Everyone who represents this dealership is knowledgeable and helpful. The sales team made the process quick, easy and affordable. I am a very happy customer!
by Joe from Cortlandt Manor NY ,
January 12, 2019
This is my second Escape and it's great. I loved my 2010 and shopped across several brands to replace it last year. It came down to a Hyundai Tuscon or the new Escape. The Escape is just a little nicer and the price was the tipping point. I have an SE with the Sport Package and Sync3. It's an improvement over the older Escape because of improved view out and level of technology. The new Ford Pass app is a huge plus, that includes Remote Start for free!
Best service in socal... quality, professionalism .. great attitude.. i highly recomend you consider this dealership for your next ford... mossy is a great ford dealership
Ford Escape Great mid size suv for money
by Gary H from Lowell mi
January 11, 2019
Vehicle has many standard options and good power and torque. Good Options on the SE model. Only thing that could be better is the layout and lighting for video screen, the icons need to be bigger and shift lever panel isn’t lighted. Everything else in the interior is great.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Love it !!!
by laura from Mansfield
January 10, 2019
Love this, I've always owned smaller cars. Now I have an Escape. LOVE it !!! So much room. will keep it til it can't run anymore :)
Excellent service! Everyone seem to be nice and team players. Very helpful and answered my questions. They made sure we didn???t need anything while waiting for paper work. A big Thank You to Robert he was awesome!
One of the best cars I ever owned.
by mwells from Newaygo
January 10, 2019
Very happy with the preformance and all the features that the Escape has. plenty of power with the 2.0 ecoboost engine also love the heated seats and heated steering wheel.
I came looking to test drive a car that I found on the internet. Even though the staff seemed to be a little short handed I was helped in a timely manner. We were able to test drive and sit down with the salesperson and get the process started right away. Overal a very pleasurable experience
Value, quality for the cost.
by Pearlqueen18 from Brampton ON
January 10, 2019
Nice design for a practical, reliable, affordable vehicle.
Find average Ford product can last with minimal maintenance to 6 years.
Would recommend the Escape for those who like a mid-size SUV.
Had such a good experience looking for a used vehicle for my daughter. Visited multiple dealerships around the area and none of them listened to my wishlist the way Encinitas Ford did. I saw some negative reviews when I went to post this and I can fully say I disagree with them. They probably changed their process because the experience was 10/10.
good value for the money
by bob and jo from brantford,ontario
January 10, 2019
the car is very easy to get in and out of, good all around view, pano roof is really nice on warm days,great fuel economy . really a joy to drive feel very secure.
Sandy is awesome, give her a raise because whatever you're paying her is not enough.
Best Car I've owned yet
by BF34684 from Palm Harbor, FL
January 10, 2019
I previously owned an Equinox. When I test drove the Escape I was completely blown away. It was a great ride and I loved the various features. My only complaint is the head rests, they seem to be in the way of sitting comfortably, I'm always hunched forward to avoid them. I have adjusted them, yet it's still annoying. Otherwise the car would get all 5 stars from me.
Chris was super nice and personable, I love the car I got and the process was no where near as stressful as I thought it was going to be. Chris and Doug worked with me and I appreciate them for that. I recommend Encinitas Ford.
Best buy for the money.
by L G Canton from Canton,Ga
January 8, 2019
It fits all our needs. We use it to travel and it is great on the road. The gas mileage is what was shown on the window sticker. HWY 28 City 24 I'm pleased with the mileage.
We bought our first C-Max from Encinitas Ford two years ago and had so many problems with the SYNC system that we spent a long time battling with Ford corporate to have it replaced. Maddi spent hours and hours over the course six months working on getting our issue resolved. She went out of her way to make it right for us even though she had no responsibility in the matter. For that reason and that reason only we returned to Encinitas Ford to purchase our second Ford—a cherry red Escape. Maddi got us set up with the best salesperson and made sure that we were in and out in a little under two hours.
Love my New Ford Escape
by packgal12 from OAK CREEK
January 7, 2019
I love the way this car rides. It drives so smooth. I especially like the bluetooth capabilities and the sync features. I am very happy with my purchase. I haven't had an American car in years. I look forward to keeping this one for a long time. :)
I just ended a lease on a 2012 Ford Fiesta and Kevin helped me get into a new lease for a 2015 Fiesta. I had leased with him before and he was so easy to work with, friendly, and really made me feel like he was on my side and there to help me get the best deal on what I wanted. So, I returned to him again for my new lease and was even more pleased with him and his service this time around! He did an excellent job getting me exactly the car I was wanting and he was efficient and friendly. He went above and beyond providing great customer service and I would absolutely send my family and friends to him! Thank you so much Kevin for making my leasing experience so positive!! Also, Doug in Finance was awesome! Definitely helped to make the leasing deal a success! Thank you Doug!
Having gone to 5+ dealerships in the past 3 months and getting turned down or the run around each time, I was finally able to purchase a vehicle with Encinitas Ford. First and foremost our sales guy Kevin Sale was wonderful; he wasn't like most who will pressure you into buying a vehicle just so that he will make a sale. Kevin was more than willing to work with me and make sure that I was happy with my choice. All of the staff is very friendly and make you feel right at home. I would recommend any and everyone that is looking to purchase a vehicle to go to Encinitas Ford.
Felipe was the reason we bought at Penske. He was knowledgeable and efficient, patient, personable and professional. He is a real asset to your dealership. I am concerned, however, about the cracking around the front shock pushings per the Repair Center. Also, the towing hitch on the truck will not accept standard safety chain hooks on standard trailers. I had to go out and buy D-rings to make it work. But the truck, assuming I could remedy these two issues, is the best ride I've ever owned. I've owned a F150 since 2004 and found this truck highly superior. Ford trucks have come a long way baby!Thank you again, Felipe, for my individual needs.
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