Used 2020 Ford Edge SUVs for sale near Dearborn Heights, MI

This Review all about Sharr Garza! She is the only person you want to deal with at this location. The patience and time she took explaining things to me was above and beyond appreciated. She communicated and even double checked my car and found things the collision shop missed and I wasn’t even upset about it because she was honest, upfront, and got everything ordered and fixed right away! She really makes it a point to make sure the customer is fully taken care of and satisfied with their service! As far as I’m concerned she should be the Manager of this location! Employees there could really learn a lot from the way she does things.

Bought used with 16k miles. 2 years later 52k miles. Only issue was transmission shutter. A fluid exchange service solved issues. Fluid was black. Strongly recommend transmission service every 39-50k miles. I get 32mpg on highway

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

I love the size if the Edge. Big enough, but not too big. I can transport large items, such as furniture. The look is great. The interior is well finished. Enough compartments and gouges, but not overdone. I have the model that has what I think is called 'Vista View' which allows nearly the entire roof of the car to be uncovered from inside allowing a great view of the sky. It also opens which is great because I love fresh air and the feel of being outside. One of the two drawbacks I have found in approximately two years of ownership is that the transmission is not smooth at lower speeds - say under 35 or 40. Not really a problem- just a little annoying. I'm also wondering if the balkiness of the transmission now will cause any issues in later years. The second drawback for me is that the gear selector is a dial. Even after two years of using this gear selector, I have not grown uses to it. It is not at all intuitive; dials are for radios not gear shifts. I do like the car, and I'm happy I bought it. Just use this review as a heads up if you start looking seriously at an Edge.

I had a great experience working with Shanta McCool and Bob Maxey Lincoln. We recently purchased a 2022 Ford Transit from the dealership, and even though I live in Pennsylvania, they made the buying process a smooth one. Shanta was friendly and responsive, and I am very pleased with the purchase. I have purchased lots of vehicles over the years, and I would definitely recommend Bob Maxey to others. Shanta even followed up after the sale to make sure I was enjoying the vehicle.

The very best car I have ever owned! So many great reasons I like it there are too many to list! I would highly recommend this car for anyone to own! Truly a remarkable automobile. Ten times better than a Cadillac I owned!

I love my car and recently purchased it from a dealership as a former rental. It handles well and has an extremely smooth ride, the moon roof provides extra light even when it is a cloudy day !!

Always have an amazing experience working with their staff. Always very friendly, and do their best to get you what you?re looking for! Couldn?t be more pleased with my interactions with them, will be a long time customer

So far, I love my Edge - 3 weeks owned. It is roomy and has leather, heated seats and knows how to parallel park which I haven't used yet. It seems to get good gas milage and ready to take it on a trip up north this weekend. We carry with us our "stuff" and two cats and they will have plenty of room to lounge as we drive when we put the seats down in the back. It was a good buying experience at Royal Oak Ford as I had to have a vehicle after my Ford Escape was totaled in a hit and run accident, I need a dependable vehicle that had plenty of room to haul food for Blessings In A Backpack. It was a good fit!

I have bought 2 used cars from Roy O’Brien and have been extremely satisfied with my purchases and the customer service that they provide. I will be buying all of my cars from Roy O’Brien.

We bought a used Outback and could not be happier! This is the perfect car for me and my family and all of our adventures. The purchase process could not have been any easier. Great job to all of the staff!

I recently had the pleasure of working with Alex Rose at North Brothers Ford, and I can confidently say that my experience was exceptional. From the moment I walked into the dealership, Alex greeted me with a warm smile and a genuine willingness to help. Alex demonstrated an impressive depth of knowledge about the vehicles on the lot. He took the time to understand my needs and preferences, guiding me through the various options without any pressure. His expertise made the car-buying process not only easy but also enjoyable. What truly stood out was Alex's commitment to customer service. He was patient, answering all my questions thoroughly and ensuring I felt comfortable with every decision. His friendly demeanor made it easy to communicate, and I never felt rushed or overwhelmed. Even after the sale, Alex continued to provide support, following up to ensure that I was satisfied with my new vehicle. This level of care is rare and speaks volumes about his dedication to his customers. In summary, if you're looking for a stress-free car-buying experience, I highly recommend seeking out Alex at North Brothers Ford. His professionalism, knowledge, and outstanding customer service make him a standout in the industry. Thank you, Alex, for making my experience so memorable!

Friendly staff, not too pushy; however, Buyer Beware -- they do a great job making a car look great both in pictures and in person, but the car we bought turned out to have nearly non-existent brakes, badly worn rotors, and, unfortunately, engine damage from having been run with little to no oil in the past. We checked the oil in the parking lot, looked new and topped off, and no signs of leaking. Didn't check the exhaust pipe, however, which would have given a clue to the amount of oil the engine was (is) burning. We discovered this upon getting a 120K mile service interval one week *after* purchase from XDrive -- they pulled the oil filter and there was a TON of metal shavings in it, and we soon discovered that its burning oil at the rate of approx. one quart per gas tank or six hours of driving time. Only way to have found this was to have it checked by a mechanic *before* purchase.

Had a great experience last week. Dom was excellent he explained a lot of things I was not aware On my car. I would rate them A plus. The service department Itself is also rated excellent

I have been doing business with this dealership for years. Very professional, very polite. I was not going to lease again until my sales man told me what I would be missing out on. I changed my mind and leased another vehicle on the spot. Picked it up two days later. I’m very thankful for that knowledge, I trust this salesman so make sure I always use him. He gets me the best deal I can get for what I want. He explains everything to me. I would not have gotten as many leases without this knowledgeable salesman. He represents Ford greatly. Thank you for having him.

Very quick and easy sales process. Was not upsold, just went in and paid the price as advertised. Good process.

Had service on my corvette the price was reasonable and the service was outstanding. I will bring my chevys there always no need to shop around. My service advisor was Sam as good as it gets.

Kayla, our sales rep was very helpful and thoughtful On the very first day, we stepped into the office. We really appreciate your customer service. she and her whole staff was working very hard to tend to the customers and Christian completed our sale the next day so cool Great job you guys. Thanks so much. Really appreciate it.

The new Car purchase was an easy process and all of the staff were very freindly and helpful. I would recommend Gorno Ford to a friend.

Shane smith was awesome. Seamless transition from start to finish. I highly recommend Shane and varsity ford.