The Escape that wasn't
November 5, 2018
First off, let me just say that Mike Peters is quite the outstanding sales man. I started my journey looking for a vehicle that didn't exist at a different dealership. I was told that the Escape Platinum was just coming out and I REALLY wanted to find and test out the vehicle. Alas, when i got to Imperial Ford after visiting said other dealership, Mike Peters had to be the one to break the bad news to me about the vehicle. It was in fact not a Platinum trim, it was Titanium. Not only that, be he showed me that for model year 2017 that there will be sport trim. Imagine my disappointment to find out that I was led astray with a cuv that doesn't exist, but Mike made it better. He took the time to show me the catalog of Escapes and the different trim levels that are available, took the time to show me the details of wheels, exterior colors, interior leather and a whole lot of stuff that was beyond me. All I really wanted was heated seats, nav and 4WD. During a test drive, he explained the ins and outs of the vehicle, showed me the park assist (kinda scary having a car park itself for you), how to use the 4WD and many other functions. As a whole, Mike was very laid back, easy to work with, low pressure and all around a great person. While I didn't purchase the car that day, I will be sure to come back and buy from him in the future.