Purchased a 2017 Ford Edge from Jim Rued. As always, Jim gave me realistic options based on my personal situation which worked out smoothly. Ben gave me good financing options to choose from. I send all my family and friends to Jim and Inver Grove Ford because I know will be taken good care of.
Got a 2018 Ford Ecosport from Saxon/Inver Grove Ford and had an easy and stress free experience...
Even without the best credit or a co-signer Ben Saxon worked his xxx off to get the deal done and reasonable for my budget.
My brother and myself have been dealing with Saxon for almost 10 years now and they never disappoint!
This is the second vehicle we have purchased from Inver Grove Ford. For each purchase the sales reps have been extremely helpul in helping me select the proper vehicle for my needs. Negotiations were handled fairly and professionally.
They really work on getting your business but then drop the
by nrvalleymountain from DealerRater.com
December 5, 2018
We have dealt with a different dealership in the past and unfortunately freeway ford didn???t meet up to the competitors standard. We found freeway ford worked hard to get our business, but once we committed, it became difficult to get answers to basic questions or receive information we requested at the sale. It appears that once the sale is done follow up is slow or none.
I arrived just after 4 p.m. & they were busy. It took almost an hour but the customer lounge in the fast lane is a nice place to wait in. they got my work done as quickly as they could that night & as always the service was curious & friendly.
I received excellent service and was appreciated and respected by Jonathan Fern. He explained to me what they were going to do and when my service was completed, he shook my hand and expressed his gratitude for my business. He also liked my 2016 Mustang Convertible. 😀😍😀
Went to get new plates installed and also a signal reflector on the front lightrepaired that had come loose, this was all scheduled when I arrived the tech said will take a picture of the light lense and send it off to ford for approval, and you can schedule another appointment. It???s a 2 hr round trip so I was not happy. Thanks goodness the sales mgr got involved and they came up with a solution to fix it with parts available and my 1 hour visit turned into 3 hrs but I didn???t have to have another trip to make. They also gave me a loner to drive for lunch. So all in all after a bit of stress it got resolved.
Saw vehicle on line, spoke with Tim H. He was great to work with. We came from Illinois to see\purchase vehicle. They had it all ready for us to view, it was horrible weather, they had it inside for us to view. Justin the financial guy was also great to work with. Loved his sense of humor. If they were closer we would definitely be back. Kathy and John
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
My first new car service trip, ever. Very professional and cautiously expedient. Like a controlled, chaos. I was left impressed how everybody worked together. The facilities are nice. I can't come with any bit of a negative comment. They even washed my car....
Very nice, listened to your needs and answered all your questions not a type of a sales person that just like to get sales. He wants to make sure that I’m happy getting the car and satisfied. Like to make recommendation to family and friends
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.