Used 2023 Ford Edge SEL for sale near Prairie Grove, IL

This dealership is extremely helpful, willing to work with their customers, and friendly! I had a great experience working with customer service reps who understood what I was looking for!

I bought this vehicle in December of 2023, and I have been pleased with the performance and the room inside the car. The boot (trunk) has lots of space. The silver paint with the black wheels looks really sharp. The best appeal for me to purchase this vehicle is that it's reported to rarely need to be in the shop for repairs. It's always been my experience that if you take care of your vehicle then it will perform well.

Contacted them over email since I was so far away. They were quick to respond to my multiple inquiries. Negotiated a price with them but ended up buying something else locally.

Very pleased with the responsiveness of the service department. Would recommend them with 5 stars.

Helpful, Friendly, and Knowledgeable staff would highly recommend

Gave us even a better deal than expected. Highly recommend them. No high pressure and family friendly. Kids really liked the life size Marvel statues.

I had a really good experience purchasing my son a pre-owned vehicle. Great customer service and they responded and followed up immediately

My wife and I recently purchased a new car for her at Kunes of Belvidere. I am in sales and I have purchased many cars over the years. I’m not easily impressed but, I have to say, “Mo” Owaynat the general sales manager and numbers guy went over and above to get a deal done for me and my wife. On top of being a really nice guy, he worked hard to get a deal done that fit our needs and I felt the whole time like he was working as much for me as he was working for the dealership. He is a good human being. Go talk to him and you’ll see what I mean. And our experience with our sales person, Robert “Brinck” Brinckerhoff was fantastic. Being in sales, I very much appreciated his congeniality, low pressure approach, and his customer centric interaction. I felt like I made a friend. If you’re in the market for a car, go see “Brinck

Very helpful with fast turn around of an unexpected repair. Fair prices with detailed explanation of repair. Have been working with Kunes in Delivan for about 5 years and have consistently had a superior experience. Good people with good values.

This was my family’s second vehicle purchase this year from the Kunes family of dealership’s. Can’t say enough about the customer service and professionalism. Mike Meyers did a great job of finding the truck I was looking for, quickly and at a good price.

Overall, this was one of the best dealers I have been to in awhile in IL. The sales team was very knowledgeable and not overly pushy. I got a great deal on my trade and felt like I got the best deal possible on the vehicle I bought. I will definitely keep them in mind for my family's future vehicles.

I came in to look for a vehicle to purchase on a Future date. And the salesman Elias. Was so kind and took the time to answer all of my questions. Even though he knew it was for a future purchase. I really appreciated the customer service. Thanks.

My sales associate was extremely knowledgeable on all aspects, engine, drive train, and especially the electronics of Denali 1500 I purchased. I learned a lot. He was very professional and courteous with of our questions and requests. A real bonus to the dealership. The general Manager of the dealership is one of the best managers I have ever had to deal with when purchasing a new vehicle. He makes the purchasing of a new vehicle an pleasurable experience. He really cares about the customer satisfaction, you are not just the next sale. He and our sales associate both care! I will be back to this dealership for our next GM vehicle purchase. Thank you All at Kunes GMC of Lake Geneva.

This is an update to previous review. I bought the cerma plate protection package but was unhappy with the interior. I took it back and it turned out that nobody even worked on the interior. They did it while I waited. If I hadn't taken it back I would have paid for something I didn't get. The service dept. was a little upset with my mood and attitude, but when they found out no-one had even worked on my interior they were very apologetic and nice about it and thanked me for bringing it to they're attention. I don't like dealers and this is a perfect example of why.

Great customer service, was wonderful working with Jessica and Moe. I will be back again.

Worked with Tim Bies and Heather from the finance dept. I purchased my leased vehicle and they were extremely helpful thru the whole process. I do recommend this dealership.

The entire team at this dealership are true professionals. They all seem to care about making your car buying experience a memorable one. Andre, Tracy and Sales manager did an amazing job in getting me the best deal possible and out on the road in an hour. This is very rare in a Dealership and they managed to pull it off. A Five Star Dealership

Everybody was great especially the salesman! The business manager also got me in and out quickly which was nice! I got the exact truck I wanted for a price I thought was reasonable!

I got a super great deal and service and they delivered the car to my house the next because I wasn't able to bring it home that day. I highly recommend this dealership

I brought my F150 in for an oil change on 10/5/24 Jessica in the service department was awsome! She made sure our visit went as smooth as possible! She is very professional and curtious and knows her job well.

I would say the experience was fine and the service department was friendly. The showroom was clean and had a good selection of upper end cars. Lines could use a slightly larger waiting room for the number of patrons that show up on a Saturday.