I just bought my 4th car from the Imperial Group. Although I purchased a 2018 Chevrolet Trax, I insisted on having Dave Bertulli from the Ford side as my salesman. Dave has sold me 3 of the 4 cars I've bought from Imperial over the last 8 years and I wouldn't work with anyone else. He has the rare trait in car sales of being honest with you about what he can and can't do for you, he won't tell you what you want to hear to get your money, he would rather build an honest relationship so you will go back to see him time and time again, as well as sending your friends and family to him.
We recently purchased a 2016 Ford Edge at Imperial Ford, and had the pleasure of working with Ali Kehail. Buying a vehicle is not one of our favorite things to do, but we have to say, that this experience was a good one. Ali is a great salesman, and we appreciate his superior professionalism. We highly recommend Ali, and encourage anyone who???s looking to make a purchase.... make sure you see Ali....!!!!!!
I went to the dealer for a quick oil change. I was asked by the service guy Don if I had appointment, I did not. I asked how long the wait,he said under an hour. He said he could do it right away.. Had the vehicle in and out as he said. Great job Imperial Ford service team..
Overall very good experience at the Bernardi Framingham service station. Timely shuttle service for drop off and pick up and job well done for servicing my 2002 Toyota Camry which was purchased from here and serviced since then at this place.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Sean was excellent in taking care of my needs in an emergency situation. Going so far as to provide transportation to my home after the deal was made, which was an additional hour for him. Matt was very quick with the paperwork as well.
This by far has been one of the best experiences buying a car. My sales person Chuck Jones was awesome. He took the time to explain everything to me and went over the explorer so I fully understood the options in it.
i recently went to Tasca in Cranston with my significant other to pick up a car that he had just purchased with no intention of looking at or buying a car for myself. We (and other family members) have always called on "our" salesperson Lou Colon when we wanted to purchase a vehicle, while my significant other was signing his paperwork, Lou told me about a car that had just come in and he thought it would be perfect for me. i looked at the car and fell in love with it. Lou was right the car he showed me was perfect for me! i love my "new" car! i can't say enough about the Tasca dealership in Cranston. Everyone i have ever dealt with at Tasca has always been friendly and courtesy. They do everything possible to make the car buying process as easy as possible. i will continue to recommend Lou Colon and the Tasca dealership in Cranston.
Needed to get a new car for my mother - Griffith made the experience easy, no hassles, fully explained all options and left the dealership with a new vehicle and felt no pressure the entire time. Highly recommend working with Griffith. GG
If you???re looking for a dealership that doesn???t pressure you into making a deal, this is the place. Just great people all around. Victoria is simply the best. Helped me with my budget and worked with me on the prices. Will be buying all my vehicles from here from now on!
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