Used 2020 Ford Escape for Sale in Randolph, NJ

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Personally did have a lot of difficulty finding a dealer who would be willing to work with my history. I'm talking bankruptcy,no co-signer, and hardly any money down... I mean seriously :-( Long story short, at this dealership. I actually got to drive away in one of my dream cars. The dealers here came me positive meanwhile I was thinking "this is never going to happen", but I am in my lexus. I am extremely happy. Definitely a "can't believe this is happen moment". Thank you Igor and Victor, i will recommend all my friends and family to you.

I recently leased a 2017 Jeep Cherokee and came to the dealership with a predicament. I had thought I was only 400 miles away from being over and had about 9 months left on my lease. Turns out that I only had 10,500 a year instead of the 12,000 I thought I had (thanks Dana Ford in Staten Island for screwing that up!). Even with all of that they were able to work out a fair deal and I left happy with my brand new car! My only qualm was that it took a very long time (was there 5 hours), but that happens with leasing a new car so not too upset about that. Overall I would highly recommend the dealership and it's staff at both Jeep and Ford.

I went to the dealership already knowing they had on their lot the hard-to-find combination of trim/options I was looking for in a Jeep Wrangler Unlimited. I had done a lot of research and already test drove a different trim of the car at another dealership so we were able to get down to brass tacks really quickly. The sales consultant (Jason) was pleasant to work with and there was nothing negative to report, other than one thing that you would probably experience negotiating at any other dealership for any other kind of car...including a 299.00 charge for window etching after already negotiating a price based on the sticker. In the end, after just a little push back on my part, the cost of window etching was crossed off the final invoice, so no complaints. I traded my 2012 Honda Ridgeline and got what I considered a very good price for it, with the initial value being 2,000.00 more than a previous dealer offered me. I went in on a Friday night for the first time and drove away with the car not much more than 12 hours later. I live too far away to ever use them for service, but I would certainly go back to deal with them on the sales side.

definitely I will recommend to it to all my friend's and co worker's.they are all amazing,and I loved the car that I'm driving now,came from bell ford.

For starters Olivia is an amazing people person and when you put her on the sales floor she makes magic happen with her kind, warm personality. Olivia has known about all my car issues over the years and I always said I wanted a pearl white fusion to be my princess car. When she told me she got a job at Maplecrest it was like music to my ears haha! I had a 2010 Subaru Forester that gave me way to many problems & Olivia said Kallen I will make the car of your dreams happen. Not only did she find me a beautiful 2016 pearl white fusion I wanted but that came with a luxury package and AWD!!! That definitely made my parents happy living in Jersey with our crazy bi-polar weather. The Maplecrest Ford of Mendham team was incredible with giving me good numbers and making sure everything ran smoothly as this was my first car purchase ever! Olivia and the team never made me feel pressured in any way & they were always more than kind to me and my family. I will FOREVER recommend Miss. Olivia DeMattio!!!!!!!!

1 review 9/25/2017 My experience with Charles Countryman at Maplecrest Ford couldn't have been any better. I contacted Charles with a very vague idea of what type of car i wanted. He listened to my needs and sent me what he thought would be a good fit. I fell in love with the second car he suggested. Because i live far from the dealership, Charles helped me over the phone through the loan application process. Once all of that was complete, i made the 2 hour drive to the dealership to pick up my car. Charles met me there, offering me and my sister snacks after our long drive! He made the signing process as quick and easy as it could possibly be and helped me set up insurance online. We were in and out in about a half hour. Who knew car buying could be so simple?! Charles is knowledge, thoughtful, and truly wants the best for his customers. I would recommend him to anyone looking for a reliable and affordable car!

Ive seen some negative reviews on this site. But most you can just tell were difficult customers. We are on our 5th (or 6th) car from DANA. 2017 FORD EDGE SPORT. For my wife. 4 of them from SHAUNNA. She is more like part of extended family. (As well as JUAN) I always know what i want, & want to pay for it. And always got it. Her follow-up is second to none. We LIKE goin to see her, she makes things go smooth. Ive NEVER seen any upset or angry people in the showroom. And all the friends that have dealt with her feel the same. And my Son loves her too!. We go were she goes!. So welcome, to the SHAUNNA BOREHAM FORUM.👍🚘

Everyone involved (Art, Jose & Justo) very professional and curtious. Art knew the car we wanted and between him and Jose negotiated a great price / finance option and Justo finalized everything with a excellent extended warranty. All in all the best car buying experience I???ve ever had, no nonsense, no haggling, no BS.

From start to finish the entire buying process was painless.Lou Rimblas was very professional, and made the entire process smooth and easy. I highly recommend Fullerton dealership. Thanks again . Giancarlo Di Iorio 2019 Ram Bighorn 1500

I don't know where to start. I bought my truck 2015 ecodiesel ram1500 at Fullerton dodge. I went to the service center for the first time last year to meet the service department and have my ecm and u connect updated. I asked a bunch of questions as the ecodiesel is a new motor for ram, and the service writers and technicians were on top of there game with the new motor. I just resently went for another update and a few other little issues. I talked to Mary about doing my own routine maintaince and was reassured It was ok and I had all the correct receipts to prove the maintaince. That was very reassuring knowing they approve of doing my own maintaince. When I picked up my truck today all of my issues were fixed and then some. I really can't say enough great things about Mary and the service center for all they do to keep a customer happy when he's already happy. I definitely recommend Fullerton service and Mary as an adviser.

I wanted to take a moment and say that I bought a car yesterday at Fullerton Jeep and once again was treated impeccably by Lou Rimblas. He was polite, knowledgeable and made me remember once again that Fullerton is the place to go for my car needs. Lou- thank you!

Had my 2013 Chrysler 300 serviced here. My Rep was Cathy who kept me posted on the progress of my car the entire time and had the word done as promised. Everyone I dealt with was friendly and courteous. Next time I need work done I will be going back to Fullerton!

My service advisor, Mary Groza, was very responsive to my concerns and addressed my service issues in a timely manner. I???ve taken several vehicles to Fullerton for maintenance/repairs over the years and Mary has always provided first rate customer service.

I was there for a oil change with the rebate package. It took a little long even though I had an appointment. The staff was very helpful and gave me the information on the work the car needed. Staff gets a TEN. Service just took a little long and the information tag telling me my next oil change was wrong. That's the little note on the windshield, he subtracted 3000 miles instead of adding. I still like the service and will be back.

Mary Groza (service rep at Fullerton) is outstanding! She knows her vehicles, explains service issues fully, and makes you feel very comfortable doing business at Fullerton. I take my vehicles there regularly and have always had an excellent experience!

very helpful, quick sign-in/out, comfortable waiting room. Service completed expeditiously, and vehicle wash was a surprisingly bonus. thanks.

The service is always quick and the service team is always polite and professional. I had a full checkup and oil change, and it took about an hour.

My family has been a loyal Ford customer for over 35 years and of all of the dealerships we have used to service our vehicles, Performance Ford is TOPS! Number 1 - Best ever "team" - from reception to service advisor, they have all made our experiences positively memorable. Thanks to Susie, Joe, Nick, Edward, Dave (sorry couldnt rememeber all of the names but they always remember mine) and all who consistently provide amazing service with a smile!

For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.