2016 Ford Escape for Sale in Norwich, CT

I went in looking for a used Cadillac Escalade that I seen online. The whole buying process was ok. The only problem I have was that part of the deal, I was promised that the remote starter would work. I brought it home to find out that it still don’t work.

I had to drive one hour to get to Girard Ford to see a truck I saw online. Well worth the trip. The salesman Lois and the manager Doug were great. I had concerns with a missing floor mat and scratches and Doug had a new set of floor mats and touch up paint sent to my house one hour away from them. Great experience.

Brian Scott and Richard Willis did a great job on personality an respect. I was impress how straight forward about the truck I was interested in. Trade in price and incentive deals. In my opinion I could not turn down the deal. I went in for an oil change and left with a brand new 2018 F-150. THANKS GUY'S

I BROUGHT A USED FORD CREW CAB F-150 OFF ROB REARDON HE WAS PATIENT AND LISTENED TO MY EVERY NEED THE MANAGER OF STORE DOUG WAS VERY NICE AND HELPED ME OUT I RECOMMEND THIS DEALERSHIP TO ANYONE WITH CREDIT PROBLEMS

Rich Burdich was the salesman that helped me through the whole process, and it was a PROCESS. I'm from a different state but Falveys was in possession of a sportscar with the exact specs that I wanted, so I made the trip, and it was well worth the miles. I would have definetly buy another vehicle from Falveys, but only if they happen to get a wicked Shelby, or Ford haha! Thanks again Mr. Burdich, look forward to doing business in the future!

Looked at several options, met with fantastic and professional service, went over all of the ins and outs of purchasing without any pressure to purchase.

Great service. Salesman Ariel is a honest, very helpful. Joe was also very helpful. Thank you all. I highly recommend if your looking for a car.

The reason I went to Valenti is because of Jim Keane very professional and knowledgeable !!! It was my second Explorer purchased from Valenti and again because of Jim Keane.

The sales team was very helpful and knowledgeable. The whole process took several months and they were patient with me and always had they had the answers to all my questions. Overall they made it a very pleasant experience.

I had a great experience purchasing a 2014 F-150. My salesperson was Jim Keane and his professional attitude and friendly outgoing personality was exactly what you would want when making a big decision when buying a new or used car.

Franklin was an awesome salesman that completely took care of everything. Can’t say enough good things about my experience. I will buy my next car here.

I have now purchased a car from all 3 generations of the Valenti Family! I have been buying automobiles from the Valenti Car Dealerships for many years. My newest acquisition was a 2018 Mercedes GLC 300 with 10,000 miles on her. Joel Valenti tracked it down for me. I have purchased 3 Mercedes and 2 Subaru Outbacks. Love working with this dealership and always recommend them. I love my SUV!

Tim was very knowledgeable and was not pushy. All of the staff very pleasant and accommodating. We were able to find the right vehicle priced right.

Very friendly and helpful staff. I told Andy what i was looking for and he found the perfect car for me. They took the necessary steps to quarentee it Ford certified. The day we picked up our car, everything and everyone was ready for us. After signing papers with Andy, we went to Jake and finished ip the paperwork in a timely manor. PS, dont fall for Jakes spilt coffee on his desk. Andy made sure that i was comfortable and familiar with the car before he sent me on my way. I went to Columbia ford because my sister and nephew just bought vehicles there and reccomended them to me. They were right, Columbia Ford is the place to go when you are looking for a new or used vehicle 👍👍👍👍👍

Made another appointment for another Focus transmission problem. Service Rep assured me it would be taken care of. He gave me an appointment for the next day. By midday, received a call that the car was ready for pick-up, luckily this time it was just a module needing replacement.

I had a recall on my car. They got me in right away and finished the repair in a short time span than promised.

Was treated very well, and very happy with my purchase there. Enjoyed meeting Tim W. and Dave. Will recommend this place to others. Thank You.

Over the past two years I have gotten 5 star service from Putnam Ford. These people really want to work with you and for what is best for you. They aren't there to push you into any "deals". They're genuine people. Jake and Dave, in particular, have helped me with two car purchases and I will come back to them every time for quality service!! Thanks guys!

I am very pleased with my Jeep. I was looking around the country for a particular year range, color, and condition. I saw on cars.com that this dealer had what I was looking for. The sales person that I dealt with, Mark, was very responsive to my calls and thoroughly answered my questions. I explained that I would be flying in to CT from MI and driving the vehicle home. He asked for my flight information and had arranged for me to be picked up from the airport. This is a level of service that I wouldn't have expected from even a large, new car dealership. I was nervous that I would be disappointing with the vehicle in person. This was not the case. The level of detailing was excellent. It was very clean inside and out. I think they have a sharp mechanic as well (Scott I think his name is?). I was told that the axle joints were replaced. When I looked, I could see the new parts and fresh grease and knew it was done. Also, they had the fluids changed and topped off. In fact, I changed my transmission fluid last night and basically drained out what appeared to be fresh fluid. When I was ready to close the deal, they had the paperwork ready for me. Here's the impressive part: The ad showed it as having a hard top only. After I arrived, evaluated the Jeep, and committed to it, Mark said that it comes with the two top option and he would help me load the soft top. Now, they could have easily let me drive off of the lot and turned around and sold the soft top online. Overall, this was a great experience. If I lived local to them, I would do business with them again.

quick and easy, polite people comfortable wait room