Used 2019 Ford Escape for sale near Pembroke Pines, FL

The customer service was excellent. Livan made my experience above what I expected. A true professional, and a great person. He made us feel at home; he was helpful and transparent about processes and made us feel like family. A great experience.

Love this car. It is my first time owning an SUV and it is great. Meets all comfort & convenience requirements . Probably my most enjoyed is elevated seating provided by an SUV. Also enjoy heated seats now that I am older.

We have a 2019 Ford Escape ST Line made in Spain Fab Car looks great , goes great comfy , big enough for the wife n i n the pooch very happy with it 😉👍

We were treated as valuable individuals. Well respected at the same time maintained the friendliness atmosphere. Everyone showed a good attitude. Eddie Martinez, Carlos Vasquez, Matheus Carvalho. Even the girl who?s in charge of coffee.

Nice car,bought it in July 2021 had 24000 thousand miles.I am 77 years old always wanted a small suv.i have problems with it keep saying Low tire pressure i need to know why it keep on doing that i have to keep putting air in the tires.

MIKE KIRWAN WAS THE BEST. HE EXPLAINED THE FEATURES OF THE TRUCK COMPLETELY. GAVE ME A PRICE THAT WAS FAR BETTER THAN OTHER DEALERS. HIGHLY RECOMMEND PLANTATION FORDS SERVICE DEPARTMENT ALSO.

Looking for good gas mileage and comfort. Also, looking for closer place to get service which Raabe provided. The reliability of the vehicle was also a consideration.

Love this vehicle- it is great for everything I do Wish it had hested steering wheel But its great gor taking the dogs and kids out!

On December 23rd of 2016 I purchased a 2014 Jeep Patriot from the Pompano Beach Carmax (Sample Road). My wife is pregnant and will soon give birth to our first child. Before this we were a one car family with a Fiat 500 and my wife was very concerned about not having a car to bring baby boy home from the hospital in, not to mention to make it to all of the Doctor appointments for wellness checks in. So, I decided why not make the purchase a Christmas present/surprise since we needed one anyways! Only problem was I had this revelation on Wednesday December 21, 2016 and Carmax was to be closed on the 24th and 25th for Christmas. The real issue was that the perfect car (She had been wanting a white Patriot for a few years now) was all the way in Clearwater, FL... some 250 miles away. I was told by the sales rep at Pompano Beach that while it was possible the car may be there by Friday, in time for me to pick up prior to Christmas, it was in no way a certainty. I then contacted the Clearwater store to speak with someone who handles the outgoing shipments and he basically told me that it was not going to happen. From my understanding, the way it works with Carmax is when the car you want is at a location less than 200 miles Carmax will do the shipping itself and it usually takes 1-3 days. But when it is further than that they outsource to carrier companies. In that case they have to wait until they have enough cars to send to make it economical for them to do so and also deal with bidding/price hunting etc... which complicates the who thing and makes everything take much longer. After learning all of this I gave the corporate office a call and got in touch with a Emilee, an analyst from the Carmax Customer Care Team. I explained my situation and how much it would mean to my wife and I (both in the form of glee for her and reduced anxiety for the both of us) if they could somehow get the car to Pompano Beach in time for me to pick up on Friday. Before the end of the week Emilee had gotten a whole team of people in the corporate office working on getting the car to us in time. I received telephone updates from her all along the way. By Thursday afternoon I received an email informing me that the car was in transit, followed by a call from Emilee letting me know that everything worked out and the car should be there Thursday evening or Friday morning and a call from the Sales Manager at the Pompano Beach store letting me know that he had spoken to Emilee and once the car arrived they were going to expedite the "unpacking" and everything that that entails. The real cherry on top came on January 3rd when my wife received a FedEx package while I was at work. Inside she found a set of very nice swaddling blankets and a card that read: "Chris, Thank you so much for letting our Pompano Beach Team help you find your new-to-you Jeep Patriot for your growing family! Here's a small token from CarMax to welcome your new addition. We hope your Jeep Patriot takes you on incredible new adventures! Sincerely, Emilee, Your CarMax Customer Care Team" Everyone was super amazing and I could not be more grateful for the professional and caring people at both the local Sample Road Pompano Beach Store and the Corporate office. Thanks to Cristy (Pompano Beach sales rep) as well for making the whole process and painless as possible. As a side note: The Patriot was absolutely immaculate inside and out despite having 27k miles on it, my wife would have sworn it was new before she saw the odemeter... She was happy I saved us some money ;)

There were very friendly and professional. I would return if I need to buy another car. I highly recommend them to anyone who needs a car.

Would have liked a full info tour of the car. Waiting for owners manual that we did not receive

Will greeted me and worked with me to buy a car. He was efficient, no pressure, and professional. I would definitely buy a car from him again.