We were greeted right away and able to test drive right away! The 3 people (Mark, Kevin, and Brad) that helped along the process were all willing to answer my questions, very patient, and didn???t make me feel rushed or like I was just another sale for them... Over all my experience was great with them! :)
ZECK FORD'S WENT ABOVE AND BEYOND MY EXPECTATIONS!
by ZECKFORDS'NUMBER1FAN from DealerRater.com
November 6, 2018
4.9 (12243 reviews)
I HAD LOST ALL HOPE WHEN GM FAILED TO PROTECT ME WHEN MY LEMON WAS INCREDIBLY DANGEROUS, VAN CHEVY BROKE THE CAR EVEN MORE - AND FRAUDULENT ACTIVITY HAPPENEDON MY CREDIT SAME DAY VAN CHEVY FIRST TOOK MY CAR IN - 2 MONTHS I FINALLY GOT IT BACK AND IT WAS INCREDIBLY WORSE THAN THE FIRST TIME I DROPPED IT OFF - ZECK FORD STEPPED UP AND WENT ABOVE AND BEYOND TO HELP ME GET FINANCED, WHILE THE FRAUD IS BEING INVESTIGATED AND DAMAGED MY CREDIT, THEY GAVE ME THE PEACE OF MIND THAT MY SAFTEY IS INCREDIBLY IMPORTANT - WORKED LATER THAN THEY SHOULD HAVE, AND GOT ME A BRAND NEW 2017 FORD FOCUS, GAVE A BETTER DEAL ON TRADE IN THAN EVER IMAGINE, AND MADE SURE TO TRULEY SHOW THE COMPASION AS IF I WERE ONE OF THEIR FAMILY MEMEBERS, NOT PRESSURED, THE MOST FUN ENVIROMENT IMAGINABLE - & BEST OF ALL GOT ME AN INCREDIBLE INTEREST RATE - THEY DIDNT GIVE UP, AND THEIR DEFINILTY NOT DOING IT FOR THE COMMISION - THE TRUE COMPASSION SHOWS EVERY MOMENT YOU SPEND WITH THEM WHEN MAKING A HUGE COMMITMENT TO A NEW CAR, I ADVISE EVERYONE TO GO THERE TRULY THEY DO NOT DISAPOINT AND THEIR PRICES ARE LOWER THAN ANYWHERE ELSE, THE VEHICLES ARE BEYOND TOP NOTCH - SERVICED TO TOP NOTCH - AND I HAVENT STOPPED SMILING!!!!!! NOW I CAN DRIVE SAFELY, ESPECIALLY WHEN VAN CHEVY IN KANSAS CITY MISSOURI - MADE ME THINK EVERY DEALER IS CROOKED AND WHEN I HAD I HAD LOST ALL FAITH - THEY TRULY GAVE ME THE PEACE OF MIND WHEN DRIVING AGAIN, PLUS THEIR STAFF IS TRULY THE BEST EVER IVE ENCOUNTERED, MEANS SOMETHING WHEN YOU BUY THE CAR AND ARE HAVING TO MUCH FUN COVERSING WITH THE STAFF TO LEAVE, & BEST OF ALL THEY DIDNT GIVE UP ON MAKING SURE I WAS BEYOND 12357847382435864867% SATISFIED. IF YOU GO HERE I CAN ENSURE YOU WILL NOT BE DISAPOINTED AND BECOME A LIFE LONG CUSTOMER OR RATHER PART OF THE ZECH FORD FAMILY! I OWE A HUGE THANK YOU TO RYAN BANKS, FRAN WEIS & JEREMIAH BLAND --- YOU GUYS ROOOOCCKKKKK!!!! THANK YOU A MILLION TIMES OVER!!!!!!!!!!!!!!! #ZeckFord's#1FAN!!!!!!! - I COULD GO ON FOREVER ABOUT THIS DEALERSHIP - I NEVER MAKE REVIEWS EXCEPT FOR BAD SERVICE - IM SPREADING THE WORD OF MOUTH AND ON EVERY SINGLE REVIEW SITE - TO ENSURE THEY RECIEVE THE CREDIT THEY DESERVE - & SO THAT FUTURE CUSTOMERS MAKE THIS THEIR FIRST STOP - TRULY I RATE THIS PLACE AND THEIR INCREDIBLE STAFF 5894562544874245348678 STARS!!!!!!
Been having my 2015 Jetta Serviced by VW Lee's Summit since buying it about a year ago at another VW dealership. I have to say that Richard, Scott, Dale and the rest of Service Staff are Top Notch in professionalism and have exceeded my expectations.
Folks at heavy duty service are customer oriented, quite friendly and want to meet your needs. Have had RV chassis serviced here for over two years and have always been treated by the staff at heavy duty like they are glad to have the business. I drive 50 plus miles for service because of the folks here.
I bought an 06 f150 in October. Had a mechanical issue that I wasn't able to fix. Called them and they squeezed me in the same day. Even did it for way less than anyone else
White's Ford helped me secure a specific style truck I was looking for very quickly and made the transaction very easy. They even delivered it to me outside of the city. It was a very pleasant experience.
The staff and experience were both amazing. Everyone was very willing to work with us and help us get into a vehicle that suited our needs both cost-wise and preference-wise. We were very satisfied with the vehicle we purchased, and were also highly satisfied with service we received while at Shenandoah Ford. It really felt like everyone we encountered in our visit made it their mission to get us into the vehicle we wanted for the best deal they could give us. It made the process painless (esp. with an 8 month old baby). I would recommend Shenandoah Ford to anyone who is looking for a vehicle over any other place with which I have ever dealt. A+++!
Wanted a truck and they helped me get what I wanted with a great price. The staff was very helpful with no pressure to buy. Very appreciative to everybody who helped me get a really nice f-150 lariat.
As Always, I was able to get an appointment for my car to be serviced very quickly.
Andy and Tammy are always pleasant, helpful and efficient. The work was done while I waited this time and I was surprised at how quickly it was done. It was nice having coffee, TV and Wi-fi available in the waiting area also!
All in all....another good experience.
MR Robert Mack was a super kind salesman. He meet us in the parking lot with such pleasure as if we we're best friends. He went out of his was to make our buying experience a pleasure no hassle at all. we have went to many dealerships but MR Mack was by far the nicest of them all. he made sure we didn't need anything to eat or drink. we are so glad we came to Keith Hawthorne Ford. I would give MR Mack salesman of the year. He was the most honest salesman that i have ever done business with. We're so glad we made the drive which we live in Calhoun county ST Matthews SC. I would like to thank everyone at Keith Hawthorne Ford for making our purchase easy and hassle free.
I can't say enough about Kevin and the guys in the service department. I started coming to you when the dealer I bought my car at told me I would need to wait about 10 days to schedule and oil change appointment. Seriously??? 10 days to get an oil change done???
I don't like to go to the oil change places so when I remembered I trip to Echo Park car shopping with a friend. I went online and was able to get something scheduled that very day. What a difference that was to me. I decided I would never go back to that other dealership again. I have been fortunate with my car so oil changes are very important to me in order to keep my Honda in good shape and servicing me for years to come.
On this trip I had just returned from a 4200 mile road trip across country. My service light came on 1000 miles from home and I was in drastic need. I was able to quickly get one scheduled that fit my life schedule. Something came up between scheduling and having my appointment. I was in a hurry to get things done. They were very honest with me by telling me it would take at least 45 minutes to get done. They set the right expectation with me. That's important for a busy schedule. When I arrived they were ready to go and had me out in about 45 minutes as promised.. and even washed my car!
I work in Customer Service myself so setting the right expectation with your customers is important. The friendliness and great waiting area don't hurt either:) Thank you again Echo Park Service for another great experience.
Purchased a 2016 Ford Escape Titanium. I worked with Anthony in Sales. Called and spoke with him and setup an appt to meet with him the next day. He was extremely knowledgeable and so easy to work with. He answered all of my questions and made the whole process more enjoyable. All of the staff was friendly and very helpful. We didn't feel pressured into buying anything (vehicle, warranty, etc.) and no one was aggressive or pushy like the other dealerships we had been to. It was a great transaction right down to the financing. Found a great rate and at a fair price. Love my new car. You guys really are the "Best"!!!
I had an awesome experience working with Drum Hill Ford. Craig was a patient and engaging salesperson. Despite me coming back a number of times trying to come to a decision, Craig always greeted me with a smile and never pressured me to close. It was also impressive when Bernie (the owner) came out just to say hello.
I purchased my Fusion 2 years ago and the experience Great. The service department is great! My car was ready when they said it would be. The personnel were very courteous from sales, service and cashier. I would highly recommend Drum Hill Ford to anyone!
If you top notch service on your vehicle. Davis Cheverolet is the place for you. I trust bringing my Tahoe in for services. If it's a routine service I'll chill in the waiting area or walk the lot. Big jobs Davis offers either a lift or a free rental until your vehicle is completed. Justin is a true professional, he keeps me inform before, during and after services getting done on my Tahoe. I'm completely satisfied.
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