Used 2013 Ford Escape for sale near Hickory, NC

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

Very reliable, 2.0 ecoboost will fly. It’s too fast at times and tires slip. FWD not AWD. Holds up well. Good little SUV. Comfortable seats.

7/7/25 This was our second vehicle we have purchased from Corwin Ford. Ruben Scheerer Dealt with my sale. I can say Ruben was very efficient and was very knowledgeable when answering questions i had. The whole process was very pleasant and very professional on all fronts. Finance was dealt with fast and again very professional and with great humor. In all a very good customer experience. I would fully recommend this dealership & Ruben Sheerer. John

We already had a 2016 S model that was trouble free for 4 years and currently 48k miles. I replaced my spare car with the 2013 SEL AWD loaded like a Titanium. After 2 years it has been fantastic. Only trouble was 2 bad rear wheel speed sensors. Cost me $54 in parts to replace myself. Many 250 mile interstate round trip drives and never an issue. It had 62k miles when I bought it with full documentation of all minor repairs and maintenance. Regardless of reviews I got a good one. Check the history, check out before you buy, and you can find a good one like I did. They are not all bad.

This Review all about Sharr Garza! She is the only person you want to deal with at this location. The patience and time she took explaining things to me was above and beyond appreciated. She communicated and even double checked my car and found things the collision shop missed and I wasn’t even upset about it because she was honest, upfront, and got everything ordered and fixed right away! She really makes it a point to make sure the customer is fully taken care of and satisfied with their service! As far as I’m concerned she should be the Manager of this location! Employees there could really learn a lot from the way she does things.

This is my second Ford Escape. My first was a 2003. I loved both. I purchased my 2013 in mid-2012 and special ordered it for the color (Red). I have the 2.0 liter engine, which is important. The smaller engine has been prone to fires and other problems but not the 2.0. I have had minor recalls for things like a seatbelt and something else. I love the color, I am happy with how it performs. I was a little concerned about performance when I bought it because it is a 4.0 cylinder and I had been driving 6 cylinder engines prior to this purchase. Not an issue. My only one complaint is that it said it got better gas mileage than it does. However, I have gone from driving a lot of freeway miles when it did perform better to now driving locally and maybe using a tank of gas a month.

Prompt, courteous service. They do not try to push extras on you if you say no the first time. On time for appointments.

The Ford Escape Titanium is not a Cadillac, or race car, but it's not priced like either as well. This car will serve the purposes we need, and wanted. AWD, plenty of goodies, high enough for comfort, but not to high.

Patient sales service for long distance (Internet) purchase. Salesman arranged for transportation from hotel and vehicle was parked out front when we arrived for pickup.

I was in a hit and run on friday, 4/23/21 and I only walked away with minor issues, while they totaled my car. Make sure to download the SYNC onto your phone because once my car was impacted it called 911 right away.

I recently purchased a 2025 Chevrolet Trailblazer LS, and I have to say, the experience was incredibly smooth thanks to Becca, Bobby, and Brian. From start to finish, they made the entire process hassle-free and enjoyable. Their professionalism and attention to detail truly stood out, ensuring I had all the information I needed and that the transaction went off without a hitch. I couldn't be happier with my new vehicle and the outstanding service I received! Highly recommend this team for anyone looking to make a seamless purchase.

I had a rough first experience at Mac Haik Chevrolet’s service department, but Brian Caldwell, the Service Director, completely turned things around. He personally followed up the same day I voiced my concerns, sent a mobile tech to my house to handle the software update, and later arranged for a porter to deliver a loaner and pick up my truck for a roof recall and additional service. They performed every repair as promised—on time—including the roof fix, oil change, tire rotation, and a minor interior issue. Brian kept great communication throughout, even with our busy schedules, and treated my time and situation with real respect. What started as a frustrating experience turned into one of the best service recoveries I’ve ever seen. Huge thanks to Brian, his team, and Mr. Mac Haik. This is how a dealership should be run.

We were in town visiting family with a small issue, they got us in quick, fixed our problem and sent us on our way. All a day before a holiday.

Susan was my service advisor. She was attentive to my needs and concerns. She answered all of my questions and made me feel at ease knowing my car was in good hands in its repair and maintenance and even made sure I had a rental that was fit for me as I don?t live in San Jose but in Gilroy but because of the customer service I receive is why I keep going back to Mercedes of Stevens Creek. Susan kept me up to date on my car and the service and repairs that were being done. Susan engages with her clients and makes you feel comfortable and confident in everything she is explaining to you especially when it comes to signing the service agreement. From working in the retail management industry for 10 years I can see that Susan enjoys what she does and helping her customers and She has a positive attitude especially at 7:20am. Susan shows dedication and commitment.

Matthew Lloyd was great . Excellent salesman and a great guy . I highly recommend his services

I engaged with the folks at North Penn Mazda to purchase a vehicle online. Some life events unfolded which prohibited me purchasing my vehicle. The folks at North Penn, (Dan in sales in particular), were kind and understanding. The cancelled the sale and returned my deposit without question. They are honorable and reasonable folks to deal with. I would happily engage to purchase a vehicle from them again. FWIW the vehicle I was purchasing was attractively priced and optioned. Thanks North Penn Mazda

Eric did a fantastic job. The entire team made sure everything went very smoothly. I would buy a car from them again. I am from out of state but if I lived closer I would bring my care to them if it needed service as well.

Better than the last 4 visits. Service is getting better but I am still reserving judgement until I see this longterm and not just once.

It was a great experience from the beginning till the end. We had the pleasure of working with Moneer, he is amazing

I have purchased several vehicles (3) from CarMax and plan to buy my next car from them too, as soon as I make up my mind which vehicle I want. They sell quality vehicles from my experience and go above and beyond for their customers. I especially like their new 30 day return policy. Last time I had a vehicle transferred from another store and was worried I'd have to buy it even if I didn't like it when it came in. No way- they assured me customer service was priority if I didn't want the car they didn't want me to buy it ! As it turned out, it was perfect for me, the price was fair and the service great. Reviews are very important when I'm going to buy anything, especially something that's as big of an investment as a vehicle. I don't understand how CarMax would not make all efforts to correct a problem. Do yourself a favor and give them a chance, my opinion, you won't be disappointed.

I would highly recommend dealing with Pat. The car I bought was just like Pat described. I would buy another car from them. Steve Osborn

Hunter was organized and completed the sale with ease. But I was wondering about the notice shortly after the sale that Ford was offering employee pricing. Would that have affected our price?

We were very impressed with the high quality of work by windy Chevrolet today. Our truck broke down, broken alternator and the staff were so helpful and professional. They took us right in and fixed our vehicle. Friendly caring folks