Taken care of immediately on arrival for appointment .............kept informed of the situation and how much it would be costing............Ben is an amazing representative in his communication with the customer. Although this car was not purchased at this dealership, many other cars we have owned over the years, have been even before it was "Chapman"................way back to the McCarthy Ford days.
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I looked around a lot of dealers in NJ,NY,PA. I put an online request in because it was after closing. First thing next morning Mike gave me a call. I told him one time of arrival but got held up by traffic. When I got there Mike was there patiently waiting with the car ready to go on a test drive he met me with a hand shake and a smile. The car drove great so we went inside to talk prices I thought that it was going to be a nail biting stressful experience because i don't have any credit. the finance department threw a number at me and then I threw a number back at them and boom we had an agreement. It took 10 minutes. I spent about 2 hours at Autotec not negotiating, but chopping it up talking about football and life. It felt like I was at my uncles house. I'm glad I took a ride out of my area and gave Autotec a try because I really believe that they are setting the standard for excellent customer service. Don't waste your time going anywhere else. THANKS to the whole crew.!!!
2018 Ford Escape SE Review
Economical, peppy, functional
by Buddy from Macungie
May 16, 2019
For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.
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2018 Ford Escape SE Review
by Outdoor Sportsman from Platteville, WI
May 1, 2019
Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.
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