Used 2019 Ford Escape for Sale in Orchard Park, NY

Recently my wife and I went in to purchase a new car. We've always drove Dodge's and at the Auto show we sat and looked at numerous cars. We met Rachael Marlin. She was very friendly, and knowledgeable with all our questions. We set up an appointment to meet with Rachael a bit after the Auto Show. One of Rachael's biggest asset was that she was very patient, and didn't put any pressure on us to purchase the car that night. Rachael worked with us to get the best deal possible and that we would recommend her to any family or friend. Rachael remained friendly and professional with us throughout the entire process.

Thai is the best car I’ve owned has everything I have ever wanted came with every option possible would buy the new one when I go to get again

First time customer of West Herr. I was in a little jam and needed a SUV asap. My sales rep was John Kennedy. He was fantastic. Not only was he a great representative but he was a very nice person. Extremely attentive to my needs and I was very impressed with his hard work and diligence. I'm so glad West Herr Nissan was my first stop. Thanks again John!

This car has exceeded the needs of myself and my family! It's comfort, quality, and style are unbeatable! It's rugged enough to handle the instability of the roads and still comfortable to give you a smooth quiet ride.

So much fun to drive, The new technology is so much fun, Love this car The exterior design is beautiful and the interior has all the room I need.

I had a great time purchasing a car from Justin Kelly at The ford location in Hamburg. He has a wonderful southern accent and is very polite! A wonderful experience all around.

I’ve only driven it for one day but am happy with the vehicle. Like the larger screen and all the controls that I’ve never had before. Will enjoy the heated seats.

Went in for an oil change and NYSI. Since I purchased my car there, my 5000 mile service was free of charge. This included oil and filter changes, tire rotation, topping off all fluids and of course the usual safety checks. Made an appointment and waited for vehicle to be done. They got me in and out within less than an hour, and the waiting room was awesome. Would highly recommend them.

This car is the perfect size for me this is a great investment and rides great. This SUV handles turns great and awesome in the winter months, too!

My 20 year old son recently purchased a 2014 Ford Escape Titanium 4x4 with 15,090 miles on her. From the initial call, scheduling a road test, communication and follow up by the Basil Ford dealership professional staff before and after the sale, along a REAL FORD CERTIFIED 100,000 Miles bumper to Bumper Warranty at a fair price and the ability to negotiate a great price on the Titanium was the best experience at a dealership in over 4 car dealerships experiences. Oh the best of all 1.9% financing. Basil was great from Bill to Tony to Mike our sales person. I found the only dealership we will do business with moving forward, Basil Basil just great deals is the real thing !!!!! Keian & Claude

This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.

Stopped in this morning to get the works package done, was in and out in under an hour, very quick and convenient with friendly attentive staff

I love my new Escape. It is roomy with plenty of cargo space. The large screen for the navigation and radio is awesome and the apple air play being linked to it make driving and navigating so much easier

Dave in service saved our vacation Lost the air conditioner in Boston and with traffic and 97degree heat our drive was 11hr hell Dave was uber pro and hooked us up even though they were booked for days Basil fixed the car in 1day! Can't say enough good things about the Basil Ford team Thanks guys!! Jeff H

Car was just right for our family situation. Helped my wife and I by providing ease of comfort including in and out of car. Can’t say enough good things.

Always impressed with Basil's Quick Lane. They always have room to squeeze you in and out. I've been to other Quick Lanes and they are not quick, and they have actually turned me away. I did not purchase my vehicle here, but I am so pleased with their service, I wouldn't think about going somewhere else. The service representatives are always, pleasant, courteous, and ready to get you in and out! Thank you Basil Ford for outstanding service!

The technology is top notch.But my husband and I are in our 70's and it is difficult for us to learn and retain this information.The dealers have been helpful and my grand daughter too. It is a nice looking vehicle and we are proud to own it.

Ed helped us out with a warranty covered repair, when we had gotten poor service at another dealership. Helpful, courteous, very informative and professional service department! We have bought 2 vehicles from basil, and will continue to shop here!

I cannot find anything wrong with this 2019 SE Ecoboost model. My previous 2016 was normally aspirated. However, that engine is not available on this year’s SE. I honesty cannot tell much difference in the power or fuel economy. The safety features are great including blind spot monitoring, adaptive cruise, lane keeping assist, collision warning, and cross traffic alert. The Sync3 works well and understands all commands. I use Google maps with the Apple Car Play. You really do not need navigation. Great car for anyone.

Good service and fast service, customer service was great.

We love the comfort of the Escape and the roominess. Being able to fold down the back seats provides us the room to transport almost anything. The color is a personal preference but I am delighted to have Ruby Red!

I needed a part for my 2014 Cruze and the service dept. @ Keller Chevolet tried to get the part, but there was none left in the US. For over a month they tried to no avail. I contacted the GM with a complain that GM wasn't providing the part that the dealership needed to fix my car. Within days the part was supplied to the dealership and a loaner car was provided to me over night while my car was being fixed. Keller returned my car washed and waxed, cleaned inside and out, with the new part installed and everything else involved with that part checked out. I am very pleased with the service that Keller Chevolet and service department man Jason Hess provided. GM also had the nicest woman named Brittany who helped the dealership get my part and get the loaner and made sure I was completely satisfied. They both deserve to be praised for the great work that they do for both the Keller dealership and GM. I can't thank them both enough. Don't lose those two there are great workers and assets to the company.

This car will meet all my needs. It is a great car. I hope To take many trips and see the United States of America

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

This vehicle has lots of room. There is plenanty of leg room. It’s the most reliable vehicle I have ever had! I really like the interior too

Purchased a car from Jeff Parness at Dave Smith Ford, went to the dealership on a Sunday to look at ford mustangs, did an on line quote request. and got a phone call within ten minutes, saw Jeff on monday bought the car, picked it up Tuesday. Best car purchasing experience If you need a car call Jeff Parness

This is my 4th Explorer and I absolutely love it. Very reliable for sure. In Chicago ‘s 13 below winter weather, it always started on the first try and it was parked outside!!!!!

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

Just the right size with plenty of power. Snc 3 is fast and flexible. Auto stop-start takes a few days to get used to, but can be turned off. Some nice surprise features like auto heated steering wheel.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

The car offers a very smooth ride and the technology is excellent. My friends enjoy the ride of the car as well. The Escape is just the right size f

Bought a car from basil resale today. It was a great experience. John was the best salesman I have ever dealt with. He was professional and easy to work with. Will never buy a car any where else.

Very comfortable cockpit. Console perfect as an armrest. Peppy with turbo 4. Nicely appointed. Test drove BMW X1, X2, GLA, Volvo, Audi Q5, and felt this was pretty similar vehicle for less money.

The people were very friendly. I would recommend this dealer to a friend. One complaint is that they didn’t call me when my car was ready, even though they said that they would. I had to call them . So basically, I was without a car for the majority of the day.

This is totally life changing for me and my family. Lots of room for grandkids. Smooth and comfortable. No worries and am able to go wherever and whenever. Great on gas compared to my other vehicles. Love it!!!

Excellent service all round - many thanks! They went above and beyond to provide a great customer experience. Thanks for helping us out and finding the time to fit us in at short notice.

Very comfortable, plenty of room for passengers and luggage. Great fuel mileage. Great overall vehicle. Would recommend this model to anyone. This is our 2nd Escape and will probably go to it again.

I was looking to replace my mazda speed 3 (I'm older now needed a better daily car) and was very impressed by the selection of used cars. I ended up buying a Chrysler 200. I told the salesman( Jack White) what i was looking in a car and I was instantly in love with the fully equipped 200. When it came to financing Matt Ramsdell found a price point that was easy for me to pay (less then 150 a month) with a lifetime bumper to bumper warranty. I always have all my service done at the Niagara Falls location and Frank is the best, always tells me what I need and what I don't have to do right away. Fantastic dealership all in one buying and service in one place

I have less than 1,000 miles on my 2019 Escape SEL 4WD, so ranking the reliability is really pointless. However, I am very happy so far with my purchase. The price was right, I'm averaging 25 mpg with cold-weather driving, it's comfortable, handles easily, easy-to-use technology, smooth driving experience, and has just the right amount of cargo space for us. I like that this is a US made car and a friendly Ford dealership is close by. We have owned many Fords over the years, my first being a brand-new '82 Escort with a manual transmission that served us well for over 200,000 miles. Hope to drive my Escape for a long time to come!