Used 2018 Ford Escape for Sale in North Little Rock, AR

My experience with Crain Ford service team was great.

For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.

So I'd like to start with I know I probably was not the easiest client to deal with at times; but this team of people understood why I was so upset and frankly p*ssed off with the whole situation. They did not give up on my attitude or car. Anyone who purchases a car that is within the power train warranty always wonders why did this person trade in a 'perfectly good car'. Well, there is usually a reason for that. Upon test driving the vehicle and noticing an off noise but being told it was "normal" I rolled the dice that the power train would cover the off engine noise we noticed unless it was in fact supposed to sound that way. Which it wasn't (it does not make the sound from the the test drive since). Sure enough, before the first payment, the engine took a crap and gave me the panic of a lifetime. I had just made this huge purchase and now it will need a new engine? The whole point of purchasing a new or 1 owner car was to have a GOOD RELIABLE VEHICLE that I would not need to worry about for a while. Everyone worries that the larger components could and will fail right out the gate leaving you with a mount of repair bills and a xxx that is now a money pit. I called the dealership and explained what was happening and they were very understanding why I was upset with this. Melinda was able to get me lined out... eventually. It took a new engine and 3 new sensors I believe but she got it done. I did tell Melinda to please do not rush this. It's an engine. I work in service and understand not all your techs and do all your jobs. there's a reason each tech works on what they work on. And I get that. But when we were coming up on the 2 month mark it was getting frustrating. Not to mentino the rental. So I am finally about to come pick the car up. FINALLY. But upon taking delivery of the car, we didn't even make it home before the check engine light comes back. We JUST installed a new engine and a sensor ( sensors are picky and finicky it seems). Took it back immediately ( it was Saturday so I had it back Monday morning). They got me square away with the sensors however I believe Jim (who isn't here anymore to my understanding) was the advisor for that small ticket. This was when i believe we had to get 2 sensors taken care of. Then about 3 weeks later on the freeway all the sudden the transmission felt like it disengaged and a message about putting the car into neutral flashed up with the engine light. I lost it . I cried (we aren't even going to talk about the rental car/The most expensive cup of ranch incident ever -- but I'd be more than happy to hook Lauren and her dept. up with an awesome courtesy vehicle review). Was this ever going to end with this xxxx car? I called you guys up and was about 20 minutes away, upset, late to work at a new job, and pissed. But Lauren had the rental ready to go as this happened en route to work. Melinda was there and ready to run my codes as it appeared pretty serious at first glance. But come to find it was a loose battery terminal. The service department did in fact verify this thoroughly and did NOT charge me for the day of diag ( I did have a little under a full tank when I brought it that morning but was not even worried about that as long as I had the gas to get home and I did). I would absolutely recommend y'all to someone; if they will be treated the same if not better. Thanks everyone for putting up with me. working in service has made me learn a lot but also to expect nothing less than what I would let a customer's purchase roll like.

Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.

Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.

Thank y'all for the transmission repair and both weal bearings. I bought a 2016 Ford Focus in August 2017, so I had the car for only 11 months. I was shocked that this new of a car was having so much mechanical problems. I'm very thankful that all the repairs were covered by warrenty. The service guy was Allen, he was very helpful. 👍🏻

Nice car , everything that I expected, it gets great gas mileage, rides good , cargo space is what we need , biggest reason I bought it was it is a 4 wheel drive ,,, yes ,,, Thx again chris ...

My 2009 Traverse was beginning to bleed us a bit every month or two so we decided it was time to shop. I spent quite a bit of time researching my next vehicle and based on reliability, safety and other desired features narrowed it down to a Subaru Forester and Kia Sorento. I test drove a Forester 2 years ago when my wife was shopping for a new car but had never been in a Kia of any sort. I requested internet pricing from a total of 3 dealerships. Steve Landers Kia responded with an e-mail within a minute asking if they could call. I replied yes and was contacted by phone within the next 30 minutes. The other two dealerships contacted me the following day. I ended up at Steve Landers that very afternoon and fell head over hills with the Sorento. I felt that I should at least run by the Subaru dealership and take the Forester for another spin, after all it was about 10 grand cheaper similarly equipped. Before that test drive wss over I knew I was buying the Sorento. My salesman was Steve Parks, a fine, personable man with whom I immediately felt comfortable. The internet qoute i got was for a lower priced Sorento but i was able to get the same reduction percent-wise on the premium model - about 11% off sticker. I got a fair trade value for the Ttaverse. All very painless and 95% of it done over the phone. The actual purchase took a little longer than was necessary (about an hour) but, in all fairness, we were operating under a very tight schedule that afternoon which increased our impatience. The delays certainly had nothing to do with negotiations. The deal was firm. The finance guy, when we got to him was efficient and offered, but did not push, extended warranties and the like. We were introduced to the general manager and Service Department manager. A nicebtpuch. Steve Landers Autogroup just recently purchased this dealership. The building is likely mid-seventies construction but it really didn't affect my desire to purchase. They will be moving to a highly modern facility within 6 months. I really don't interact with anyone else but I observed a lot more on my three visits to the dealership. The sales staff was friendly, even playing extensively with a couple of young grade-schoolers waiting on their mother working with another agent. Overall I'd have to say this was one of my best - no THE best - car-buying experience in my nearly 60 tears. Thanks especially to Steve Parks who made it all happen.

The Escape is a great vehicle. It has exceeded all of our expectations.The Escape provides a very comfortable ride .We are so glad we Switched to Ford !

I didn't plan to buy a new car when I visited Steve Landers Chrysler Dodge Jeep on Saturday morning; I just wanted to look over the inventory. However, the sales staff ( Corey & Forrest) did a superb job in convincing me that the 2018 Jeep Grand Cherokee was exactly what I needed. There was no sales pressure , just an honest evaluation of my trade-in and ease of the buying experience. Great customer service in the finance department made that part of the process pleasant also. Glad to be back in the Steve Landers "fold" after leaving for a few years!

I absolutely love this vehicle. The 2018 handles easier than the 2016 I previously owned. I also love the white gold color. Ford has truly amazed me with their awesome updates.

Had fuel pump issues that left me stranded half way between home and my destination. Justin was able to work me in (on a holiday) and got me back on the road in less than 24 hours (had to get part overnighted from Memphis). I am so happy with the service and how I was treated, that I will probably drive the 160 miles from home for future service needs. Thank you, thank you, thank you!

We love our 2018 Ford Escape! We ended up with the Titanium trim level which has all the "bells and whistles." Comparing it to similar vehicles (Foresters, Sportages, Santa Fes) we have no regrets. With the Escape we feel you get a car that sits a little higher than the others but still has a smooth ride. At the trim level we purchased, we feel like you are driving a luxury vehicle but not near the price of the others base models.

Glenn provided top-notch service. I called Wednesday afternoon, and asked if I could drop my truck off early Thursday morning. I explained that I would drop it off around 6:15 a.m. He assured me that that would be fine. When I arrived at 6:15, he was at the door to meet me. He got my truck inside, and the complete service was done before 9 a.m. Excellent customer service!

Design, size, cameras, trial of SiriusXM. Smooth ride and well to maneuver. I would recommend highly to friends and family. The radio system is fantastic, as well as the phone/bluetooth features.

My 2009 Traverse was beginning to bleed us a bit every month or two so we decided it was time to shop. I spent quite a bit of time researching my next vehicle and based on reliability, safety and other desired features narrowed it down to a Subaru Forester and Kia Sorento. I test drove a Forester 2 years ago when my wife was shopping for a new car but had never been in a Kia of any sort. I requested internet pricing from a total of 3 dealerships. Steve Landers Kia responded with an e-mail within a minute asking if they could call. I replied yes and was contacted by phone within the next 30 minutes. The other two dealerships contacted me the following day. I ended up at Steve Landers that very afternoon and fell head over hills with the Sorento. I felt that I should at least run by the Subaru dealership and take the Forester for another spin, after all it was about 10 grand cheaper similarly equipped. Before that test drive wss over I knew I was buying the Sorento. My salesman was Steve Parks, a fine, personable man with whom I immediately felt comfortable. The internet qoute i got was for a lower priced Sorento but i was able to get the same reduction percent-wise on the premium model - about 11% off sticker. I got a fair trade value for the Ttaverse. All very painless and 95% of it done over the phone. The actual purchase took a little longer than was necessary (about an hour) but, in all fairness, we were operating under a very tight schedule that afternoon which increased our impatience. The delays certainly had nothing to do with negotiations. The deal was firm. The finance guy, when we got to him was efficient and offered, but did not push, extended warranties and the like. We were introduced to the general manager and Service Department manager. A nicebtpuch. Steve Landers Autogroup just recently purchased this dealership. The building is likely mid-seventies construction but it really didn't affect my desire to purchase. They will be moving to a highly modern facility within 6 months. I really don't interact with anyone else but I observed a lot more on my three visits to the dealership. The sales staff was friendly, even playing extensively with a couple of young grade-schoolers waiting on their mother working with another agent. Overall I'd have to say this was one of my best - no THE best - car-buying experience in my nearly 60 tears. Thanks especially to Steve Parks who made it all happen.

This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok All in all it’s nit bad but to make it better you have go go up in trim and of course price I will not purchase or lease it again.

I was in the market for a used car and did some browsing online. Contacted two dealerships about seeing similar vehicles and Landers Toyota responded immediately (the other dealer didn't contact me until 2 days later). In addition, I asked to see a couple of other vehicles so I could make a comparison. Sam Fisher, the internet sales rep, waited for me to arrive even though it was past his shift. When I got to the dealership, he had all the requested cars waiting for me to look at. Once I made my decision, the buying process was simple and Sam was a true professional. Final note - Landers had the best price for the make/model/year I purchased.

Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.

Excellent the service advisor promptly notified me of the recommended repairs and estimated charges and because the repairs would take longer than one day, he arranged a loaner car for my use.

Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

I recently bought my first Escape as a pre-owned vehicle. I must say this is the is a fun SUV to drive. I have owned over 40 cars in my lifetime and I love this one. If I had to complain about something it's that the seats leave something to be desired in the comfort area.

Setting up an appointment was a problem. I had to call six times and was on hold two times over 15 minutes. Not good. After getting to the shop everything went smoothly.

This car meets all of my needs. It is roomy and comfortable, drives very smooth, and has little or no blind spots. I have only had it for a couple of days. But I live my car!

Found the exact Rogue (midnight edition) I wanted from a Nissan dealer in Russellville. Mcclarty contracted with them to get it for me! After starting the process online and negotiating via text for a week (I didn't want to rush into anything), James Forrester was patient in making this deal work for me. I had a specific Rogue in mind that I wanted that happened to be very hard to find. I had just totaled my previous Rogue which I had not even made the 1st payment on it when a lady ran a red light. So I wanted to replace it with the exact same color, trim, etc. They may have even lost money having to get my Rogue from ORR in Russellville, transport it to LR. But, they were excellent to work with and I am a happy customer! Also, public service announcement.....thanks to GAP insurance for paying the difference ($5,600) in my previous totaled Rogue, I was able to go into my new one with a clean slate!!!!

This suv has met all our needs and is very comfortable. Easy entry and exit. Smooth ride and has great vision. Handles well in traffic.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

This car meets our needs for style, size, price! We test drove the car and knew right away that this was the vehicle for us. Love it!

The person that helped me was very informative about what was wrong with my car. Came in on Saturday and made appointment for Monday car was ready Monday afternoon and he called to explain everything that needed to be done. Great person.

I bought the vehicle 6 days ago. I love it and look forward to driving it! Vehicle is comfortable and reliable and comfortably fits my kids and husband at 6'8".

I needed an outside rear view mirror replaced on my ???98 Camry. After a mix up in the parts order, Eddie recommended I go to a salvage place for the mirror assembly. He even told me the name of the place. I went, found a rear view mirror assembly almost the exact color I needed. It cost me $11.12 (as opposed to $520! I tipped the mechanic who pulled the mirror $20.00. A friend put the mirror on my Camry in less than 5 minutes. He didn???t charge anything. I would have had to pay McLarty $125 for installation.. What I appreciate about McLarty is that they were honest and didn???t seem to be greedy to rake in the dollars and were willing to provide an alternative to the repair job. At least Eddie was. I was refunded the $76.00 it cost to order just the mirror alone through Toyota. So $645 vs $31.12 is quite a saving!

The Escape is a nice car Its a good value to us so far and the only 1 gripe is the stop start when you stop. You can turn it off but has to be done every drive.

As always the service department is friendly, reliable and trust worthy. My daughter's car needing servicing and although it is not a mazda the service department provided the same excellent care as they have provided in the past for my mazda. Because of the reliability of the service department my daughter plans on her next vehicle not only being a mazda but also purchasing from this dealership. They treat me with respect and have been honest in all my dealings with them. I have come to rely on Crain Mazda for all my service needs.

Thai is the best car I’ve owned has everything I have ever wanted came with every option possible would buy the new one when I go to get again