A/C Warranty repair
November 6, 2018
Brought my 2015 Silverado 1500 in because the A/C compressor failed @ 35K miles. The service advisor was friendly, professional, and knowledgeable. She assured me that the repair was covered by the warranty, and was expeditious in handling the paperwork. I expected the truck to be down-llined for most of the day, and was pleasantly surprised when I received a phone call less than 4hrs.later, informing me that my truck was ready. Have since put over 200 miles on the truck with no problems or glitches. Having spent almost 40 yrs. in the automotive trades myself, I was very impressed with the knowledge, professionalism, and customer interaction of all the personnel I had contact with. Overall, my experience with Gettel Chevrolet was top quality, and I would certainly recommend them to others. The level of service I received form Gettel will definitely factor into my decision, when I am ready to purchase my next truck!!