Used 2023 Ford Escape for sale near Saint Matthews, KY

Excellent service this Februaryat Carriage FORD, Clarksville, Indiana. All my issues were resolved. Betsy, Marty, Dean, and Fireball, as usual, were all helpful and kind. Bryan at the service desk went out of his way to be helpful, and the mechanic who worked on my car did an excellent job.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Amazing! Such a quick and easy car buying experience. They gave me what I wanted for my trade no back and forth normal car dealership crap. Financing was simple the numbers were right where we wanted them to be. We have bought our share of cars and this was the best experience we have ever had. Will definitely be repeat customers

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

This was our first experience with James Collins Downtown Ford. Ryan & his team are great people. They took care of us immediately with our scheduled appt. We appreciate their honesty & professionalism. Thank you for everything!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Jim O'Neil Ford is the only place to buy a vehicle! Second purchase this year and these people continued to amaze! Starting with Jim Meagher Jim is Great to have as a salesman that I can trust, is not pushy, and looks out for his customers! All through the process he is there to help from getting you the best deal to showing you all the features of your vehicle during delivery! He is supported by a wonderful group! Managers Garrett Gerth and Todd Beyl are approachable, down to earth, and do whatever it takes going above and beyond to find, secure and deliver on the vehicle you are wanting! Brian Meagher is very knowledgeable and works to get you the best appraisal on your trade in! Brandon Milby in Finance continued to exceed expectations finding you the best route to take with the different options to buy or lease, is clear with the terms! He also provides information about extended warranties and maintenance plans without being pushy! Sam and Ed cleaned this truck up on a pretty gloomy day and made my truck look the cleanest on the road! And lastly, someone behind the scenes who normally gets overlooked is Tracie Nifong. She is the one who sends out the registration information and does the title work. Bought the truck on Tuesday and had my packet in the mail on Friday! So freaky fast she might surpass Jimmy John's! In general, no matter what you are looking to buy or lease, give these great folks at Jim O'Neil and opportunity to impress you the way they have me on now multiple occasions! It is like a family there and I felt like I was welcomed in as part of it!

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.