New and Used 2020 Ford Escape for Sale in Gaithersburg, MD

Shopping for a specific pre-owned vehicle can be both challenging, time consuming and often frustrating. Four months ago we decided on finding a one owner, luxury four-door, family style truck as our 2nd vehicle. We were a one-vehicle family for some time and it made sense to search for that type vehicle to both travel comfortably and safely in and carry light cargo to and from home. We Chose Ford. We choose Sheehy Ford, of Gaithersburg, MD. We decided on a 2015 Ford F150 four door Lariat that was in most ways more of a luxury vehicle than "just a truck". We visited several dealers in 2 states; test drove, and read up on Ford Lariat specifics, engine types, ride quality, and design. Every Dealer "store" visited had the year and low mileage pre-owned models we were interested in. When we compared vehicle similarities, options, mileage, and pricing, all were mostly similar, yet something was missing that caused us to revisit Sheehy Ford in Gaithersburg, Md., a second and third time. Three crucial elements at the other factory authorized dealers we visited (at least for us) seemed to be unmemorable. The three muted elements in the other stores were in the forefront at Sheehy Ford. The sales floor at Sheehy was quite busy yet quiet and the people were going about their work and helping prospects. Then there was the used car manager, Joe Evans and others that came to meet and greet us each in a no-pressure environment. And then there is Andre Hammond. Andre Hammond came highly recommended and became our Sheehy associate salesperson. Soft spoken, very helpful, enthused, and led us to F150's that were only a brief walk from the showroom. We went on two test drives with Andre. We decided ourselves to buy the Lariat. Andre did not persuade us to buy the Lariat, It was how he presented himself, and relevant knowledge that I would suppose is a virtue of a trustworthy salesman. Thank you Shelley Knight for your presentation on products I had not thought deeply about but was necessary. The Bullet liner application you recommended was a good choice and Easy Care insurance will become a great asset. It is also good to note Sheehy management has placed women in positions of accountable responsibility. When the time comes to service our F150 Lariat, there will be no choosing a source other than Sheehy Ford, Gaithersburg, MD. I have met with service department managers and have confidence in their technicians. We really don???t think our vehicle buying experience with Andre Hammond was challenging, time consuming or frustrating. It was for us, a pleasant, and brief experience that will soon be repeated as our 2016 Fushion Lease will soon expire.

We???ve pitched a 2013 Lincoln MKZ 2017 Ford Fusion and a 2018 Ford Explorer From Matt at the Sheehy Gaithersburg location. Matt was thorough and extremely patient with us. He made himself available and easy to reach. We will continue to buy from Matt at Sheehy!!! They???re Awesome 😎

Rick and Adrian are very helpful, would definitely recommend anyone buying a vehicle to come here!

I was looking to trade in my older Ford, For a Newer Ford, The salesman was Great ! Big Place ! Lots of Vehicles ( Ford's) I bought a new 2017 Focus, what a nice car ! the transaction, ( trade in ) was fast...great service.... The salesman, made it easy to buy... &.... explained Everything, in good detail ! Thumbs Up !!!

I get my maintenance done at this dealership and it’s always quick & painless

Need to bring back once the part for sun roof comes into service department. Dealership supposed to call when in

I went to Koons Ford in Falls Church yesterday to browse the cars. I met a nice girl Ayla who showed me their preowned inventory. Had a great experience - very honest and helpful people. Thanks so much to Ayla and their manager Mike . Can't wait to go back and buy a car there. Thanks guys!

Ayla was great . She was very professional and knowledgeable making sure your satisfaction is met in finding your next car. I would recommend her to anyone because these days it's hard to find great service but with Ayla , she makes you feel comfortable in making a car buying a great experience. Thank you Ayla

Great visit, and great service on my 2007 Ford Focus. Mr. Agner Hernandez was the service representative that oversaw the service on my 2007 Ford Focus. Mr. Hernandez displayed politeness, courtesy, and friendliness - a total professional. The professionalism that Mr. Hernandez displayed will want customers like me, and others, to keep returning back to Koons Form on any future service on their automobile.

Ayla was a great sales rep, she was very kind and patient with me on my car process. She let me take my time making a decision and did everything in her power to give me a price I needed to take the car home that day. I have never had such a great experience car shopping in my life! it is usually very stressful but she made it fun and enjoyable (:

In addition to selection, I found the prices at Koons Falls Church Ford unbeatable. Their prices best the pants off everyone else I could find! I was also able to avoid the stress and hassle of negotiating , yet I drove away secure in that I had achieved a great deal! My Sales Consultant Ayla was great - she knew the product and took the time to get to know me a little bit. Sales manager Mike was direct and to the point and Joe Messina in finance helped me find affordable service plans to protect my new truck. I felt like an honored guest and valued customer ! Talk to them nicely and you could even get a sweet keychain!) Great team work !

My wife recently took my Ford Escape in for a leak caused by the drain from the sunroof. The shop preemptively fixed my recalls for me that I wasn’t even aware existed and got me back in my vehicle the same day. Excellent service all around and quality interactions throughout.

My son just moved into your community from Michigan. He came to your dealership with a low tire pressure indicator. He had been to another Ford dealership and they told him to schedule an appointment sometime next week. I remind you that he had a tire pressure issue - not something you put off at all, much less for a week. He came to your dealership today and was immediately helped (the sensor needed to be reset). First, as a father, I thank you for taking care of my son. As a dealership, you have gained a customer. Thank you for your service. Well done!

This was the smoothest car buying experience I could've imagined. Tommy Kerr took great care of me and never once pressured me into anything. He was extremely helpful and informative and made me feel very comfortable under his wing. Phil (finance guy) was a great help as well and fought to lower my rates. Got nothing but good things to say about Apple Ford.

I contacted Apple Ford on 12/13/16 at 8:45pm at night regarding a 2016 Volkswagen Jetta Hybrid SEL Premium. I was directed to salesman Neville Dick and I expressed to him my interest in the vehicle and told him that I reside in South East Georgia which is over 800 miles away. I told him i needed to see pictures of the vehicle and a Car Fax since none of this was posted online yet because they just received the vehicle the same day I inquired. Neville went out of his way that very night to send me detailed pictures of the vehicle, send the Carfax to my email, AND send me a quote to my email from his manager (The dealership closes at 9pm and he was there way past closing helping me). The very next morning I expressed to Neville Dick that I wanted the car and he emailed me a buyers order and even came in on his day off to make sure the car was secured for me! I took a flight to Baltimore on 12/15/16 to come get this car and Neville Dick met me at the airport with the car to give me a ride to the dealership. Everything was how it was explained and there where no surprises with the car. Neville dick is very professional with strong customer service skills. To top my experience off he limited my time at the dealership to an hour since he knew I had a long drive back to Georgia. If anyone is considering purchasing a car from this dealership from a long distance i reccomend Neville Dick, He will make sure that the vehicle is secured and the logistics will be smooth. EXCELLENT CUSTOMER SERVICE!

Make sure you ask for James and Patrick McGartland! I knew exactly what I wanted at the time when I went into the dealership. I sent in an application online through cars.com , and was promptly called back by James. Calm, respectful, and knowledgeable, he and his sales associate Patrick helped me get into the car that I wanted! I want to specifically highlight a couple things about my experience. 1) At no time did I feel rushed, pressured, or forced into buying the car. 2) All parties involved at the dealership were extremely knowledgeable and respectful 3) The facilities are clean, and you are made to feel welcome. Honestly, I couldn't recommend a better dealership if you are looking for a used car. Special thanks to James, and Patrick for putting me in my 350z

It was an awesome service experienced I had with my Freestar car. People are very kind and courteous. Quickly found out that I need a ride back home while the ongoing repair with the technician inside the shop. I gave the credit to the serviceman who's there with me during those times as a follow-up called while I was at home not long enough after the shuttle dropped me off. If I have to wait too, I don't bother using my smart phone with a high speed Wi-Fi access at the lobby. I love to mention about the lobby if ever decided to stay. I still can enjoy all those ( I have to mention!) free regular or decaf steaming really hot fresh brewed coffee, with their lots of goodies for me and my " love to eat" kids"! If your on serious personality and concern about the country or the world, big enough screen to watch overboard. Always an option, the time I was there I had the chance to watch the game. Honestly, I was surprised how cozy the place right now after the renovation. ( Sorry, I didn't track the exact date. But I'll assure you its not that long than of my oil change routine). Thank you Frederick Motor Company!

My dealership representative Mr. Harvey Vaughan was very professional, attentive and took care of my automobile needs in an expeditious manner. I certainly will be recommending him for future clients.

IT WAS EXCELLENT! I arrived at before 7:00 AM, Mr. Gray, so friendly took all the necessary information he needed from me. The car was ready before 12 noon. I had a free cup of coffee and another service gentleman was distributing free cookies. At the time I did not take any. Note: From the time before last, I noticed while waiting in the lobby, the only suggestion I would like to make is the installation of Venetian Blinds to prevent the bright sun in the waiting area. Other than that, everything is always nice and clean. Thank you to all the staff. Edgar.

I was looking for an F150 all over town and then came across Koons. The communication was fantastic, Tom the General Sales Manager reached out via text, he was able to narrow down the vehicle, the specifics, and the payment before I came in, huge convenience! Derek the sales consultant helped with the paper work and test drive and Will the finance manager made the finance part quick and easy. Easily the best experience at a dealership, the team at Koons is top notch. Highly recommend!!!