Recently purchased my Fiat 500X from Benson Fiat. Could not be happier with the car or the service I received when purchasing the car.Everything was smooth as silk.Very friendly staff.This is the dealership you want to purchase your car from!!
We purchased a 2014 Fiat 500 Lounge, we love the car the way it handles and hugs the road. We can't wait to drive it on a long trip. We also have a Jeep that we bought years ago from Benson Jeep,it's still giving loyal service, love it also.
As a busy working Mom, Derek made this process perfect and within my schedule. He answered all my questions in a timely manner (even the silly questions). He made everything happen on my schedule and the signing and pick up of the vehicle only took 20 minutes! Great guy to work with! He even put my car seat in perfectly! Derek was fantastic! Everyone should have a car buying experience with him!
Great customer service. We sit with Britney for over 2 hours while we was waiting to finish. She was great at helping keep the kids busy. If anyone needs a car go see her. She will do her best to get you in your new car
If you do your homework on the car you want and they have what you want, do it! The best part was, the car was delivered to me! I felt like a baller when the car showed up in my driveway. Customer service was amazing. Best part, no pressure. Just me and my laptop, looking at all the cars until I found what I wanted. Just do your homework on the vehicle, you can't go wrong!!!!! Thank you all at VROOM........
I had very specific requirements and Vroom was the only place that had what I wanted. They offered me blue book on the trade in and the purchase with no haggling. The car was as described. The lighting on their pictures was off so much I thought the interior was gray and not black. Luckily I'm fine with black. Customer service has been great. Delivery was fast. The car came with a white residue all over it, I guess the soap they use; I had to work hard to get it off. They delivered it to me in a public place with no gas. The fuel light was on. I wanted to drive around the parking lot and acclimate my self to the car but I felt immense time pressure to get to a gas station and as a result hit the road without even adjusting the mirrors. Kind of dangerous. Right now they are having a problem getting me the title almost two months after purchase; not sure if it's Vroom's fault but at least they are politely keeping me up to date and sending me a replacement drive-out tag since the first one is about to expire. As scary as it was buying a car online, I'd say overall it has gone well and I would recommend Vroom. Be aware that the contract forces you to give up your right to sue in court. You can opt out by sending a letter to Vroom's lawyers in New York.
Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
My retirement car was going to be a Mustang convertible. Looked at a bunch, and finally found my way south of the border (we live in NC, just north of the SC line). A short hop to Travlers Rest brought us to the friendly folk at George Coleman Ford. We came just to look at a pre-owned 2016 Mustang, but a combination of their aggressive pricing, generous trade-in value for my Subaru, and lack of pressure, and, well, I drove home with the top down in my new (pre-owned) Mustang. I'd go there again, and I'm pleased to recommend this dealership to others.
I recently purchased a 2016 Ford F-150 from Egolf Used Cars and Trucks. The overall process of purchasing the vehicle went very well and the staff professional, curious and helpful. I don't think I could've gotten a better deal on my truck at any of the other dealerships. The truck is absolutely awesome and I would highly recommend Egolf Used Cars and Trucks.
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