Used 2023 Ford Escape for sale near Heritage Creek, KY

traveling and had a radiator hose burst , got in to the ford dealership and asked for help , Jon at counter said he could not help but could schedule me in for the 11th I was there on the 8th that would mean I would have to stay till they got fixed, Chuck from the shop heard my problem and he lookes at the truck, he ordered part and had me out by 2pm Chuck was a life saver thanks to him I was able to get to the job and finish my work and would not have to make another trip Thank you Chuck

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Byerly is the best dealer you?ll find in the Louisville area. Absolutely the most honest salesmen I?ve ever met all the way from the top level manager to the salesman that sold me the car. David Mills was my salesman. Ask for him when you go there?you won?t be disappointed.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Very friendly staff. Gavin is a great salesperson to work with on buying a vehicle. If you are needing a vehicle make sure you stop here and check out this place!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Just got a new Chevy Silverado. Had a great experience in all aspects of buying my new ride. All levels of the team at Montgomery Chevy were professional and great to deal with. My sales agent was Jack Shelton and I highly recommend Jack if you’re shopping for a new vehicle. Jack was great from the jump made us feel comfortable shopping for our truck and answered / helped out. Thank you to Jack and Montgomery Chevy for the great experience gettting us a great truck.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

There was a leak in both sides of the box. They tried to repair it, but one side didn't seal. We purchased as is and knew the leak was there. We will repair it.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

He knows his job really well.and he's very kind and sweet. And very nice

Bought a 2025 Ford Escape ST line. It?s fun to drive, has plenty of pep, and looks great! The salesman at the dealership did a good job of making the purchase a seamless experience.

Bought a new eco boost mustang from James Collins ford today. I could not be more impress with my salesman Jason which went beyond his job to get me my deal. Thanks to management for working with him and I highly recommend this dealer.

Had a great experience at Bill Collins Ford. Had a deal in place before arriving and I decided to keep my trade in. They were very cool about it. They had to redo all the paper work, rerun the loan info and they stayed nice and friendly the whole time. Also as a car enthusiast, the showroom was AWESOME! GT500s , a Ford GT, Broncos, T-Birds, and of course more mustangs.

Amazing! Such a quick and easy car buying experience. They gave me what I wanted for my trade no back and forth normal car dealership crap. Financing was simple the numbers were right where we wanted them to be. We have bought our share of cars and this was the best experience we have ever had. Will definitely be repeat customers

I was looking at used trucks with my fiancee and Derek Weyl was extremely helpful, he was helpful and patient throughout the whole process. in the end, didnt find exactly what i wanted but i will definitely be back if they ever get what i want in their inventory

Great place to buy a car. Jim Meagher, is who I purchased the car from. He's honest and forthcoming. Everyone was friendly and helpful, it was a good experience

Jared was very very much a pro, No games at all. I will refer him to all my Family and Friends when they are looking to buy. Thanks again Jared!!! See you soon. Carl

Great experience ! I worked with Bradley Wallace and Mayur Reddyreddy on purchase on my long awaited 2022 Bronco w/Sasquatch Package. The vehicle was better than even expected and both Bradley and Mayur were great to work with; very professional and felt like they put my needs first… I’d definitely recommend James Collins Ford to anyone in the market for new or clean used vehicle.

Our salesman Alex was excellent. We are disappointed only that Bachman is not part of Costco’s buying program which would have reduced costs for us.

I always have a great experience at James Collins ford. Ryan took great care of me and I was in and out of the dealership after having my regular maintenance and tire rotation on my car in less than an hour. Thank you, that is why I keep coming back.

Everyone there, especially Chad and Todd, were super-nice and helpful. They made the application process painless and I got delivery way quicker than I imagined. I am in love with my new Bronco Sport and recommend them highly.

This was our first experience with James Collins Downtown Ford. Ryan & his team are great people. They took care of us immediately with our scheduled appt. We appreciate their honesty & professionalism. Thank you for everything!

It all went very smooth. Of course paperwork always takes too long. But I was very satisfied with my experience.

Excellent salesperson who found choices for me that included everything that I wanted. Also, good explanation was provided about new features of my car. This service will help me choose to return to the Bill Collins dealership.