2013 Ford Escape Consumer Reviews

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2013 Ford Escape
3.8
Average based on 203 reviews
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability
1-10 of 203 reviews

2013 Ford Escape SE AWD

by from KC, MO on August 18, 2012

Clearly the bad reviews are coming from people who have not compared cars in this segment or they dislike the new Euro-exterior design. I have always loathed the idea that I would someday have to buy ...
Clearly the bad reviews are coming from people who have not compared cars in this segment or they dislike the new Euro-exterior design. I have always loathed the idea that I would someday have to buy and SUV, or a “mommy-wagon.” Sadly the day came when I had to get rid of one of my sport coups and search for a car suited for children. The new Escape was a little late entering the segment, but is without a doubt the front runner. The automatic AWD is amazing. It often transfers all torque to the rear wheels and always engages AWD when accelerating from a stop. If you are a tire-peeler, you are going to find it difficult to spin your wheels. The upside is the surprising acceleration from a 1.6 Liter Engine. The Ecoboost kick in around 2500 RPM. There is a little lag in HP when trying to pass and you will have to drop a couple of gears, but it gets the job done nicely. If you are comfortable operating the engine at 4000-5000 RPM, you will find this crossover is fun to drive and handles better than I could have hoped for. I drive 25 miles each way to work, 18 of those miles are highway. I am currently averaging 25-26 MPG which is better than my CAR I traded in! If you opt for the FWD, you will average around 28 MPG. I love that it doesn’t run on Premium gas. There is plenty of room in the front when a rear-facing car seat is installed (Not as much as the Equinox, but enough.) The things to watch out for that bug me are the gas and break peddles. They seem too close together and too high. There isn’t a way to adjust them. The other big complaint in the Knee room for the driver. If you like kicking back and tossing your knee to the right when driving, you are going to share my frustrations. The windshield wiper are so long, they do not have a rhythmic pattern. They work well, but they look silly when they are operating. The last downer is the size of the fuel tank: 13 gallons. You will find yourself filling up every 300-350 miles. I opted to steer clear of MY FORD TOUCH and stuck with the proven SYNC system. A USB port allows you to store music on a flash drive and with voice commands you can select the song you want to play. The Power Lift Gate works very well and the height is programmable. Quit reading reviews and actually test drive this car. You may want to drive the other vehicles first just to prove that the Escape is the best pick.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Transporting family

Does recommend this car

34 out of 34 people found this review helpful. Did you?

Here is the Down Low

by from Kansas City, MO on May 28, 2014

I am an avid researcher and I have been needing a new car for a while. Here is how I came to own a 2013 Ford Escape SEL 4X4 2.0 Ecoboost. Pros: The tech packages are GREAT! This SUV is not for a per...
I am an avid researcher and I have been needing a new car for a while. Here is how I came to own a 2013 Ford Escape SEL 4X4 2.0 Ecoboost. Pros: The tech packages are GREAT! This SUV is not for a person who does not need all the bells and whistles. The navigation even tells you if there is road work or accidents on your route. * The hands free calling is fantastic and it interrupts the music when a call is coming through. * You can adjust the climate on the screen which I personally think is great because I have seen way too many cars that have worn out buttons because they were the most used. Push button start is handy with the remote start. During the hot days it will start and automatically turn the AC on and vice versa for the cold days. Exterior is very modern. If you are even considering this car you probably know the 2013 was a new body style and it is definitely an eye catcher. The power lift gate is so helpful. I use the cargo space a lot for dogs, groceries, and just random trips. I can open and close it from the remote key and push a button to open and close it on the vehicle. Have not towed anything yet but we had not questions about its capability to haul a quad and rzr. Reclining back seats are such a nice touch. They don't recline back super far but anything that allows you to stretch out a bit is WONDERFUL! MPG has been pretty accurate. I can't complain because I know my driving habits are not always eco friendly so I expected to get a little below what the sticker says. Ambient lighting is TOTALLY cool. I have pink on and sometimes it is cool to change it to green. The get up and go is better than I anticipated. I drove an dodge R/T before this and it has not disappointed me at all. Updating it was pretty simple. When new software came out I downloaded it and put it in the USB port and it did it automatically. SWEET! Cons: Interior space is a little less than anticipated. There is no where in the front for storage. The 2 cup holders are really it. I don't have a place for my change or my phone but I also wouldn't really need to use my phone because of the tech features. That makes sense on why there isn't an easily accessible place for that. The cargo area is not HUGE but it does what I need. This is a COMPACT SUV not Mid sized or Full sized... I knew this before purchasing. My 2 Dobermans fit perfectly back there. There is a slight jump when shifting from 1st gear to 2nd. With a 4 cylinder. I have only ever owned 6 Cylinders so I am not sure if this is typical or not. I also pay attention to details like that. My husband says I could hear a mouse snoring if it happened. I would have liked to see the capability to customize each key to specific settings but that could be for the future. Not really a con just an observation. OVERALL, I love this SUV. It is perfect for what I need and I did enough research to know that I got a GREAT deal as well. I looked at the Equinox, Terrain, Santa Fe, Rouge, and plenty of other vehicles. Ford has, by far, one of the BEST interior designs and for a reasonable value. GOOD LUCK FUTURE CAR OWNERS! Hope this helped with your purchase.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car

32 out of 32 people found this review helpful. Did you?

Research Before You Buy

by from Orlando, FL on July 2, 2013

My wife and I just bought our 2013 Ford Escape S. After much research I found a significant difference between the different models Ford offered. It seemed most of the problems came with the 1.6 and 2...
My wife and I just bought our 2013 Ford Escape S. After much research I found a significant difference between the different models Ford offered. It seemed most of the problems came with the 1.6 and 2.0 ecoboost engines. After researching further I found that most of the recalls (and there was A LOT!) all dealt with either the SEL (1.6 ecoboost) or the Titanium (2.0 turbo AWD ecoboost) models. The complaints were too numerous to count. In addition, I was particualarly concerned that while rating #1 on JD Power Associates list of Compact SUV for 2013 it's only flaw was Reliability (2.5 stars out of 5). Again, the numerous recalls and complaints all concerned the SE, SEL, and Titanium models. Fast forward to my purchase. My wife and I, based on my research decided to go with the S model with the 2.5 I4. It still have the Sync and comes with the Mytouch system which Ford has had around since 2010 (so the bugs are worked out). Needless to say I was hestitate the car would fail my inspection since I am a car guy of sorts. I can contest it hasn't done so yet. The fuel mileage is not near what it states but certainly better then what others has posted. I have avg'd 28 mpg with a 50/50 mix of highway/city driving and the engine only has 600 miles on it. The cabin is perhaps the most comfortable feature, but the engine noise is a bit more than expected for a new car. Knock on wood, everything is in fine working condition! My only other complaint is the excessive use of plastics on all Escapes. I don't see how all the plastics will stand up to the test of time (i like to keep a car for at least 10 yrs). I will certainly put this vehicle to the test, but for right now it is a bargain amongest the other Compact SUV's. Save yourself the headache though, go with the S and pay for the upgrades to mimic the SEL models. I firmly believe the S's powertrain is a lot more reliable than one might think (No recalls and No complaints I have read on any forum for the S model's powertrain).
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Transporting family

Does recommend this car

19 out of 19 people found this review helpful. Did you?

Not impressed.

by from Rockford, IL on September 23, 2012

First, let me be upfront, this is a Company Owned Fleet Car that I picked up Friday September 21, 2013 I have driven it 200 miles so far. So it is a great value as I pay a monthly fee for personal use...
First, let me be upfront, this is a Company Owned Fleet Car that I picked up Friday September 21, 2013 I have driven it 200 miles so far. So it is a great value as I pay a monthly fee for personal use. I have been fortunate to have had many wonderful compnay FORD cars, this is not a favorite. ESCAPE SEL with ECO Boost full Leather with Heated seats. STANDARD SOUND Comfort: I am 5 foot 3 in order to get the back to where I am comfortable it feels if I can barely reach the steering wheel. (adjustable pedals like in the 2000 sable would have worked). The console is set back just a bit to far and you can barely rest an elbow on it, the molding on the doors is so high you cannot rest your arm on the side comfortably. To gas and brake are extraordinarily close to gether and to move the seat up makes it uncomfortably crowded. Lest you think it is just me my husband who has been a Ford Enthusiast drove this car and feels like he will not drive this often. He is 6ft 2 appropriate weight to height and feels claustrophobic with the seat and rounded console. He experienced the same difficulty I had with getting the seat back far enough to have good leg room and still being able to reach the steering wheel. (He has driven the Ford F150 for many year) We now have a 2012 Tundra. So I let my neighbor who is looking for this style car sit in it and she had the same problem getting comfortable behind the Wheel. Interior: lacks a roomy feel, feels to tight. I would have loved a two compartment console as the center console is two small and much to deep. It does not offer any extra compartment storage..under front seat. Would have like a smal compartment for change left of steering wheel (milan). Please understand that I just about live in my car driving 800 to 1000 miles a week, so I crave comfort. Looks great, handles well. Love the two 12v charging applications as well as the usb port. Interior: The dash is very bright and the home screen annoyingly intrusive. SOUND SYSTEM: is Tinny and Muddy even with Sirrus Radio suggest upgrading to the premier system if you can. I will have this car for about 2-3 years 75,0 miles so I will let you know if it grows on me.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Work

Does not recommend this car

7 out of 7 people found this review helpful. Did you?

Long Overdue Redesign

by from East Texas on July 13, 2012

My wife and myself just recently purchased a new 2013 Escape Titanium. We love it!!! The new design is very appealing, and was probably the key selling point. From the big nice wheels, to the panorami...
My wife and myself just recently purchased a new 2013 Escape Titanium. We love it!!! The new design is very appealing, and was probably the key selling point. From the big nice wheels, to the panoramic roof, and every line in between. The gas mileage and power is terrific out of the 2.0 ecoboost. I have read some other reviews on here saying the 2.0 ecoboost requires premium, this is a myth. All the engines on the new Escape run on regular unleaded. I find it comfortable and I'm not a small guy. I'm 6 foot tall and about 240, to be exact. However, the back seat is a little cramped behind me if I'm driving. Ford has definently put out the best small SUV on the road and this overhaul has made it stand out that much more. I can't say enough good things about the new body style. If you haven't definently go drive one. You will be hooked!!!
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car

7 out of 7 people found this review helpful. Did you?

Great car but gas mileage could be better

by from Vancouver, BC, Canada on April 7, 2013

We have had the 1.6 SE FWD Escape for 6 months now. Love the car and its more than adequate power, excellent sports like handling, smooth ride and quietness. Great styling inside and out makes us prou...
We have had the 1.6 SE FWD Escape for 6 months now. Love the car and its more than adequate power, excellent sports like handling, smooth ride and quietness. Great styling inside and out makes us proud to drive and we opted for the large sun roof which is a delight in good weather ! Seats are very comfortable for long duration driving. Only gripe is with gas mileage which we expected to be better. After 6000 + miles we are getting around 19.5 mpg in city and 22.5 on highway. Mileage bit better with higher graded fuel, but not enough to justify extra costs. Its a great driving and looking vehicle but gas mileage is a concern.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car

5 out of 5 people found this review helpful. Did you?

More Bang for your Buck

by from NE, PA on January 14, 2014

I had a Trail Blazer before I got this car. This car is great. I am on my second year and had no problem. The oil changes are every 10,000 miles. I fill up once a week rather than 2 or 3 with the Blaz...
I had a Trail Blazer before I got this car. This car is great. I am on my second year and had no problem. The oil changes are every 10,000 miles. I fill up once a week rather than 2 or 3 with the Blazer. I got the Titanium. The Ford Escape was was the best deal with the best features. I checked with 3 other top rated car companies and for what they were giving and what I got with the Ford it was no bargain. Remote Start is the best and its factory installed. No more bypass, no more errors, no more what remote do I need. Push button start is great no more looking for the keys, Sony Radio with a big screen. Navigation with free upgrade of maps when they upgrade. Parallel parking is so easy, just drive up, stop give some gas and brake when needed. Blis is great it tells you when someone is on your sides, Backup Cam you see as you go no more driving over JRs bike. The car even tells you when you are too close to some thing. You can set the radio to a certain volume for kids. The only thing I would like to see is if it senses too close it applies the brakes. Maybe my next one will have it. Once you try it you will be amazed.. Driving is so smooth, with ecobost you have the power when you need it, response time is fast too and can get you out of tight situations. Great gas mileage, hands free bluetooth, cd player, so many comforts. I had it for over a year and only thing I had to have done was an inspection tire rotation, and an oil change. No recalls on the titanium. With Ford you get so much at a great price. Yes some people don't like the new look. Well the look helps with the wind and gas mileage. My friends told me I have a Lexus when they first saw it and a fried who has a Lexus said he was jealous as I have more features, drives just as good if not better. Now If your skeptic just go to your Ford dealer and give it a test drive. If you did and still don't agree go to ford.com get the specs, get the specs from the others and feature for feature you cant get them all, and second the price. Now features is not a selling point but peace of mind is. I got 7 years with an extended warranty and paid thousands less than one with 10 years and maintenance. If I wanted that added to my car It would have been still a few thousands less. Test drive any car you are interested in more than once. Test drive 4 brands. Go by feel, pocket,and your preference. If you cant afford a car lease one, or by used from a car rental place. Remember most often, last years car is the same as this years and more pocket approved.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Work

Does recommend this car

5 out of 5 people found this review helpful. Did you?

Complete Disappointment. UNSAFE VEHICLE!

by from Holtsville, NY on May 19, 2014

Purchased my 2013 Ford Escape Titanium in November, 2012. Since then, I have had numerous mechanical/electronic problems. Faulty door hands, a power lift gate that didn't work, a bluetooth phone syste...
Purchased my 2013 Ford Escape Titanium in November, 2012. Since then, I have had numerous mechanical/electronic problems. Faulty door hands, a power lift gate that didn't work, a bluetooth phone system that no one could hear me on, a radio with no sound, a defroster that didn't work secondary to radio issues, steering issues, and most recently a blown transmission. My last trip to the repair shop lasted 51 days. I am left with nothing but aggravation and what I believe to be an unreliable/unsafe vehicle. Have an ongoing case with Ford Motor Company, which has been passed through nine people - none of which have given me any support. Asking ford to repurchase my vehicle. I've had enough. Ford Motor Company should not be okay with customers paying close to 40K for a vehicle that has so many issues. My main suggested improvement is better customer service. Having my case passed through so many representatives does not make me feel like you care - it conveys the message of the complete opposite. That they do not care. Very sad. My father has worked for Ford for almost 35 years and is devastated by the trouble I have been having...and the lack of assistance available.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Commuting

Does not recommend this car

5 out of 5 people found this review helpful. Did you?

Easter weekend on a SEL 2.0 AWD

by from DC on April 1, 2013

Drove a rental SEL 2.0 AWD with 19000mi last weekend for almost 850mi with 4 adults onboard. I enjoyed this vehicle dynamics and handling. I'been interested to try it out and see what all the chatter ...
Drove a rental SEL 2.0 AWD with 19000mi last weekend for almost 850mi with 4 adults onboard. I enjoyed this vehicle dynamics and handling. I'been interested to try it out and see what all the chatter about the gas mil and problems was about. The vehicle had no issues, no ratling noises and worked as supposed. Best advice I can give you, rent one for a week and make your own decisions about gas mil. We averaged 30gal on a 35% city 65% Hwy weekend in DC area all the way to Norfolk VA. I can tell that this engine requires for the driver to learn how to use it and forget the habits you had with previous engines to get the most of it. AWD is fantastic and the engine has ample power. Sync was a mess with voice recognition but the touch screen was easy to use. Try this vehicle for a week and you will see if it fits your driver profile. Good luck
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car

5 out of 5 people found this review helpful. Did you?

Stuff

by from Ann Arbor, Michigan on October 15, 2012

I bought this car because my 2011 Escape was totaled and I needed a replacement quickly. I felt and still feel a loyalty to Ford, so I bought the Escape. While I think the new design is certainly slee...
I bought this car because my 2011 Escape was totaled and I needed a replacement quickly. I felt and still feel a loyalty to Ford, so I bought the Escape. While I think the new design is certainly sleeker than the old one, it looks just like almost all of the other SUVs on the road and shows very little originality. That was a bit of a disappointment. But the real problem I have with the car is the interior. I agree with others about the gas and brake pedals seeming too close together, and I can't imagine why because for some reason I have the hand emergency brake back taking up space on the console. My right leg feels cramped up against the giant center console. I spend at least 2 hours a day in my car during the week and travel with my husband almost every weekend putting on about 30k miles per year so I like to be comfortable. The seats are defiintely an improvement over the 2011 seats however my biggest complaint is that there is nowhere to put anything in this car. Two of the cup holders that were available at the back of the console have been eliminated and the console is so deep and so far back that it is not possible to keep anything in it except the MP3 and phone. It is nice to have the plug ins available in that hidden area, however everything else has to be put either in the map pockets on the door or in full and plain view on top of the dash - in the bright sunlight. Traveling with two people in the car - which does not seem unreasonable given the size of the car - means that the sunglasses, and phones and extra drinks and anything else you may need for a road trip have nowhere to go. Additionally when the car is in park, the controls for the heating and cooling are almost hidden behind the shift and impossible to read - rather annoying when trying to just set them to defrost the car in the morning. Seems like a family car with a sports car design for the front seat, it might look cool, but its not very practical.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Commuting

Does not recommend this car

4 out of 4 people found this review helpful. Did you?