Used 2019 Ford Escape for sale in Orchard Park, NY

I had a wonderful experience I needed to get my breaks taken care of right away. I worked with Chris He was absolutely amazing totally customer service driven. I will definitely do business with west herr again because of Chris.

Looking for good gas mileage and comfort. Also, looking for closer place to get service which Raabe provided. The reliability of the vehicle was also a consideration.

I found the perfect car for me listed on Cars.com and immediately contacted Towne Automotive Group. They replied immediately and worked honestly with me to make it all happen. They did not try any upsales, or bait and switch like I was experiencing elsewhere. I cant reccomend them enough.

Love this vehicle- it is great for everything I do Wish it had hested steering wheel But its great gor taking the dogs and kids out!

This Escape has served me well for 52000 miles in the two years that I have owned it. It gets reasonable gas mileage (28 mpg around town) and 31 on the highway. The EcoBoost turbo gives it enough kick when I pull out to pass and there is plenty of seating and cargo space.

I'm very satisfied with the comfort and performance of this car. I feel my road trips will be a pleasant experience driving this car.. I would recommend this car to my friends..

Truck went in for warranty work and the communication was outstanding.. got it in in a reasonable time period will definitely go back as usual Thanks Joe E

Bought an Escape SEL with the 2.0 Ecoboost and AWD for my wife in March 2020. Out accelerates a lot of "big" cars on the road and handles well for its size and the stock rims and tyres that it comes with. Interior is comfortable but he front footwells are a bit cramped as the pedals are placed too closely to each other. Other than that the SYNC 3 system is a joy to use after the recent upgrade and stock speakers do a good job as well. Rear seats and boot space are reasonable for a compact vehicle such as this. I feed it only 98 Octane which hopefuly makes it last longer. Overall a cute little trucklet with big attitude thanks to a 240HP engine!

My appointment was for 2 recalls. I needed a shuttle ride and it was there almost immediately. The car was ready in three hours and the shuttle ride to return was again very efficient. Everything was done quickly and efficiently and the people are all friendly.

Mark is a great salesmen and is the only reason I go to West herr to purchase my vehicles, if you go there I highly recommend you ask for him.

I spoke to Jennifer. She was very friendly, understanding and courteous. Had my vehicle oil change, battery check,and tires rotation, in a short time. Jennifer, also took the time, to explain, what was done ,on the car, to this writer.

I was having a really hard time buying a car in such hard times. Especially when you want a "go green car"I went in looking for a full EV car and came out with a hybrid. Andy Murak was a great salesman for helping realize what my needs were for the car with in my budget. In the end if Andy were a shady salesmen I would have ended up with a car that was a logistical nightmare, because it's what I wanted. But good salesman like Andy help you realize what you need and that is the most important.

Excellent service! Jose got everything done for me in record time. Received a very good reasonable price quote and the car is running really smooth. Very pleased with today's service!

Just bought a vehicle from Jeremy at Basil after being loyal to a different Ford dealer for many years. Basil is now will be my first place I look when looking for a vehicle. Jeremy was great from beginning to end.

Purchased car from basil . Sales dept and service were fantastic !! Professional and helpful.. would not hesitate buying another car at basil was a positive experience

Great service and know how,good People, what more do you need. It want me to write at least 25 words so I added this last sentence.

Bought my first new f150 at Dave Smith Ford and was treated just like family. Matt Johnson the salesperson was extremely pleasant very helpful and knowledgeable. They give me a great trade in value and Matt took his time and showed me the features on my new Ford . Will go back for sure . Thank you everyone at Dave Smith Ford

Jacqueline Andrusz is the main reason I go to Lia Honda. I’ve worked with her many times and she keeps me updated on new deals coming in. She’s professional and kind. Knows what I like and need. Lia Honda is lucky to have her

I have been a loyal customer with west/herr for 10 years, and I will continue working with Shawn and Max. They make the experience seemless,very friendly and professional.

Working with Justin at West Herr Hyundai was great! He was able to go into detail about everything making buying my first brand new car a breeze

Steve was awesome!!! He made the whole experience very enjoyable. Very professional and very kind. This is our 5 th vehicle from West Herr and would recommend to anyone.

Thank you Lawrence for your outstanding service for this whole process of car buying. I didn't realize that it would be so effortless to purchase my new Bronco!

After visiting their service department today I must revise my previous review of this dealership. The service was professional and timely. The staff were courteous and friendly to a person. I think we got off to a bad start over a simple misunderstanding and now I am pleased to say we will continue to do business there.