We have been buying from John for years. He has made our experience with Grogan a pleasure and will not purchase anywhere else. The accounting department was ready for us when we came in and made things quick. We have never experienced any issues and don???t intend to based on the level of service Grogans employees provide. Thanks!
With the last couple cars I???ve purchased elsewhere I???ve learned to dread the all day affair, I was pleasantly surprised to find that from the time I walked into the dealership to the time I left in my new car was under three hours which included my test drive, trade in and establishing financing; Everyone I interacted with was wonderful and there way zero pressure to hurry up and make a decision. This is the third vehicle my family has purchased from salesman John Baertschi over the years and we???ll just keep coming back.
Lisa Schaaf helped me through the process of selecting a vehicle with all the requested options. She was professional, friendly and patient. It took me a couple weeks to figure out what I wanted. Lisa answered my questions with ease, addressed my concerns and helped keep my confidence with buying a Ram 1500. Researched within 100 miles radius and their pricing is competitive. Highly recommend.
At Bobby Jorgensen's Kistler Ford all the employees are very customer friendly and courteous.
My sales rep. Kraig Stearns was outstanding and very kind and helpful. Would highly recommend him
I would recommend this dealership to anyone.
Dave went above and beyond to get the truck I purchased ready by staying late and making my pick-up go smoothly even on his day off. He had everything in order for a smooth and effortless pick-up of my new truck!!
Ultimately I did not end up purchasing the vehicle that I spent a lot of time looking at, but I thought it worthwhile to write a review of my experience. My first contact was Blaine, the Sales Manager. He was incredibly nice and had his consultant Cody call me with all the information I requested. Cody was knowledgable and what he didn't know he tried to find out for me. There was no pressure and I would not hesitate to send someone there who was looking for a preowned vehicle. They had a very nice selection of cars.
It was a pleasure buying a car from Brondes Ford in Maumee. I truly enjoyed working with Scott Seiler. I appreciated his honesty and integrity. I am from out of town and we worked through the particulars over the phone. When I arrived at Brondes Ford Scott had everything ready to go. There were no surprises. Scott took the time to go over the details of the vehicle. I would highly recommend Brondes Ford and specifically Scott Seiler.
Aj was great. Sounds like he will be there for us years to come. The only complaint was the trade. I see they are trying to sell our trade more then double then what they gave us. Felt a little ripped off when I saw that. Hope service will be as good as aj was us.
My experience was the best ever!!!!!Thank you so m
by Yvette Biggs from McClure Ohio
October 20, 2018
The best ever My dealer was the best ever all my concerns and worries were taken care of at great lenths... The dealership was very clean and professional....I love love love my new car.Thank you so much James Love you.
I initially met Sonja a year ago to look at a new Explorer, but wasn't ready to purchase yet. She did a great job of understanding my timeline and did not pressure me. At that point, I knew she had my best interest in mind and she was very upfront and transparent throughout the entire process. Then it came time to make my decision and buy, which wasn't a hard decision to make! She found the SUV that i was looking for and made sure I knew/understand all the facts before buying.
Overall, a great buying experience and a very smooth process!
I walked in Thursday and drove off with a vehicle thanks to Michael White I had a great experience I would recommend a family member or friend there anytime. He actually took his time and really showed that he cared.
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