THE SERVICE WAS EXCELLENT. HOWEVER, I'M EXTREMELY DISAPPOINTED THAT WE BOUGHT THE BEST BATTERY POSSIBLE 6-12-12 AT 73,448 MILES AGAIN 1-15-16 AT 112,122 AND IT ONLY LASTED 38,674 MILES. GRANTED, WE ORIGINALLY PAID $110 BUT THEN PAID ANOTHER PRORATED AMOUNT OF $50 FOR A TOTAL OF THE TWO BATTERIES AT $160. I THINK THIS IS EXCESSIVELY HIGH FOR THE MINIMAL MILES FOR THE BEST BATTERY. MAYBE THE JUNE 2012 BATTERY WAS DEFECTIVE, OR PERHAPS, THE STARTER OR ALTERNATOR SHOULD HAVE BEEN CHECKED TO SEE WHAT WAS DRAINING THE BATTERY. THE LAST TIME THE JUNE BATTERY WAS TESTED WAS ON 11-25-2015. SOMETHING WAS CAUSING THE BATTERY TO DRAIN. SPARK PLUGS WERE LAST REPLACED AT 102,164 MILES ON 12-15-2014. WHAT WERE WE MISSING HERE? I WOULD LIKE A RESPONSE.
2019 Ford Escape SEL Review
Reliable and comfortable
by StacyW from Appleton, Wi
May 9, 2019
5
This vehicle has lots of room. There is plenanty of leg room. It’s the most reliable vehicle I have ever had! I really like the interior too
Jodie Longie is a great sales person. She’s very nice and personable. She will find what you need. I haven’t purchased yet this time, still looking but have in the past. I have bought 2 vehicles with her.
2019 Ford Escape Titanium Review
Love the car.
by Manfred from Winneconne, Wi
May 8, 2019
5
Car was just right for our family situation. Helped my wife and I by providing ease of comfort including in and out of car. Can’t say enough good things.
Very comfortable, plenty of room for passengers and luggage. Great fuel mileage. Great overall vehicle. Would recommend this model to anyone. This is our 2nd Escape and will probably go to it again.
I am excited to say that my experience with Golf Mill Ford was a blast!
I was looking to purchase 2017 Ford Fusion - my dream car, and I prepared myself for a long day at the dealership, however our sales consultant - Andrew Kreatsoulas was truly excellent! He made the process absolutely painless, very quick and professional. Andrew was answering all our questions without hesitation and went above and beyond to make sure I get the car I want, for a price I was most comfortable with. Thank you Andrew!
2019 Ford Escape Titanium Review
Car is great
by Mike from Minneapolis Minnesota
April 19, 2019
5
This car will meet all my needs. It is a great car. I hope To take many trips and see the United States of America
In Oct 2015 I bought a 2007 CTS Cadillac from a Ford dealer here in Wichita. Very pleased with it. May 21, 2016 the Service Engine Light came on steady. On May 23 took it to Ford dealer from whence I had purchased it. They said the Timing Chain was stretched and I needed a new one for $3,700. Had no choice but to leave car because if chain broke, repair bill could be double. They gave me a Ford Focus to use during repair as they said could take a week. The next morning, May 24, I drove the loaner Ford to Donovan. Wanted to check repair Est. as I felt $3,700 was excessive. Saw Service writer Leon Lewis. He said would be around $3,500, but asked for VIN number. He checked and said there was a service Issue on Timing Chain for that Cad and he could replace FREE. I raced the Ford Focus to Ford, picked up my Cad, and got it to Donovan. They gave me a Buick (New) FREE to drive during repair. Picked up my Cad afternoon of May 27, 2016, and had to pay NOTHING. They also washed the car & changed the oil for FREE. I will never go elsewhere. I'm a Donovan customer for life. While waiting for loaner Buick, walked around Show Room. Nice chat with Sales guys, FREE coffee, big T,V., clean everywhere.
2019 Ford Escape SEL Review
Roomy and Comfortable
by VickieC from Cumming, GA
May 9, 2019
5
I love my new Escape. It is roomy with plenty of cargo space. The large screen for the navigation and radio is awesome and the apple air play being linked to it make driving and navigating so much easier
Vehicle available to be shipped to your home. Contact
the dealership for details.
Vroom - Get It Delivered Nationwide, Contact-Free Review
Online request for purchase and trade
by PW from St.Louis
November 6, 2018
3.7 (521 reviews)
Customer service was very friendly and quick to respond. The trade value they quoted me was too low for us to come to a deal.
2019 Ford Escape SE Review
I love this lease
by Jennifer from Jackson
May 12, 2019
5
This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2019 Ford Escape SE Review
Just love it. Best car I have owned!!!!
by Nancy from Chicago IL
May 2, 2019
5
This is my 4th Explorer and I absolutely love it. Very reliable for sure. In Chicago ‘s 13 below winter weather, it always started on the first try and it was parked outside!!!!!
Last Saturday I bought a 2017 Highlander from Weiss Toyota... it was really a fantastic car buying experience! I wasn't expecting the buying process to be smooth and pressure free experience. Most of the times, the car buying process is something many people hate to go through. This time with Weiss Toyota the buying process was easy and breeze! I started to communicate with Monte Hall (sale Person) several days in advance of the walk in visit via e-mails and texts to get the designated vehicle's specifications. in one of the e-mails Monte told me: "if you're buying a new car please give me a chance", and I did give Monte a chance and I am happy that I did. Eventually, Last Saturday I walked in and greeted by Monte Hall which was followed by showing me the car that I was making inquiry about. From the get go the buying process was transparent, friendly, and professional. Me and Monte went back and forth with James Leinauer (Sale Manager) to get the final agreeable purchase price. All I can say is to thank both Monte and James for their professionalism and patiently handling of my counter offers. the purchasing process can't be any better. Eventually, I would like to thank Mike Cross (Financial) for his professional handling of the paperwork's. If you're looking for new vehicle, I am really recommending you to see Monte Hall at Weiss Toyota first before you make the final decision to buy another car. The negotiated price is really reasonable and the lowest I could get. Finally, I couldn't have been happier with a low pressure, hassle free of car buying experience.
2019 Ford Escape SE Review
Happy to own an Escape again
by DeeDee from Wapakoneta OH
April 26, 2019
5
We love the comfort of the Escape and the roominess. Being able to fold down the back seats provides us the room to transport almost anything. The color is a personal preference but I am delighted to have Ruby Red!
Appointment was available quickly, and car was taken in at scheduled time. Oil change and repairs were done quickly, and I was shown the exact part causing each problem. Work was completed in estimated time frame. Employees were very friendly and professional, my car was delivered to the waiting area door and there were no surprises on price. Very satisfied!
2019 Ford Escape SE Review
My second Escape
by Mountain from Dallas, Texas
April 27, 2019
5
I cannot find anything wrong with this 2019 SE Ecoboost model. My previous 2016 was normally aspirated. However, that engine is not available on this year’s SE. I honesty cannot tell much difference in the power or fuel economy. The safety features are great including blind spot monitoring, adaptive cruise, lane keeping assist, collision warning, and cross traffic alert. The Sync3 works well and understands all commands. I use Google maps with the Apple Car Play. You really do not need navigation. Great car for anyone.
My wife and I have been buying cars for 30 years and have never had the EXCELLENCE we received from Joe Giancana!!! The level of service was 10 STARS!!!! Thank you North Brothers for finding him!!!!
2019 Ford Escape SE Review
Love my Escapte
by Mary from Freeburg, Illinois
April 22, 2019
5
The car offers a very smooth ride and the technology is excellent. My friends enjoy the ride of the car as well. The Escape is just the right size f
This is totally life changing for me and my family. Lots of room for grandkids. Smooth and comfortable. No worries and am able to go wherever and whenever. Great on gas compared to my other vehicles. Love it!!!
I bought my Ford C-Max Energy from Earnhardt Ford in early 2014. After rejecting a zillion of useless add-ons and extra warranties, the seller got me to buy a D-Fence GPS system for over $200. I thought it might be a good idea because I often forget where I park my car. But I was not told that this service required a subscription after the initial free months. Worse, I was not told that the installation required disabling the DLC connector used for emission testing. For the above reason my car did not pass the emission test this month. I went to Chapman Ford and explained to me what had happened. Not onlyt that, but they fixed the issue at no charge (and in less than 30 minutes!) even though my warranty had already expired. Bottom line: if the car sales division is as good and honest as the service division, your next Ford should be from Chapman.
2019 Ford Escape SE Review
Titanium with 2.0 Ecoboost turbo engine
by Jim G from NORTH SCITUATE RI,
April 29, 2019
5
Just the right size with plenty of power. Snc 3 is fast and flexible. Auto stop-start takes a few days to get used to, but can be turned off. Some nice surprise features like auto heated steering wheel.
Excellent process from beginning to end! Contacted them regarding a vehicle I saw online. Danny Finn got right back to me! (Other dealers did not even respond!)
Danny Finn answered all my questions online. We went to their very nice Air Conditioned facility at Peoria and 95th Ave.
I was surprised by the diversity of their inventory. From a $1200 car to a $165,000 Rolls Royce! And pretty much everything in between!
We drove the car, discussed price, signed paperwork, got the keys, and drove out in about an hour!!
Wow! Much different from any dealer buying experience that takes all day! We were dealing with Danny Finn the entire time. Instead of getting passed around to different people and all the games of back and forth you go through at a dealer
I highly recommend Danny Finn and Precision Fleet Services!!
2019 Ford Escape SE Review
Reliable suv
by Angela from Tonawanda NY
April 25, 2019
5
I’ve only driven it for one day but am happy with the vehicle. Like the larger screen and all the controls that I’ve never had before. Will enjoy the heated seats.
Purchased my car in 4/2017 was taken care of by Raul Rosado (salesman) and previous manager. A part from the inside of the car was broken and needed replacement. Per those two employees, they were suppose to follow up with me and never did after 3 months of emailing Mr. Rosado and calling without no response I went personally to the dealer and met Edwin Torres who went above and beyond to help me and make sure a had a loaner car and fixed all the issues with the car. The new manager was also accommodating. Staff like that makes a difference. The reason why I bought my car at your dealer was because my son in law bought GT mustang last year and had great customer service. The two sales people that helped me back in April had no customer service and I felt because I am 68 years old that they could avoid my emails and calls, I'm happy they are not a part of your organization.
2019 Ford Escape SE Review
Most fancy vehicle I have ever owed. Nice features
by Debby's Gray Sparkle from Paducah
May 7, 2019
4
The technology is top notch.But my husband and I are in our 70's and it is difficult for us to learn and retain this information.The dealers have been helpful and my grand daughter too. It is a nice looking vehicle and we are proud to own it.
Had an issue with my wheels throwing weights. I had Jim check into it. He spent way more time than any tire place, dealership or any other place that would take your money would have spent. He found that my particular rims do not like any weights except for the ones that stick inside the rim. He also found that they do not like big weights because they hit the caliper. All in all, with what he had to work with, he did the best that he could.
I do not like to let anyone else touch my vehicles, but I ran out of time. Jim communicated with me every detail, which was nice to hear it from the tech and not the manager that never laid hands on what was worked on.
With the 5+ hours spent with trial and error to get my wheels & tires balanced, they still only charged me for balancing the wheels.
2019 Ford Escape SE Review
Fun new car, versatile!
by Mike R from Sonoma, CA
April 20, 2019
5
Very comfortable cockpit. Console perfect as an armrest. Peppy with turbo 4. Nicely appointed. Test drove BMW X1, X2, GLA, Volvo, Audi Q5, and felt this was pretty similar vehicle for less money.
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