Used 2020 Ford Escape for sale in Dallas, TX

Sales staff was friendly and professional. Tiara was especially helpful in showing cars and explaining options. No pressure sales environment made for a good visit to the dealer.

I am pleased with my decision to purchase this Ford Escape. Must have been made with me in mind. I am a retired outgoing senior lady. Great style, color and just the right size. Excellent gas mileage and I simply love the comfy ride.

I bought a year old BMW. The price was better than I found at other dealerships. They were prepared to go as slow as I wanted and answer all my questions, but that's not what I wanted. I wanted fast! So after a quick test drive went in and signed the paperwork, while they washed it for me. They let me leave my old car there and drive my new car home. There was a headlight malfunction and they said it was completely covered under warranty. However, because it was a software issue, Carmax said I needed to take it to BMW, but that Carmax would cover any costs. They were true to their word!

Bought the vehicle in December of 2020. First new car I've bought in over 20 years. Absolutely love this vehicle. Great gas mileage. 3 cylinder, turbo that has some is powerful. Great back up camera and love the big screen display for the radio. Easy to reach controls. Easy to reach cup holders. Plenty of room inside, don't feel cramped. Rides smooth for such an economical car.

Well, my wife cant get over the fact that town eastford has had her car for 3 months and they just dont let us know updates,should I request them to buy it back and buy a different vehicle,let the public decide

Great AWD hybrid option. Nice tech features but not too much. Like the app. Comfy accommodations. Plastic door panels look like cheap crocs though. Otherwise: Recommended!

John Witt went above and beyond from getting me a rental car so the repairs could be made to getting the repairs done in a timely manner. He's professional and courteous and I will recommend him to all my friends!

A surprisingly quick, fuel efficient, pleasant to drive vehicle. I recommend buying the Titanium version to receive all the benefits of owning the Escape. We’ll worth the additional cost.

The dealership went above and beyond my expectations. Making even the small things right and making a used vehicle look new again. I would recommend this dealership first before any others. Go by and ask for Norman H. You won't be disappointed!

Fantastic customer service. The waiting area is clean and personnel very friendly.

Improve your customer service waiting room. Very bla compared to otherFord customer service waiting rooms

I recommend this car dealer to any and everybody. I didn’t even think I qualify for a vehicle. With the help of the dynamic duo, Chris Denam and Derek Wallets, I was able to get everything tied up before even heading up to the dealership! Not only that, but they were able to get me into a Blue Certified Jeep! I will send any and everybody I know here that’s looking for a vehicle

We just bought a 2020 Ford Escape it has 22,000 miles. It has been a great car so far. It has allot of leg room and head room, I am 6 ft tall, so I like that about it. It has plenty of zip on the highway and good gas mileage, no regrets on our purchase so far.

Larry Teryek took the time to understand the problem and stayed in contact with me every step of the way. Could not have had a better experience!!!

Lou was very kind and helpful. Was very quick and made the buying process smooth. Made sure we understood what we were getting and was very patient.

Austin and the team at classic was AMAZING!! not only did he pick me up at the airport but I was in and out within an hour.. by far the easiest and best car buying experience ever, and I love my new car!! ❤️ keep up the great work and excellent customer service.

Great prices and fast and friendly people. Would certainly send anyone I knew looking for a Pre Owned vehicle here first. I had the greatest sales Person Serita Miller.

I talked to Damon for a week about a Volkswagen car and he gave me all the information I need. I am living in the Houston area, so he kept in touch with me during the week to let me know that the car was still available for sale. He added $15 for the test drive out of his pocket so that i try the car. He was friendly and approachable during the transaction as well, and he was answered all the questions I had, without being annoyed. I recommend him and Hertz Car Sales.

So I came in there the other day and this nice gentleman Kyle helped me. I would recommend him to my family. Good hire vandergriff acurA!!!!

Both Peggy and Ethan were very accommodating to my vehicle needs. Easy scheduling and great communication while vehicle was being serviced.

Usually, when you have a bad outcome, people bash the service provider, but not in this case. I wasn't able to get approved without a down payment for a car. But I would like to take out the time and Thank Marcus England from the upmost, for the outstanding customer service, he has been giving me for the past 2 weeks. If you ever need a car, with challenging credit, please contact CarMax Fort worth. Marcus and the fantastic Finance team tried very hard to get me approved. I didn't get a car but the Customer Service shows that CarMax out value in there employees. Thanks so much, I pray Gods Blessings at this place, and that y'all sale 75 cars this weekend. Y.Thompson

My experience there was a good one, customer service was awesome and it is a long process to buy a vehicle but they made it go by quickly. Finance officer was awesome as well. They need to clean up the showroom its old and needs a deep cleaning

I found a truck on cars.Com and did the normal thing sending a request to ensure it was available. Mel reached out to me via an email message and mentioned that he would contact me later in the day. He called me later that afternoon. After that very calm conversation, he gave me very solid reassurances that a different Ford dealership had lied to me about some things.. I already had pre approved financing at my credit union, so this was a fairly straight forward process. Mel made this process so easy. I'm not a youngster with no experience. I know how this process should go. This was not my first truck buying experience. Mel is a true professional and an asset to not only his profession, but to Five Star Ford. He's a rare find in this industry. This was the easiest and most positive truck buying experience in my life! Thank you to Mr. Melvin Seibel!

Spoke with Austin Morris about our pickup truck needing repairs and he was extremely helpful and got us set up. We appreciate he attention to detail.

Zahra was fantastic in selling me my 2021 M3. I was a bit skeptical after seeing numerous negative reviews but I did not experience this. The process was easy and I couldn’t be happier.