A long-time, & still satisfied, customer!
November 6, 2018
My family and I are long-time customers of Johnson Chevrolet. From my first car when I was 16, every car I've owned (and I'm now 34) has been purchased at the dealership. I have interacted with most all of the staff there over the last 18 years. Not only are they professional, but also very welcoming and helpful without the pushy sales gimmicks. You tell them what you want, they get it for you! It's that easy! Today, I had an issue with my 2012 Chevy Cruze that would not allow me to drive it to the dealership for repair. My first contact with the dealership was at around 1030 this morning. Before 5 pm this evening, Nathan in the service department had gotten me in touch with roadside assistance, gotten the vehicle towed to the dealership, and has the repairs completed under my warranty and the car ready for pickup! During that 6.5 hours, he continually communicated with me regarding the status of my vehicle repair. I expected to be without a car for several days, which isn't something I was prepared for with two kids in sports, my husband working 7 hours away, and that being my only transportation. To say today went quickly and effortlessly with excellent customer service would be an understatement! I would highly recommend Johnson's for not only the purchase, but upkeep of your vehicles!! From tires, oil changes, detailing, carpet and seat shampooing, and new or used car purchases; go see John and his staff! You won't be disappointed!