Used 2023 Ford Escape Active for sale near Merrionette Park, IL

Great customer service. I have been coming here since 1995 for service. I have bought all my cars from this dealership. The employees are like family.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Great experience salesman was awesome. Took only two hours from the time we got there till the time we were driving off the lot bought a really nice car for a low amount of money.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Absolutely terrific service & experience buying a great car highly recommend. Entire staff was smart & friendly

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

I worked with Izzy and he was great. Very knowledgeable and made the experience easy. The Sales Manager, Anes was also a big help in getting my wife and I taken care of. Eric in finance made it as painless as finance can make things.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Good experience and George was enthusiastic, helpful, and was a great guy to discuss the benefits of the car I was purchasing.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

I had a really good experience purchasing my son a pre-owned vehicle. Great customer service and they responded and followed up immediately

Excellent experience purchasing my new Ford Bronco from Westfield Ford. Jay R. My sales consultant was very friendly and informative and definitely went the extra distance to make sure we were pleased when th our experience.

Jose Gonzalez is a great guy. He has experience in finance and helped me to get a good deal.

I purchased an Explorer from Joe Alessi. What is often a drawn out predicable process this was not. Joe is a down to earth guy that I would refer to anyone looking to purchase a vehicle. Joe in finance breezed through the paperwork and did not pressure to buy any warranties. Overall a good auto dealer experience.

Service at Kia Willowbrook has been great with Luis overseeing our vehicles. We were at another dealership and had difficulty getting warranty work done correctly. We brought the vehicle to Luis in Willowbrook and he not only completed the job, but went the extra mile to research solutions and manage the process from start to end.

Service, facility and staff were great. I highly recommend this location. I will be returning.

OVER 600 CARS IN STOCK! Ask for GEORGE for best customer service... GREAT PRICES AROUND!

Everything was wonderful from the time my wife and I entered the dealer. Clean dealership, great service and super friendly staff. Would highly recommend this dealer.

Best dealership I've ever done business with! This is my second time working with Joe Alessi who got me a fair deal again, was courteous, knowledgeable and always respectful of my time. Everything went smoothly.

In spite of my mobility, Sales-Chester, did outstanding job. Attention to detail, helping to setup Test drive of The Ford Edge, & working as an overall quarterback to keep everything moving. A great experience!!

The Very Best experience EVER purchasing a car. My sales representative is the best. He was professional, kind, honest, patient and the list goes on! 10,000 stars would not be enough to award him!

Steve was super kind, patient and overall great. We purchased a car for my son and had endless questions and concerns. He was wonderful and I highly recommend. I’m not the easiest to please so this review means a lot!!

I had an issue with my A.C,had earlier taken it to some mechanic but they couldn't fix it so I thought of taking it to Metro Ford.They were able to detect the problem after some diagnosis and the problem was eventually fixed.These guys have good customer service and their waiting area is really nice.

Kenad and Drudar were wonderful to work with. They went out of their way to meet our needs. Keep up the good work.

The service department has always been quick, especially when I use their Quick Lane service. They told me recently too that they now have a mobile unit that goes to your house or work and they can also pick up your vehicle, so I might try that next time so I don't have to take time off of work to get it fixed.