by German cars are the best period! from Billings, MT
August 19, 2018
Be very careful trading in a german car because the used car manager ( he came from the Dodge store) doesn't know how to book out a german vehicle at all (appraise) He did this once before to us and he hits the car so way back of actual trade in value it makes me think he doesn't know what he's doing or he just doesn't want the car. Either way I feel bad for this dealership because it cost them a deal. Mike the GM is a great guy just be careful if you trading in a used euro car. Still a good group of guys but need to learn about real german cars.
Love this car. Sporty, plenty of power for traffic
by Kmbronco man from Shepherdsville ky.
January 13, 2019
Like this car a lot. First escape. Sporty, and lots of options. Leather interior is great when you have grandkids! The eco boost is the way to go.
Awesome service and I would recommend ford to anyone.
by Joe from Cortlandt Manor NY ,
January 12, 2019
This is my second Escape and it's great. I loved my 2010 and shopped across several brands to replace it last year. It came down to a Hyundai Tuscon or the new Escape. The Escape is just a little nicer and the price was the tipping point. I have an SE with the Sport Package and Sync3. It's an improvement over the older Escape because of improved view out and level of technology. The new Ford Pass app is a huge plus, that includes Remote Start for free!
I trust them to fully keep my Ford Focus in top notch condition so I can drive it for a very long time.
Ford Escape Great mid size suv for money
by Gary H from Lowell mi
January 11, 2019
Vehicle has many standard options and good power and torque. Good Options on the SE model. Only thing that could be better is the layout and lighting for video screen, the icons need to be bigger and shift lever panel isn’t lighted. Everything else in the interior is great.
The folks at Archie Cochrane Ford always take care of my Escape--I don't take it anywhere else. They get to it quickly, don't cost me an arm and a leg, and keep it running well. I'm quite happy with the service department at Archie Cochrane Ford and I recommend it to my friends and anyone who asks me for a good auto mechanic.
One of the best cars I ever owned.
by mwells from Newaygo
January 10, 2019
Very happy with the preformance and all the features that the Escape has. plenty of power with the 2.0 ecoboost engine also love the heated seats and heated steering wheel.
Joel Hiles is amazing, very knowledgeable of all his products. Was not a pushy sales person and listened to what I was looking for. Super nice guy.
Best Car I've owned yet
by BF34684 from Palm Harbor, FL
January 10, 2019
I previously owned an Equinox. When I test drove the Escape I was completely blown away. It was a great ride and I loved the various features. My only complaint is the head rests, they seem to be in the way of sitting comfortably, I'm always hunched forward to avoid them. I have adjusted them, yet it's still annoying. Otherwise the car would get all 5 stars from me.
Jay, Service Advisor, Great to work with.
Chris, Technician, fixed a problem that a dealer in AZ couldn't,. Very pleased with the service. My go to dealer.
Love my New Ford Escape
by packgal12 from OAK CREEK
January 7, 2019
I love the way this car rides. It drives so smooth. I especially like the bluetooth capabilities and the sync features. I am very happy with my purchase. I haven't had an American car in years. I look forward to keeping this one for a long time. :)
Hertz had a great selection of SUV vehicles which we were looking for. Kevin helped us check out the right vehicles and gave us sound advice as we evaluated each one. He even got a tape measure so we could measure haul space! And after all that, the price was right! Thanks Kevin.
Value, quality for the cost.
by Pearlqueen18 from Brampton ON
January 10, 2019
Nice design for a practical, reliable, affordable vehicle.
Find average Ford product can last with minimal maintenance to 6 years.
Would recommend the Escape for those who like a mid-size SUV.
Eddie, our salesman, helped us to find the perfect car for our family. We were able to give a description of what we were looking for and our price range and he made the connection perfectly. No back and forth banter on price negotiations. This was the first time I???ve never felt taken advantage of while buying a car. Not to mention, Eddie made sure things went smoothly and quickly as we tackled, what we thought was going to be a feat, with a two and four year old in tow. Thanks again Eddie for the truest hassle free experience. We love our new car. 😊
Best buy for the money.
by L G Canton from Canton,Ga
January 8, 2019
It fits all our needs. We use it to travel and it is great on the road. The gas mileage is what was shown on the window sticker. HWY 28 City 24 I'm pleased with the mileage.
Buying a car is an all day event, even if you know what you want. So it???s important to have a good working relationship your sales person. We did. We came in to look at vans and Jade Premo helped us. We specifically came to Hertz because of the selection and mileage of their vehicles (rental inventory) and we didn???t want to pay new vehicle retail especially on Minivans. We test drove a Dodge Caravan but weren???t convinced it was the best choice for our needs. The nice thing about Hertz is they carry a lot of makes and models and Jade showed us several other options in the SUV line and a Toyota van. He went through the features and offered to let us test drive every one of them. Ultimately we determined the Dodge Caravan we looked at first was in fact the best choice for our needs. We then went to negotiate the sale. If your looking to haggle you should go to another dealer because this dealership doesn???t budge much and if you check their pricing against the NADA guide and CarGurus you will understand why. However they give you a few perks that make it worthwhile to buy from them. The finance manager is a nice guy who makes the sale personable and didn???t have to since we came in with financing already in place. Where the dealership really shines is their commitment to customer service. We were at the dealership all day and after taking possession of the vehicle and driving home, it wasn???t until the next day that we discovered the windshield had a crack in it. We notified our salesman Jade about the windshield damage by email because Hertz sales is closed on Sunday. He called us even though he was off and said he was going to talk to his sales manager on Monday when he came in. On Monday he called us and said their service department would be calling. After a couple of calls from Jessica in their service department she determined the windshield would need to be replaced and she was going to talk to the sales department to see how to proceed. She called back and said they are going to replace the windshield at their expense and told us not to worry about driving two cars up on the day of the repair because she would put us in a loaner!!! (We live over 100 miles away). A LOT of dealerships would have told the customer that once the vehicle drives off the lot (more often on used car purchases) anything not in writing to be repaired or replaced is the buyers problem. THUMBS UP 👍 to these guys. Standup business with a great staff and customer service attitude. If your looking for a quality used vehicle and a company that wants your business and won???t sacrifice their reputation on customer service for a buck then you NEED to go to this dealership Overland West Hertz Car Sales in Billings Montana!! And if you want to work with a great salesman then see Jade Premo.
It was easy to schedule an appointment for the service. The latest service involved The Works oil change and a recall notice repair. Both were handled at the same appointment and completed by the time I requested. Staff is always friendly and helpful. I always know I can depend on them for any service I need.
Very pleased with everyone I worked with. I love my new Escape
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.