Used 2023 Ford Escape for sale near Monterey Park, CA

I had a great experience. Jose Rojas did a great job. There it was a question that he didn't have the answer, he immediately went to ask. All you guys did great. Sales, and financing. Thank you very much

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Didn’t end up needing them but they were very proactive in answering my call and questions. Good follow up work.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Valerie is very professional and knowledgable on vehicles we asked her about. She’s easy to approach and always have a smile on her face.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

The listing indicated the vehicle had been in an accident. I emailed the dealer asking for the details. I received a reply that did not address the accident. I renewed my request. I received another reply from a different agent that did not address the accident. I renewed my request again and this agent promptly sent me the Carfax. He was very responsive and while after looking at the Carfax I decided to pass, I asked him to keep an eye out for the vehicle I am looking for.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

I'm in the process of buying with this Hertz location. Paul has been a great help and he's promptly answered all of my questions either via email, text, or phone call. The car I am looking at was not processed yet, when I first spotted it on their lot. I have been kept in the loop the entire time. I look forward to the next step and checking back to say I made the purchase!

Best place to buy a car no hassle they got me financed at a great rate and didn't play any games with me. I highly recommend this place

David Dew is absolutely the BEST! He has made every experience smooth, and there unfortunately have been too many.

I worked with salesman Travis and he walked me through the whole process with no pressure. He is definitely an expert on Raptors and let me know everything about it. I will definitely be enjoying my Raptor out of in Jurassic Park aka 405 fwy

Great customer service Alan was great and he knew what to answer on all our questions also Rudy is so helpfull when we need to take our car to service GREAT PEOPLE!!!!!!!!!!!!!!!!!!!!!!!

Great experience on my purchase had decided on a new vechile and appreciate what I got the price was a factor

They doing the best, Joe and Pierre , helping me a lot, perfect choice, they have a great collection cars , the place is so clean , the cars so clean too,

I wrote an earlier experience and I gave it a 1 point. Well the manager call and it changed everything. I tried removing my comment but it will not let me for some reason so I wanted to do an update. August 9, 2024 By Carlos from Pomona, CA Ford Chino Hills: I wanted to express my gratitude for your recent assistance in addressing the issues I encountered at Chino Hills Ford. Initially, my experience did not meet my expectations, but your proactive approach and dedication to resolving the situation made a significant difference. When you reached out and took the time to understand my concerns, it was clear that customer satisfaction is a top priority for your team. Your prompt actions and thoughtful solutions turned my experience from a challenging one into a highly positive one. I truly appreciate the extra effort you made to ensure all my needs were met and that everything was handled to my satisfaction. The improvements made have greatly enhanced my overall impression of Chino Hills Ford, and I am now very pleased with both the service and the outcome. I commend you and your team for the professionalism and commitment to resolving the situation effectively. Thank you once again for your exceptional support. I look forward to continuing my relationship with Chino Hills Ford and will be sure to recommend your services to others.

Great personality and very helpful one of their car sales agent by the name of Nicholas from CMD montclair branch assisted me all through the night until closing time in obtaining my Mercedes Benz GLC 300, he just showed his dedication and compassion for the customer happiness,,,much appreciated,,,thanks again👏👏👏👍

I’m completely satisfied with the amazing customer service I received when purchasing my new Toyota GR86. My salesperson, Ernesto, went above and beyond to make it a painless purchase. Felix, in financing, made it quick and easy to fill out the paperwork for the loan and the sales manager, Richard Lopez, answered all of my questions after the purchase to insure my experience was great. Thanks to everyone on the team, Ernesto, Felix, Richard, and Herman. I’ve bought cars from Porsche, Audi, Ford, Nissan, and Hyundai, and this was by far the easiest, most stress free purchase, thanks to those guys! Will def come back in the future and recommend everyone to do so. Just ask for Ernesto!

So quick so easy. Best communication. No weird fees. Best experience. They filled up the gas for me before leaving. I called before and they sent me the out-the-door price. Straight to the point.