sean at Universal Auto. They are a small indoor luxury car facility and give you the small town feel we are use too. We drive 250 miles and smiled a the way home with our sweet new ride. Thanks again guys ! See you in 5 years !

I drive my Smart on interstates and the city and is a great daily driver.Though it is small, it drives like a European sports car.It is a tight vehicle with a 5 star crash rating. Mercedes innovation and technology certainly show up in this car.

I have been shopping for a Mercedes for about 2 weeks and actually found the one I liked in New York. While awaiting a chance to go there to buy it, I found a better car on Car-gurus with Universal. I called and spoke to Sean and then again called back and spoke to his father. They both were both very professional and caring. Their quality of vehicles are second only to the Mercedes Dealership. Sean really went out of his way to get me into the car I wanted. I would highly recommend anyone looking for a car to try them first.

I had a 2009 Smart Car for 8 years - definitely needed an upgrade. The 2016 is great. Power steering makes it so much easy to drive. Can't feel the road bumps as much as I did with my old car. The digital screen is a great look and easy to use. The radio is exceptional. Bluetooth is always a plus. As you can tell - I love my little car.

I and my wife recent purchased a 1998 Mercedes-Benz SL 600 Roadster from Certified Car Center in Fairfax, VA. I have never been too fond of the car buying experience and anticipated much of the same during this experience. I expected, the car I was interested in to be a car to lure me into the showroom, to divert my attention to a more expensive car. I expected the sales person to be and pushy and sales motivated. I thought any amount I offered as a down payment would not be enough, and I would need hundreds of more dollars to make the deal go through. This is what I expected because this is the experience I have had in the past with many other car dealers. However, Certified Car Center was the opposite of any of my previous experiences. When we arrived at the lot, the car was parked in front of the office, open, running, and ready for our inspection. The sales person (Fernando) was courteous and professional. He greeted wife and me, introduced himself, showed us around the car and then he did something unexpected. He said, "The key is in the car, look it over, and take it for a drive, take your time." Then he left wife and me to take our time inspecting the car and after putting on dealer plates, we took the care for a test drive, taking our time to enjoy driving the vehicle. Upon returning, we filled out the paperwork and applied for financing and offered $1,000 as a down payment. To our amazement, all was acceptable, and we finished with the documents, and temporary registration in less than four hours, start to finish. We have brought many cars from dealers over our 32-year marriage, and all have been a terrible day long, exhausting experiences. Our experience with Certified Car Center was the only experience we truly enjoyed and would recommend them to all family and friends as the best car buying experience we had. With their focus on outstanding customer service, fast and efficient financing, and a large selection of quality cars and trucks, I will be back to them to purchase my next vehicle because I enjoyed the experience and appreciate their customer service. Sincerely Wm. & Evelyn Quarles

I use this car for business purposes. I drive about 1500 miles per month. I live in Colorado so it’s cold in the winter. I get approximately 42 miles to the gallon in the winter and about 38 in the summer because of the air conditioning. This is definitely not a luxury vehicle but it’s really not bad especially for the price. It has a great turning radius. There is a lot more room inside then you would expect. It has a very tight suspension so you are very aware of every bump that you hit. It also has a 70 hp engine so if you expect to get from 0 to 60 in anything less than five minutes this probably isn’t the car for you. However, I have never had any issues with the car and is very reliable. I have put approximately 40,000 miles on it since I got it and it currently has 60,000. My biggest complaint with the car is that rattles regularly, like something is loose but I cannot figure out what it is. It is worth mentioning that this used to be a ’Car to Go’ and who knows what they did to it to fit it for their credit card charging systems, so this may be their fault. You can hear road noise quite a bit in this car. I love the fact that it is little and you can park it anywhere. You could make a U-turn basically anywhere. It does not go well in the snow so if you live in a snowy climate you might consider something else unless you have a winter vehicle.

I initially spoke to Amir and I was very impressed. I am in the automotive business and I advised him I did not want to go through the sales pitch! He was very honest and willing to work with me. My financing took a few extra days, and there were MANY buyers on my car. I must say SEAN was eagered to sell but held onto my car until I got it all straight...........Car was very clean!! I will continue to do business with them. GREAT GUYS TO WORK WITH

Great car very easy on gas easy to park easy on the eyes It's is just a very nice car all my friend love my car and want one.there is not a lot of room for stuff when you go shopping but it's so easy on gas you can just go back

I was thoroughly impressed with the customer service and the selection they had in stock. Sean and staff treated me like part of the family.

I had a 2013 smart fortwo that I traded in. The 2017 is a lot nicer, the duel clutch transmission is so much better than the old one. The ride is smoother, and I just the way it looks. I also see a lot of heads turning as they bypass me. This is just the easiest car to park, I just love it!!!

This is not a fancy dealership but what you get instead of a fancy lounge and leather chairs is a great price. I would recommend these guys to anyone in the market for a used car. This was such a better buying experience than the Lexus we bought a week earlier. Highly recommend!

The shifting is much better, the economy is great, a very comfortable ride, and has much better acceleration than my 2012 Smart