I bought my Ford Edge here 10 months ago and these guys are great to work with. They strive for excellence and customer service is top notch! Their service department is by far one of the best I’ve ever experienced. The staff here always welcomes you with a smile! I highly recommend anyone to Harrold Ford who wants to get the best price and service in the greater Sacramento area.
Honest dealer and non-aggressive sales staff. Good
by K.G. from Carmichael,CA
June 1, 2017
I couldn't find an honest deal at auto malls! I went to Harrold Ford and got exactly what I wanted in 5 minutes. I drove away in a beautiful used Taurus SES, that was 15 years ago and I still love it. No major repairs at all! I'll never buy a used car anywhere else.
Absolutely incredible experience!!! Love my new California Special Mustang!!! The whole team is there to help and we all had a lot of fun during the time we were there. Customers for life!! Thank you all!!
What a pleasant Surprise! I looked at several cars on this lot and was pleased to see how well they were set up. Clean and mechanically sound (I didn't see the usual oil leak stains, etc). The salesman took his time and helped me find a vehicle that fit my needs. In the office you can see these people love cars, and want to make the experience easy and straightforward. A nice family runs this lot. I am very happy with the car and the time spent there. Give them a try, you will like it.
The 2 salesmen I had were really great. My trips to check out and test drive cars were spread out over 3 weeks. No pressure, just patience with showing me and test driving used cars. Jeff and Chris were amazing . I will definitely recommend them to anyone shopping for a car.
I was trying to decide which car I wanted. Greg and Anthony were more than accommodating. I drove a Stinger (what a wonderfully fun care to drive). Did I say Fun, I mean FUN FUN FUN! Then a Kia Sportage. The Sportage met all the needs of our family. I did not buy at that time. I live in Oregon so I came home and went to other dealers. I did go back to Greg and he ordered the car for me. He was wonderful. When the car (Lola) arrived, I met Rodney. He was great! He brought the car to me, and explained it to me. He also has answered several questions since. What a wonderful job every one there has done to help me with the car I need. "Lola" is a beauty, and a great car!
Everything went great other than having another person back into the driver side of my Continental while it was parked in the service lane. Lesson learned is that cars should be moved out of the service lane as quickly as possible.
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