Used 2023 Ford Escape Active for sale near South Monroe, MI

I recently purchased a certified pre-owned car from Briarwood. The overall experience was great. Emily was super easy to work with and they went a bit out of their way to make sure I was able to get there after work, go through the process and be on my way in no time. Friendly team here...would recommend.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Arron Woodward was my salesman and he was great, would recommend buying a car from him

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Thomas let me know what he did to the car. I used the pick up service with a nice service

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

The process was easy to purchase a certified used car with Southgate. I was a bit disappointed picking up the vehicle once I purchased it, and it was not cleaned to my expectation (after speaking with the salesperson who said it would be). Overall, I am happy with my purchase and the dealership was patient, not pushy, and helpful.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Be sure to check over every inch of the vehicle's engine and body, and make sure ALL the gadgets work before signing any papers. Once the deal is done, Baumann is done with you. If you don't thoroughly examine the vehicle before signing papers, and drive off the lot, and have a problem, it is too bad, so sad for you as you will be on your own. I noticed a 1 3/4 inch X 1/4 wide spot on the edge of the hood that had bubbled up paint. Ask Tony could it be repaired because we had just purchased van. He stated The State of Ohio does not hold dealer responsible after sale is complete. The estimate to fix is $200 for me to pay. I, myself, wondered if they could fix it out of the good will of their heart, but maybe there are state rules on giving out good will, and making the customer happy. Tony did take the time and look at my volume problem on Bluetooth, and fixed that for me. I worked with Michael on the sale and Curtis on the financial end. Both were very cordial. Was very disappointed that van was so dirty, few stains in carpet, and the back gate was packed with dead Mayflies. My Husband cleaned and washed the van, and now it looks like new.

Jennifer did a great job, our son is very happy with his new car this was exactly what we were looking for thank you Jennifer

Picked up my new Ford Outer Banks Sports Bronco a little over a week ago and I just love it ! This was the first time in over 50 years of buying a car that I had to order a car and wait almost 3 months for it, but it was so worth the wait ! My salesman, Jim Flynn, made the process so easy, from ordering the car, to the day of delivery. Thrilled with the color I picked out (Area 51) and so glad I went with the black top -- it really makes a difference in the way the car looks. Could not be happier with my purchase.

Salesman was very helpful and I appreciate all the help, getting the exact vehicle that I wanted!

Ryan was very helpful in finding the right car for us. He listened to us and what type of vehicle we were looking for. It was a pleasure working with him.

Got back with me right away answered all questions and did not make up any excuses and really showed interest in helping me find what I wanted

The sales team was great to work with and the finance dept was very efficient as I had 3 children with me at the time of purchase. I would definitely recommend Friendly Ford for your next purchase.

Don Daniel made my purchase fast & easy. I purchased my vehicle because they no longer make the Edge & it has been a great car! Would it from Southgate Ford again!

Most dealers are a pain to deal with when turning in a lease to release, my sales guy Mark Clish makes it pain free at Southgate ford! From ordering my new truck to delivery it was a seamless process! Highly recommend

Are sale man was very nice and he went over with us and explained every thing about the car that I purchased.

Saw used car on internet, stopped in to check it out. Kevin let me look over the car before approaching me. He was helpful answering my questions, explaining features. At NO time did I feel pressured to make a deal. We negotiated what I feel was a VERY FAIR PRICE. Car was handed over freshly washed and with ample gas to get me home. Well worth the hour and 15 minute drive. Kevin is a very fair, NO PRESSURE, friendly person to deal with. I would send anyone shopping for a vehicle to him. Nice waiting area, clean facilities, and free coffee too!

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

The Sales team at Atchinson Ford are great! They process was quick and easy. The staff is also very friendly. I would recommend Atchinson to anyone looking for a new or used vehicle.

Very quick and easy sales process. Was not upsold, just went in and paid the price as advertised. Good process.

I have been really happy with Brondes Ford & T J Bernhard. T.J explained everything completely, if I had any questions he took his time explaining it to me. I will definitely use Brondes Ford, Toledo, again

Above and Beyond for my business !!! John was my sales rep and took care of my scheduling demands and got my trade and price for my Bronco where I was hoping to be !!! I would buy from him again !!! Thank You !!!