Used 2023 Ford Escape ST-Line for sale near Morton Grove, IL

Service, facility and staff were great. I highly recommend this location. I will be returning.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Excellent experience from the purchasing process with Robert to the wonderful folks in the service area. Excellent all around.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

We had a great experience buying a used car from Elmhurst Toyota. They had a very good selection of cars and Aleks was fantastic to work with.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

I had an issue with my A.C,had earlier taken it to some mechanic but they couldn't fix it so I thought of taking it to Metro Ford.They were able to detect the problem after some diagnosis and the problem was eventually fixed.These guys have good customer service and their waiting area is really nice.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Amazing dealership!! Their team is amazing and always do everything to make sure we are happy with our experience if you need a nice reliable vehicle with little to mileage go and let Sam take care of you!

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

On every visit in the past I was treated with courtesy and respect. Always service was done efficiently and to my satisfaction.

Had a recall notice on my sun roof. Packey Webb Service order the parts and scheduled the repairs. Repairs completed within 2 hours when they were suppose to take 4.My only criticism is they need to communicate better. They should be proactive in providing updates to the customer.

I appreciate it and the well versed info, I would like to get further information on purchasing

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

I had a really good experience purchasing my son a pre-owned vehicle. Great customer service and they responded and followed up immediately

I purchased an Explorer from Joe Alessi. What is often a drawn out predicable process this was not. Joe is a down to earth guy that I would refer to anyone looking to purchase a vehicle. Joe in finance breezed through the paperwork and did not pressure to buy any warranties. Overall a good auto dealer experience.

Best dealership I've ever done business with! This is my second time working with Joe Alessi who got me a fair deal again, was courteous, knowledgeable and always respectful of my time. Everything went smoothly.

My son and I visited the dealership looking to purchase his first car. From the greeting of the Sales Team to Finance, it was a great buying experience. A special thank you to Xavier Crump (Salesperson) and Dean (Finance), who made the deal happen. You don't find many people who actually care about you as a person and not looking just to make the "sale". My son is pleased with the purchase of his 2017 Malibu. We are appreciative of your dealership.

Absolutely terrific service & experience buying a great car highly recommend. Entire staff was smart & friendly

We bought a used car for my 19 year old daughter. Andy was very forthcoming with information, fair with the price and transparent with the costs. I would recommend Andy and his team.

Thanks Bill and Jose for getting my car back together. I really appreciate everything you guys did!

The overall experience was nice. The sales associate was nice. But when I got home and lifted the hood. I realized I immediately needed new filters, new oil. Top of the antifreeze the windshield wiper fluid was empty. Everything was good until then. Then I was just irritated and realized I was going to be paying a few hundred dollars to get everything up to par.

In spite of my mobility, Sales-Chester, did outstanding job. Attention to detail, helping to setup Test drive of The Ford Edge, & working as an overall quarterback to keep everything moving. A great experience!!

Steve was super kind, patient and overall great. We purchased a car for my son and had endless questions and concerns. He was wonderful and I highly recommend. I’m not the easiest to please so this review means a lot!!

Love the sales team very helpful and professional. They are great helping you with the right car and price that fit your need .