My name is Andrew Atanasovski i went it for an oil change on my 2016 Fusion Titanium Doug at the front desk was very kind and helpful. I took my car in just before lunch time kind of knowing it will be a while before the guys can get it done, but i ended up getting my car an hour in a half before they said it will be done. All thanks to the ford crew. I cannot wait until i go back for future check ups! ?
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Carvana-Touchless Delivery To Your Home Review
Easy easy EASY way to buy a car!
by janders5511 from DealerRater.com
December 3, 2018
4.2 (4669 reviews)
My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder
Terrific experience across departments with great prices
by dog1eyeS from DealerRater.com
November 6, 2018
4.8 (947 reviews)
Met Paul Bowers when family was looking to get a 2014 Ford CMax and it was one of the smoothest experiences with a car salesman in the last 20 yrs. Absolutely no pressure, completely accessible and very patient when it took 90 days to finally decide - we must have done 5 separate test drives. And the price was lower that the XPlan pricing i could get through work, with no hoops to jump through - their no haggle pricing is similar to the better/best pricing you would see with Truecar. Came in for basic service and snow tires as the All Weather Michelins sucked in snow. Not only did their service guy (Tom, IIRC) beat the BJs price I was quoted, he took the extra time to see if Dunn and Mavis were cheaper and they were. I ended up saving an additional $40 because he went the extra steps. My third great experience was with Bryan Zemaitis in finance. I was about to make a decision on getting the extended warranty and was about to pull the trigger on internet Ford dealer quote, which didn't include taxes. I called Van Bortel as a courtesy from my prior positive experiences and Brian not only got right back to me, he beat the internet pricing by 10%+, including NY State taxes. At every Van Bortel department I've interacted with, I've been very pleased. They seem to me like the Wegmans of car dealers, where their employees go the extra mile and still provide great prices.
As Always, I was able to get an appointment for my car to be serviced very quickly.
Andy and Tammy are always pleasant, helpful and efficient. The work was done while I waited this time and I was surprised at how quickly it was done. It was nice having coffee, TV and Wi-fi available in the waiting area also!
All in all....another good experience.
I wasn't sure how things were going to go walking into ALM South but I was optimistic. This location has a huge selection and I was pleased with the choices. I worked with Berthel and he did a great job making me feel at ease. The process took the shortest amount of time ever. Working with Sabrine in Finance was such a pleasure. Jawon was awesome.
This is my third and my wife???s second Mazda leased/financed through Tasca. Bayo Dina is the best car salesman with whom I have ever had the pleasure of working. He is patient and does not push the sale. The first time I purchased a Mazda from Tasca, the CX-5 was the first car in its class that I test drove. Bayo allowed me to just walk out when I explained to him that I wanted to do my homework by test driving many vehicles, but he added, ???You???ll be back for this car.??? He was right, and I just leased my third Mazda, a 2018 Mazda CX-9. His honesty is by far his greatest strength (which is not common of car salesmen). When I was browsing for a CX-9 back in July, Bayo looked into my current lease and explained that due to the negative equity in the current vehicle, it wouldn???t make sense to drive one car while paying for two. Most salesmen wouldn???t have explained that and would have just wrapped that negative equity into a new lease payment. My kids love him so much they often want to go visit him when they have a day off from school. He makes you feel like part of the Tasca family. Shop at Tasca, and ask for Bayo. The finance department does everything in their power to get you the best payment possible, and Bernie is an amazing sales manager, willing to work with you on your wants/needs.
Eric, thanks for the email. I was somewhat concerned with the Lincoln Continental service promised to me when I bought the car. Only because I had 3 Jaguar XJs as well as an XKR so I have been spoiled by top notch service for the past 12 years. This was my first experience with service and I can say that it was 100% perfect. The pick up and delivery was on time and perfect. By the way this car is amazing. I'm a bit of a car nut and I ordered it with everything except the back seat package. It listed out at about $70,500, almost $30,000 less than my last XJ and I like it better. It's a joy to drive and I can't wait to get in it every day.!!!!!!!??😊.
Had and issue with my stereo. Made an appointment and took it in to have it looked at. My service rep was Justin Reed. He was very great right from the start. I purchased a Ford Fiesta hatchback from Peoria Ford and my last visit was not so pleasant, so I was a bit nervous about how it would go. Needless to say I was very pleasantly surprised. Justin took good care of me and made sure I knew what was going on the entire time. The waiting facilities were also good. The only criticism I have about that is they should sync their big screens so there isn't multiple audio signals. Too much to try and listen to. Luckily I brought my iPad and they have free wifi. Very pleasant experience all around mostly thanks to Justin. Thanx guys.
Gridley Ford is farther away than others but your employees are always helpful, friendly and I trust the service department to do honest work. .Everyone is courteous and makes the wait usually speed by...I do wish I were in a position to buy a new truck...can't imagine looking elsewhere. I hope the foal at LAV finally arrived safely;the mare's labor had started while we were there with an alpaca's emergency...hoping yours had a happy outcome.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana-Touchless Delivery To Your Home Review
Easy easy EASY way to buy a car!
by janders5511 from DealerRater.com
December 3, 2018
4.2 (4667 reviews)
My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder
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