Used 2013 Ford Escape for Sale in Lexington, KY

We were beyond impressed with the customer service at this dealership. We had an issue with our financing, and instead of turning us away, they sent us home with the car so it could not be "bought out from under us" while they figured out the issue. The following day, the finance manager and the salesman (Warren) both followed up with me to inform me of what they were doing to solve the issue. Once the issue was solved and we came back in to start negotiating, the salesman was NOT pushy or demanding which was a refreshing change from other dealerships we have dealt with. They were also very kind and patient in dealing with us while my 4 year-old competed for their attention. Warren listened to our concerns, took notes, and got to work immediately trying to address and overcome our concerns. When it had reached the point where he couldn't do any more, he got the sales director, Bryan, involved instead of just expecting us to accept a deal we weren't happy with. Bryan went ABOVE and BEYOND anything I would have expected. My husband was ready to not make the deal, but Bryan brought him back from a "no" to a "yes" without any pressure and without asking him to come away from the terms he was asking for. Once the deal was made, the paperwork was processed very quickly, and they even filled our tank up before we left the lot. I will surely be going back to them if I ever have the need for another car. And, I recommend anyone who is tired of dealing with pushy salesmen who seem to just be in it to make a buck to definitely check out this dealership. They seemed legitimately concerned with making us happy and not just selling us any old car! I am a very demanding consumer, and I always cross my t's and dot my i's before I ever even step foot onto a car lot. They not only welcomed my questions and concerns, but helped me grow my confidence in the decision we were making by explaining all of the "behind the scenes" reasons for the negotiations they were able to flex on as well as those that they weren't. Their transparency, honesty, and patience make them an A+ dealership in my book!

So far so good, wish it would get better gas mileage. Enjoying the sun roof and great features. It will meet my needs and expectations.

I bought 2008 Lexus LS and it was great car and the cheapest in the market, Great Customer service

My car is everything thing I was looking for. Plenty of room, very comfortable and all the bells and whistles I was looking for. American made!!

I DROVE FROM WHITESBURG KENTUCKY LOOKING FOR A GOOD USED TRUCK. FOUND A GOOD DEAL AT AUTONOMICS. THE PEOPLE THERE ARE VERY NICE AND TREAT YOU LIKE YOU WANT TO BE TREATED.

Love it, so comfortable. Cheap on gas, drives smooth and beautiful, great price and 2 year warranty.. Totally satisfied with our choice. And the price is unbelievable..

A little more room to view the cars would be great but they have so many cars

Met the need of a vehicle to have and very company and like it a lot and if I could get one again I will and the best suv to buy

This car has surpassed my expectations. I originally set out for a different car and ended up with this one. I’m extremely grateful and this has been my favorite car that I have ever owned.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This vehicle has many upgraded options than my previous car...living in luxury! I feel like I hot a really great deal and I'm very grateful.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Very nice and dependable. Echo Boost with lots or power. Has a lot of nice features. In 5 years $ 70,000 miles only had cooling fan motor replaced

I am so blessed coming from having no heat to this amazing vehicle is well worth the wait. The axle on my Jeep was separating as I was driving to the Dealership. God blessed me to get there safe. I did not have to drive the Jeep back home.

I contacted Scott Boggess by phone as we live in St. Louis. MO 5 Hours from Gates Hyundai. Scott worked with me to immediately put a hold on the Hyundai Elantra GT on the showroom floor. My wife and I drove out the next day (Saturday) and bought the car after test driving it. Scott Dennis & Frank were all very helpful. We noticed how busy the sales team was. Not just folks with casual inquiries, but people doing paperwork and buying vehicles! The showroom was "no frills" (as in, we're saving you money) Obviously Scott and his team have the right formula at Gates Hyundai. No "Hard Sell" tactic's like American dealers. The long warranty was part of our decision to buy Hyundai as well. Our previous car was an 05' Aveo with 150,000 miles on it. We didn't even test drive Chevy's even though our car was reliable. We happened to rent a Hyundai Elantra in 2015 at Enterprise & made the decision then, when it was time to replace the Aveo we'd buy a Hyundai. I wish we lived closer so we could use Gates Hyundai for any required service.

Love the vehicle; exactly what I was looking for. Fit my needs perfectly, super clean and exactly what was described to me over the phone. Super low miles too. Crystal was amazing to work with, honest all the way. Quick and easy. Don’t buy from anyone else. McCarty’s is definitely the place to go and I recommend to everyone. I will definitely be back and won’t go anywhere else.

Our experience at Chrysler of Lawrenceburg was a very good one. We dealt with Savanna and her sales manager, Joey. We originally stopped in there to just test drive a Yukon Denali but not in any hurry to purchase anything. We ended up purchasing a 2012 Lincoln Navigator and absolutely love it. I hated the thought of starting the whole vehicle shopping/purchase experience because it has never been a fun experience with all the price negotiating, etc. But, we were very impressed with the professionalism and courteous treatment we were given from Savanna and Joey. We couldn't have asked for a more pleasant car buying experience. Joey was very upfront about what he could do and couldn't do (as far as pricing). He did everything he could to get us into the SUV we wanted and we appreciate that. I would highly recommend this dealership to anyone who wants to purchase a vehicle at a good price and be treated with the utmost professionalism. This is an honest review because we have no ties to the dealership and no relatives or friends that work there. Thanks Savanna and Joey.

Perfect for my requirements. Plan to keep a long time. Great on road trips and around town. Have the 2L ecoboost, get ~ 29 mpg hwy, 22 city. Now have 105,000 miles, runs like new. Only 'repair' was to replace the vacuum pump (brakes). The battery is a PITA to replace.

My wife and I purchased a used vehicle from the Dan Cummins dealership and felt we received a good vehicle for a fair price. Their finance people were able to get us a good interest rate on our loan with favorable terms that worked for us. Moving forward in time 6 months after our purchase, we experienced a front end problem. It turned out that a wheel bearing had locked up and fortunately the extended warranty that we purchased covered the cost of the repair, minus the deductible. Further, in analyzing this problem, it was observed that the brake pads were beyond the limits and the service manager agreed that the pads should have probably been replaced prior to our purchase, as we had put only 6000 miles on the vehicle in the 6 months that we had owned it. The service manager, along with our sales manager, decided that the right thing to do was to replace the front brake pads and rotors at no cost to us. They went one step further. The rear brake pads were not beyond the wear limits but were very close, so they replaced the rear pads also. We were very pleasantly surprised as we felt we would be in for a battle to convince someone that we should not be responsible for this issue. Instead, the people at Dan Cummins went above and beyond to make sure we were happy and our issue was resolved. They have won my business and I have told all my friends to visit the Dan Cummins website when looking for a vehicle to purchase.

This vehicle so far is just what I was looking for.. Not sure yet how it performs in the snow hopefully it will be great seeing I live in the country with hills and etc..

We drove from Knoxville Tn to this dealership to purchase a new Chevy Spark. We had spoke the previous day to Lauren and she set up the time and assured us to come on up. So the following morning 8/20/2017 we did just that . We spoke with Lauren around 10am and advised we will be in around 1pm gave her the year/Model# and exact car we wanted. A salesman names Mike Brewer called us around 11am and said he will get the spark pulled up front for us. We arrived after our 4 hour trip and were introduced to Mike. He took us out front to the Red 2017 Chevy Spark. My heart dropped Instantly, felt my blood pressure rising, This car was Filthy, dusty and dirty. The tires were brown, you could barely see in the windows , Paint filthy , all Black trim was Clay mud brown. I opened the door Brown muddy footprints all over. I said" its dirty and Mike then said its been in storage but if we make a deal we will get it cleaned up for you. Do you want to start it up? He said the battery was dead earlier but it Might start, But it didn't , so out comes a charger to start this filthy NEW? car. I told him , This car is Filthy and I'm offended that I drove to a new car dealership to see a new car and after hours of driving I get here to This! I said "can I see another spark that is clean?" and he said " they are all this dirty"but i can get one cleaned for you! I told him That he needs to learn from this that sales is all about first impression and this was HORRIBLE. and I am leaving So me , my wife and 2 kids Left! I felt so upset and had never been through something so odd and awkward. We get 5 Minutes down the road and The manager Paul Meier calls, I told him what I just went through he was very apologetic and assured me he will make it right if I will come back. I told the wife and kids lets go back and give another chance. We drove back and Met Paul he was super professional and friendly. ( The red spark was gone ) He introduced us to Cory Brewer ( our salesman) Cory has a great smile and an honest personality. A few moments later out comes the Red spark Clean like a new car should look .We took our first test drive and it was great . We actually asked to drive another one and Cory had made sure the car was cleaned before we saw them. We finally Bought a 2017 Chevy spark 1lt Manual. Cory had it detailed as well . If it wasn't for the Manager Paul getting involved in this situation, this would have been a bad review. We are very happy with Dan Cummings Paul and Cory. Thanks for being so professional. .

I really like the car. Excellent value, 2015 used model, the car was from another long-time customer and was in great shape. Runs great and is in spotless condition.

We were on a trip and were over three hundred miles from home when my 2014 Jeep Wrangler developed a sudden and ominous knocking in the drive train. It was a Sunday afternoon, we were tired, we had two hot and tired dogs with us. I found Glenns Freedom via google and went there. We taxied to a motel leaving the jeep there . Monday morning we were there at opening. I explained our predicament. We were escorted to a comfortable waiting area (dogs and all) given fresh coffee and told that they would do everything in their power to get us back on the road. It only took about three hours to fix the problem. We made it home thankful for the quick and friendly service we received. Then my wife discovered that she had misplaced a set of keys. Thinking they might have been left there I placed a call and asked. No less than three people took at least an hour out of their day to search the waiting area and restrooms. I received a call telling me this and a promise that I would be contacted if they were later found. I then received another call from the maintenance manager who had also looked and also promised to call if they were located. I have never in all my life dealt with a friendlier, kinder, more helpful business.

This car is amazing and great. Lacks on gas mileage compared to what I am used to but handling over the winter weather is amazing. Best vehicle I have ever had for Ohio weather.

This is mainly a car for me to drive to work .Very comfortable and fuel reliable like all of the features in the car and it rides very smooth Alan Thompson

Nick was very easy to work with. Nick was very friendly and respectful. I let Nick know which vehicle I was interested in (2019 Equinox LT) and he brought it up front for me to test drive. Nick did not try to up sale me or use any high pressure sales techniques. It was like buying a car from someone you already knew. I traded in a vehicle and realized on the way home I had forgot something. I called Nick???s cell phone to let him know. Nick had already left for the day but went back in to meet me to make sure I got my items. Everything was excellent and nothing was pressured at the dealership. Tim in financing was a pleasure to work with as well. I would highly recommended Nick and Dan Cummins Chevy for your next purchase.

Apart from getting it at a right price, the car is very roomy, economical and comfomtable for me and my kids. It also has good leg room.

They were very nice and kept me up to date on everything! They also have very nice vehicles. Also, they have good prices. Thank you.

It's one of the best cars I've owned. When I was single it was perfect but now my family is getting bigger. Just need something a little bigger for my kids and dog. Otherwise it would still be good perfect

We were shopping for a Honda Civic and after talking to a dealer in Louisville, we went to Neil Huffman Honda of Frankfort. SO glad we did. We were treated like royalty from the moment we entered the place until we drove our 2017 Civic EX off the lot. Parker, Gary, Will and several other employees made the experience easy and pleasurable. The people were fantastic and we couldn't find a better deal anywhere- whether online or at another dealership. I would HIGHLY recommend this place to anyone looking for a new Honda at a great price. Go talk to these guys and you will not be disappointed! Joe B.

My Ford Escape is roomy and has just enough room and space for me and my family. We can not wait to take family trips!

Emailing back and forth with Ms Palmer on a car I was wanting to buy .Ms Palmer suggest that I look at the car fax report and by doing so I found out there was frame damage along with a few other things. I ask Ms Palmer if frame was covered and she informed it wasn't but I could take to any shop to have it check out. After reading Carfax report I decide not to buy the car Ms Palmer could have NOT been more honest then that. I also called the dealership and talk to a gentleman that was helpful also. I'm saying this as I would buy and suggest other people do ck out this dealership Thanks Ms Palmer Walt Knabb

This vehicle has all the features I have been looking for. Its a great ride with smooth power and great details. The first Ford I have ever owned.

It’s drives smooth, long lasting, beautiful features, a lot of room! I drive this car for commute to work and it handles beautifully best car!