Used 2023 Ford Escape for sale near Justin, TX

Was disappointed in warranty coverages not coincident with each other. It was explained well by Zack in Finance. The "Buy only what you (apparently) need " slogan used in advertising and financing sound good but it is a trap. In reality its serves no one in the long run. At the end of a car ownership (owner being ready to replace) the dealership and owner are called to evaluate, reconcile, and gain agreement on next steps. And then the new owner must deal with the rating of the vehicle based on its upkeep and condition. The better warranties vehicle will by data be the better upkept. SO THEN Ford's base warranty-offer covering powertrain, extended and GAP considerations should perfectly align and terminate at the same mileage and years. AND THEN Ford's opening warranty proposal should be well determined based on driver usage, and the data that Ford knows well presented about repair. For example. In my case (purchasing a pre certified vehicle with 28K miles), the powertrain warranty was 6 years 100k miles and the extended "wrap" warranty sold was 6 years and 75K miles. NOT coincident. AND It appears that the car driver usage was not considered or weighted. I believe both Ford and This owner share in that mistake. That said, Ford is the specialist, not the owner. And I believe that most all owners with a well-presented warranty plan will be willing to pay the $20-30 increase between the 6-75 and 6-100 (or 120) warranty offer. The presentation calculation would show the reasonable "to be owner" why the additional investment would be sound thinking for every financial consideration excepting the day of the sale. Ford is a (the) premier car company Ford is the specialist about its warranties and servicing its vehicles. The customer is not the specialist and can only speak of vehicle driving usage. Rather than move vehicles off the lot, Ford must move more people's thinking about warranty service (and perhaps about math HA) The math of usage and service events costs is an easy sell) I WOULD BE WILLING TO BUY A "SPECIAL" HIGH MILEAGE WARRANTY OFFER, REQUIRING MY GETTING POWER TRAIN, THOSE ITEMS IN THE EXTENDED WARRANTY AS WELL AS FLUIDS CHANGE DONE AT A FORD DEALERSHIP. THIS IN ORDER TO PRESENT A PRE CERTIFIED VEHICLE WHEN READY TO TRADE IN.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

On time and courteous. Made transaction easy and pain free. Very courteous and very professional

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Okay, this is an older facility without all the excesses that are in so many new dealerships. I believe that the lower overhead results in a lower price for the customer. My sales person, Lou Margetis, was outstanding in answering my questions, making sure that I got to look at and drive all the vehicles that I was interested. Working with Lou, and Timothy Goodman, the New Car Director, I got what I thought was an excellent price on a new Kona SEL Plus, much better than any other Hyundai dealership. Then, Timothy Goodman made sure that I was taking advantage of all the Hyundai specials, and another $1000 came off - wow, now I had a deal that I could not refuse. I bought the Kona and drove it home that evening. Then, a few days later, Katarina, their customer relations specialist followed up, and was very helpful in answering a few questions and was sincerely interested that everything went well. It was an awesome experience, and I highly recommend this dealership. Finally, I was also very impressed that this dealership was taking the Covid-19 issue very seriously and making sure everyone was safely taken care of.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Thank you very much. They were supportive and respectful. My salesperson, a wonderful young man named Eduardo, helped me through the process of buying my first car very well.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Herbert is the man gave me awesome great customer service very nice young man five star service. Come to autonation USA Denton and Mr. Herbert

Even in these trying times they made the whole experience easy and painless. From our sales agent Trent to the financial guru Brian, everyone was friendly and helpful. They are 96 miles from us and I would not hesitate to make the trip again if they have something I want. We'll worth the trip.

Very smooth, efficient, and courteous. Iliana was amazing!!! Will definitely be back in the future. Very professional & knowledgeable!

I'd argue my experience here was more like a 3.5 than a four, but it wasn't too bad. Of course there was the typical salesman crap you'd expect, even if you're just in the looking phase. But overall the dealership was clean and well kept, and other times I've been to this dealership for service they have been professional. But I have not bought from them. Even though my one experience looking at cars here was average, all things considered I'd say this is a good place.

Our experience was refreshing. Mr Moody listened to our needs & wants and did a great job getting us into the right car. We are very pleased and greatful.

I had a great experience! I definitely will recommend Texas Nissan of Grapevine. My Sales Person Clinton was awesome!!

Absolutely great car buying experience, I will send everyone I know. I will continue buying cars from this dealership as they are the real hassle free dealership! I am amazed how friendly we were treated! 100% recommend purchasing here. Honest friendly folks helping people buy their extremely clean used cars

The salesperson Norman was great to work with. The dealership had the vehicles that I needed. Easy to get in and out with little wasted time. Highly recommend Norman and Hiley GMC

Vanessa and one of the managers ( can't recall his name) were extremely helpful. There was some confusion about the scheduled maintenance and what was covered and what wasn't. I explained to Vanessa and the manager what had been communicated to me by Graff Chevy & Brandon at Classic...they reviewed everything and completed the service based on what was communicated to me and sorted out the other communication internally. Additionally the service was completed in half the time I expected. Previously, I had a challenging experience with the body shop so Classic was not my first choice for this work, but I decided to give you a other try and it worked out far better. I'm pleased with this service and thanks again to Vanessa and the service manager she engaged to assist.

I Dairy Burns had a excellent experience with sales consultant ILIANA DAVILA at Sam Pack Five Star in Carrollton

Isaac Marquez was my salesman. This young man was very attentive to my wants in a new car. He found the perfect vehicle for me. I met several of his team members and they were all wonderful. I will recommend this dealership and Isaac to all my family and friends. Thank you, Grubbs Infiniti.