Used 2020 Ford Escape for Sale in Franklin, MA

For my wife, I purchased a Ford EDGE 2015 loaded model from Imperial Ford with the help of Dean Childs, Sales; and Lou Carvalho, Sales Manager. They allowed me to take the vehicle home, show it to my wife and then bring it back. Upon my return to the dealership, I told them we really liked the car but the price was not in our budget. Lou said, "Let me see what I can do for you!" Currently we had been paying $350 per month on the vehicle we were trading in. Lou and Dean offered me a monthly payment (INCLUDING a non-deductible 9 year/150000 mile warrantee) under $400!!! It was a no brainer. This is the second vehicle I have purchased from this dealership. In 2014 I was able to design my own Ford Mustang Convertible of which I drove away on my 65 birthday blasting my Beach Boys tunes as I drove home. If you are lookin' for a Ford, go H E R E!!!

I???m a new customer of Imperial Cars-FORD as of February, 2018. Thanks to Thomas D???Andrea (Tom) in the sales department at Imperial FORD for his great customer service from the initial greeting at the door. As I???m a person who asks many questions, Tom was patient and was able to answer my questions. Communications via email and telephone with Tom were responded to in a timely manner. At each visit, to Imperial Ford I was treated as if I???d been a customer for years. Tom was very easy to speak with and I would definitely refer friends/co-workers to Imperial FORD and they should ask for Tom. A shout out also to Santos Cruzado in internet sales. He was my initial contact with Imperial FORD for setting up a test drive on a vehicle I saw online. Also kudos to Beth ???The Registry Lady??? :) and to T. Miller (I didn???t get her first name) for doing all the leg work with the registry, insurance agent, etc. (`sorry T. Miller about the Escape- you would have liked it too.) She???ll know what I mean :) Everyone was very helpful. Keep up the good work!!

I just bought my 4th car from the Imperial Group. Although I purchased a 2018 Chevrolet Trax, I insisted on having Dave Bertulli from the Ford side as my salesman. Dave has sold me 3 of the 4 cars I've bought from Imperial over the last 8 years and I wouldn't work with anyone else. He has the rare trait in car sales of being honest with you about what he can and can't do for you, he won't tell you what you want to hear to get your money, he would rather build an honest relationship so you will go back to see him time and time again, as well as sending your friends and family to him.

My husband and I were looking to get an SUV. We had researched online and found so many at so many different dealerships. He had a coworker who suggested Imperial, which we had sent an email to already for a price watch. We decided to give them a try. Our salesman, Ahmad Alsabagh, was most courteous. We explained that we were interested in a specific 2014 Ford Escape Titanium. He arranged for a test drive, we decided to see what could be worked out with the finance end of it. He introduced us to Mike and he worked a deal that was agreeable with us. Wallah! Bought a new vehicle. We needed to transfer insurance and stuff, so we arranged to pick the vehicle up at 5PM. Then we arranged to bring it back on Friday for the detailing and to get the inspection sticker and the new registration. On that day we would receive a rental at NO COST and a voucher to eat at the Miss Mendon Diner (The Lobster Roll was AWESOME!) . Ahmad made sure we knew how to operate all the"little extras" in the car, taking the time to show us and explain them,. He even set the phone up on blue tooth for me! Our entire experience was wonderful. No pressure, no fast talk. Just pure honesty. That's what we liked the most. Would definitely recommend the dealership!

I recently reached the end of my lease with a competitor. After a very disagreeable experience with the dealer that I leased the car from, I visited Jack Madden Ford in Norwood Ma. The experience was a joy! I found the cooperation, and willingness that was not to be found at the other dealer. Our sales representative Paul Fioreza was friendly, knowledgable, and had a very relaxed attitude. I despise high pressure sales techniques, so Paul was just the kind of sales rep. that I enjoy working with. Along with sales manager Chris McLaughlin, Paul and he were able to make this lease work for me, and made this an enjoyable experience! I will be promoting this dealership , and their excellent staff to everyone I come in contact with who needs a car, without the high pressure tactics of the majority of dealerships!

I was on the automile looking to purchase a used truck over the weekend. I had never considered a Ford but stopped into Jack Madden on a whim and I'm glad I did. Dana, my salesman, was excellent and made the entire purchasing process painless. He was very knowledgeable and answered all my questions fully. I had been to several dealerships that weekend prior to Jack Madden and dealing with Dana was by far the best and most comfortable experience. He actually listened and worked to address my concerns and get me into the truck with the best options to meet my needs. I would definitely recommend Jack Madden and Dana to anyone purchasing or thinking of purchasing a vehicle. Don't waste your time with other dealerships, just go directly there.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Dan Pepper is the guy to see, Dan is the man very friendly awesome to talk to he helped us out when other dealerships bailed out on us and kept giving us excuses. Within a couple of hours he had a whole spread sheet of what payments were, it was unbelievable the other dealerships couldn???t even do that. Dan even waited for us to come in around 6 even though he had to be somewhere at 5, now that???s dedication for a customer to make sure they are 110% satisfied. I have nothing bad at all to say about this Tasca Ford and their employees they are the best in my books. Ford will always be the best, no one makes a better quality vehicle since June 16, 1903 thank you again Dan Pepper we will send everyone your way I guarantee it. SOMEONE GIVE THIS MAN A RAISE! Vehicle Purchaced: 2017 Ford Explorer XLT

Everyone here was exceptionally friendly and professional. Buying experience was super easy and smooth. Would definitely recommend to friends.

First time there and it is a very nice facility and the employees were pleasant.

Usually purchase new cars but many friends suggested we look to Linders for a quality used car. We were really impressed by the "no Pressure" sales man, Ron Stokoski. He was knowledgeable about the stock in the area we were interested and showed us a wide variety to pick from. After trying some out we selected a 2014 Lexus ES 350 and purchased it on the spot. Can't say enough about how we were treated and instructed on vehicle operation operation. Linders lived up to all the good things our friends said about them.

This is my third and my wife???s second Mazda leased/financed through Tasca. Bayo Dina is the best car salesman with whom I have ever had the pleasure of working. He is patient and does not push the sale. The first time I purchased a Mazda from Tasca, the CX-5 was the first car in its class that I test drove. Bayo allowed me to just walk out when I explained to him that I wanted to do my homework by test driving many vehicles, but he added, ???You???ll be back for this car.??? He was right, and I just leased my third Mazda, a 2018 Mazda CX-9. His honesty is by far his greatest strength (which is not common of car salesmen). When I was browsing for a CX-9 back in July, Bayo looked into my current lease and explained that due to the negative equity in the current vehicle, it wouldn???t make sense to drive one car while paying for two. Most salesmen wouldn???t have explained that and would have just wrapped that negative equity into a new lease payment. My kids love him so much they often want to go visit him when they have a day off from school. He makes you feel like part of the Tasca family. Shop at Tasca, and ask for Bayo. The finance department does everything in their power to get you the best payment possible, and Bernie is an amazing sales manager, willing to work with you on your wants/needs.

Eric, thanks for the email. I was somewhat concerned with the Lincoln Continental service promised to me when I bought the car. Only because I had 3 Jaguar XJs as well as an XKR so I have been spoiled by top notch service for the past 12 years. This was my first experience with service and I can say that it was 100% perfect. The pick up and delivery was on time and perfect. By the way this car is amazing. I'm a bit of a car nut and I ordered it with everything except the back seat package. It listed out at about $70,500, almost $30,000 less than my last XJ and I like it better. It's a joy to drive and I can't wait to get in it every day.!!!!!!!??😊.

Keith extremely proficient with sales answered all questions honest brought me truck after i explained what i was looking for 1 look. Only ,,truck is a dream ,service he gave excellent explained truck. How tos followed up after purchase, had new truck in matter of hours so convenient. Keith should be recognized for quality service and i would recommend friends to dealer i leased new ¿ truck

The service of the explorer took about 1 1/2 weeks. But that being said the company called me several times saying it is being worked on and will call soon with results. The car came home driving like it was brand new. The office people were very kind as well as the mgr of service

I have been using this dealership for more than 20 yrs seemingly under different owners. This is the FIRST time I came away from the service dept with a sense of being treated like a valuable customer.

When the 2019 Mustang "Bullitt" was announced, commemorating the 50th anniversary of the famous movie of the same name, which had one of the most famous movie car chases with Steve McQueen driving his '68 Mustang in the beautiful "Dark Highland Green", I placed my order with sales rep. Harry McDougall. Because of Ford's odd methodology of allocating special vehicles, Harry and the dealership worked very hard to obtain this limited-production car for me. He was just as excited about it arriving at the dealership as I was! Everything, including the paperwork, went smoothly and the car is well worth the wait. This is my eighth Mustang. The first was a '69 coup, which was also my first new car, so this is also my "50th anniversary" for Mustang ownership. I have bought many different cars at Jannell over the past 30 years and, obviously, have had great experience here and can highly-recommend the sales, service and parts folks; and the management must be doing something right, too! Thanks Jannell Ford.