Used 2020 Ford Escape for sale in Homestead, FL

Had a car shipped from NJ to the Doral Office. Needless to say, the car was not in show condition. The manager, Andrew, quickly attempted to correct the issue but the car was NOT for us. Andrew took the time to find something comparable and we ended up purchasing that one! Andrew sent above and beyond. He passed me the Michael Castillo to complete the sale, and again, Michael went above and beyond in making sure everything was in order. While I would give poor marks to the NJ Carmax, i give great marks to the Doral location for making things right.

This car met everything I needed. Has a very smooth drive. Has features I didn't even think that come in handy. Doesn't burn through fuel like other vehicles.Very dependable car.

He visitado varios Dealers de Autos aqui en Miami y con absoluta certeza afirmo que NO HAY OTRO DEALER donde en la Ciudad donde se brinde un servicio de igual o de mejor calidad que en GUS MACAHDO FORD, a mi llegada al lugar, en la 49 calle de Hialeah, me recibio, amablemente el Sr. Yasmany Regueira, a quien le explique lo que yo necesitaba y mis posibilidades financieras, este Caballero de inmediato se puso en funcion de de mi solicitud y me mostro, precisa y exactamente, un vehiculo que con mucha precision, cumplia con mi requerimiento, todo ello, sin presionarme, ni hacerme perder tiempo, tratando de venderme algo alejado de mi posibilidad o mi intencion, todo ello en menos de 20 minutos, si hubiera tratado de desviarme de mis intencones, yo me hubiera retirado, sin hacer la compra, pues mi tiempo estaba muy limitado. El Sr. Yasmany fue a coordinar con el Financista, el Actor mas "duro" de esta obra, como todos sabemos, pero que en mi caso, coopero y ayudo a que el negocio se cerrara sin mayores demoras a satisfaccion de ambas partes. Tengo que afirmar, con toda honestidad, que el proceso de compra y la actuacion y atencion de Yasmany, fue exelente, concreto, sin perdida de tiempo y atendiendo a cada requerimiento de mi parte, y esa misma tarde sali manejando ni auto, contento y satisfecho. Si tuviera que dar una calificacion cuantitativa, sobre el servicion recibido y la actuacion de Yasmany, no dudaria ni un segundo en otorgarle A+++++y NO ES una exageracion, es algo bien , merecido, no solo por Yasmany, sino por Mike, de Servicios que con su atencion, cortesia y profesionalidadque me hicieron sentir complacido y satisfecho, a ellos los felicito y les agradezco su atencion y a Gus Machado Ford, de Hialeah, tambien le felicto, por tener tales profesionales en su Staff y le suguiero que los cuiden, que de ese tipo y calibre no quedan muchos en este Pueblo. Todos Ustedes mi mas sincero agradecimiento y reconocimiento, por favor, NO PIERDAN ESE RITMO, sus Clientes mucho se lo agradecemos y apreciamos, !GRACIAS!!

Bought the 2020 Escape to replace a 2014 Dodge Dart, I had become disabled & needed a bigger vehicle. Shortly after my purchase I received 2 recalls, one for the stop/start system & the other for the backup camera. Having owned the SUV for about aa year I am fairly happy with it.

Honestly, the process of purchasing was seamless and effortless! I have every intention on purchasing another vehicle through them in the future. The customer service has been great and they are very helpful. The only problem I’ve had is them shipping my car to me. It’s not necessarily Vroom (because they kept trying to get ahold of the carrier), but i was advised about when my car was supposed to be here and it’s still not potentially arriving for another day or so.

Very reliable vehicle, With plenty of space. It is comfy with great acceleration. I would most definitely recommend this vehicle to anyone. Try one out for yourself

I have purchased over 5 vehicles at Metro Ford throughout the years and the experience has always been the same. These guys are there to help their customers as much as they possibly can. Always a pleasure from Rob to the Sales Reps. I highly recommend everyone to Metro Ford!

This vehicle runs and drives nice. It has plenty of interior room for my needs. The seats are more comfortable than the more expensive Edge. The elecrronic transmission takes some getting used to.

Daily helped me out today she was excellent I'd highly recommend if you stop by ask for dailyn. Mich appreciate for your time and business. Best. Alex.

Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.

Rayner is the best sales person, he make the process simple and smooth for me. Thanks HGreg and Rayner. If you need a car come to Hgreg.

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Very special thanks to Eric, Johnny and Augustin for the most pleasant experience I’ve ever had buying a car. They were both professional and personal. Enjoyed every minute.

Fast, convenient purchase experience! Thanks guys! I love my car, thanks for getting us approved for a loan, for helping us find the perfect car and being so kind! You guys are awesome!

Amy Crespo is the best ! she works diligently, so you can obtain a vehicle ! High recommend !!! ask for her when looking for a good deal from a reputable dealership !

Buying experience was overall effortless. The guys at ford took care of everything and provided excellent service. Eliecer was our appointed salesman, I wouldn?t have wanted it any other way.

Arturo Perez was the sales rep that took care of us. He was very courteous and very helpful. Thanks to him we have a new car. He went beyond being a sales rep , to a friend that went out of his way to accommodate us . I would recommend this dealership and more important recommend Arturo if you are looking to buy a new or used car.