Used 2020 Ford Escape for sale near Lewisville, TX

Very well managed non pressure Lexus dealership that’s focused on my satisfaction first. We have been with the service department for 12 years and could not be more satisfied with experience and the loan cars!

Drove this 2021 escape hybrid got 40mpg and the seats were nice. The interior is not bad for the price its cheap but not fall apart cheap. On the outside it's just another white SUV the ride is a bit harsh and the 2.5 4 banger is a reiable engine. All is forgiven when the price is considered $24,000 ($21,000) after NJ EV rebate not bad for the money wireless Android Auto would have been nice though.

Well, my wife cant get over the fact that town eastford has had her car for 3 months and they just dont let us know updates,should I request them to buy it back and buy a different vehicle,let the public decide

I purchased a new 2020 Ford Escape Titanium 2.0 AWD in early 2021. Four years and 60,000 miles later, I have little to complain about. The Negatives: Like many newer vehicles, the reliabilty has kept me guessing. The car has had trips to the dealership at 2k miles for a check engine light and rough idle, and various coolant leaks at 30k, 45k, and now 60k. I may try to schedule next years coolant leak appointment at 75k, and hope nothing else goes wrong. I am nervous for reliabilty going forward outside of the warranty. Also, the car depreciated at a painful rate. The Positives: This thing moves! The 2.0 turbo has 250hp and plenty of torque, giving it a surprisingly sporty feel in a little SUV. With highway driving, I regularly get between 35-42mpg. I have also been impressed with its towing ability. It will regularly tow up to the maximum of 3,500 lbs, including a 12' enclosed trailer full of furniture. It handles towing like a champ, while getting 14-16mpg (better than some trucks empty). Other notable positives are the interior design and function, the Fordpass app, and the driving technology (HUD, Adaptive Cruise Control, and Early version of Blue Cruise). Overall, it's a great car for the value. Perfect for a small family or dog owner, looking for something economical and versatile. You may want to get on a first name basis with the local Ford service department and have a backup vehicle.

They were prompt,polite and professional. Every step of the process was good even enjoyable.

Was looking for a reliable car to last me a few years I love it so far! Such a beautiful car the speakers sound similar to a small bass box. They are cheap reliable and the best ford has to offer for a long term car

Michael, our sales guy was very patient and worked hard to make our deal happen. Service was very good!

I wanted a medium SUV with towing capacity. Something a step up from by Buick Encore, which I really liked. I really liked the newer redesign of the Escape, when I first saw the image online I didn't recognize it as a Ford Escape. I went for a test drive in a SEL and the Titanium, I was definitely not sold on the SEL coming from the Buick Encore with it's awesome interior leather seats and trim. It was just too far a step down. The SEL also didn't brake correctly on the test drive, possible it needed the brakes replaced. The Titanium drove much better on the test drive and since it was raining, I got a real feel for the vehicle. I found the interior lacking, again coming from the Buick. The leather seats were not in the same class. The door arm rest also. So looking past the leather, the tech was much better. The LED, the 5 drive screens for regular, eco, sport, rain, snow, change with the drive type which is great. The 360 pilot, adaptive cruise, self parking assist, and all the other tech was awesome. Plenty of comfort and room in the back with adjustable seating. Minor repairs on the speakers and the rear door rubber seal were need. Definitely a pain but nothing is perfect. At 250 hp and the 3,500 towing capacity for future use for a pop up trailer, I'm pretty content. An Outback would have set me back 7k more for the same specs. I owned a Impreza hatch which I loved but that was not without it's flaws (for all you Sub fanatics, yes flaws) So as a long road trip car, 5 hours, it was very comfortable and with the minor repairs that were needed I'm still happy with the Ford Escape. My next car? I mix it up. Not sure what it will be.

Very smooth, efficient, and courteous. Iliana was amazing!!! Will definitely be back in the future. Very professional & knowledgeable!

Everything from beginning to end was respectful, professional, and courteous!!! They even contacted us because we forgot our garage door opener and mailed it back!

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

My buying experience was seamless! My salesperson Dylan did an exceptional job of facilitating my purchase experience!

Great experience with Peter who actually brought my car home so I could drive the new car home. I've never seen that service before.

Usually, when you have a bad outcome, people bash the service provider, but not in this case. I wasn't able to get approved without a down payment for a car. But I would like to take out the time and Thank Marcus England from the upmost, for the outstanding customer service, he has been giving me for the past 2 weeks. If you ever need a car, with challenging credit, please contact CarMax Fort worth. Marcus and the fantastic Finance team tried very hard to get me approved. I didn't get a car but the Customer Service shows that CarMax out value in there employees. Thanks so much, I pray Gods Blessings at this place, and that y'all sale 75 cars this weekend. Y.Thompson

Interest rate did not correlate with credit rating. I had to insist on an additional review. I did purchase the car but had doubts that this was the very best deal possible.

Our sales person Samuel was accommodating, helpful, made sure we knew all of our options, and made the process so much easier. Sheryl in the back office where I signed all of the new owner paperwork and forms made it so much fun! Great staff. I came there to get a used car because my husband had such a great experience there last year getting his car.

Jimmy was wonderful and did everything he could to help us get into the car we wanted! 10/10 recommend seeing him for your next auto purchase

I bought a year old BMW. The price was better than I found at other dealerships. They were prepared to go as slow as I wanted and answer all my questions, but that's not what I wanted. I wanted fast! So after a quick test drive went in and signed the paperwork, while they washed it for me. They let me leave my old car there and drive my new car home. There was a headlight malfunction and they said it was completely covered under warranty. However, because it was a software issue, Carmax said I needed to take it to BMW, but that Carmax would cover any costs. They were true to their word!

Okay, this is an older facility without all the excesses that are in so many new dealerships. I believe that the lower overhead results in a lower price for the customer. My sales person, Lou Margetis, was outstanding in answering my questions, making sure that I got to look at and drive all the vehicles that I was interested. Working with Lou, and Timothy Goodman, the New Car Director, I got what I thought was an excellent price on a new Kona SEL Plus, much better than any other Hyundai dealership. Then, Timothy Goodman made sure that I was taking advantage of all the Hyundai specials, and another $1000 came off - wow, now I had a deal that I could not refuse. I bought the Kona and drove it home that evening. Then, a few days later, Katarina, their customer relations specialist followed up, and was very helpful in answering a few questions and was sincerely interested that everything went well. It was an awesome experience, and I highly recommend this dealership. Finally, I was also very impressed that this dealership was taking the Covid-19 issue very seriously and making sure everyone was safely taken care of.

I Dairy Burns had a excellent experience with sales consultant ILIANA DAVILA at Sam Pack Five Star in Carrollton

While car shopping is never a fun experience, working with Laura Diaz was great. She was personable, helpful, friendly, and never pushed me to do something I didn’t want to. She made helpful recommendations, worked with me to find a vehicle that would work for my budget, and even if I asked a question she didn’t immediately know the answer to, she made sure to find out the answer for me. Highly recommend working with Laura to find a vehicle that’s right for you!

The service advisor kept me in the loop and shared pictures of my vehicle in service. My questions were answered in a timely manner AND the vehicle was ready the same day. Could not ask for a better experience!

Good experience! Easy and quick deal made with Sedrick as our sales person. If you’re looking for a good salesman he’s the one.