Used 2023 Ford Escape for sale near Shackle Island, TN

No pressure. Found the specific model with options and color I wanted and had it shipped to their dealership. Gave me additional leather seating color options so I could customize my ride. Provided a loaner vehicle while the extra work was done.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

I just wanted to thank everyone at Greenway Kia, in Rivergate! They have a very large selection, comfortable atmosphere, and an excellent staff! You, definitely need to make your next auto purchase at Greenway!

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Very easy to purchase with cash no problems at all. Would recommend for an easy and good car purchase

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

I had a pleasant experience I was approved for the car I seen on the website and they delivered it to me so that just sealed the deal for me and the person that helped me was Chole

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Jacqueline has been my rock for service and my counselor for purchasing new cars. Three so far in the past year. Sales and service departments are top notch!

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Just bought my son his first car here. We looked at the big dealers and fancy showrooms. Now he realizes that you don't have to go that route and pay extra for a quality used car. I'm happy he was spoiled by how easy the buying process was.

Always Quick and very clean! I recommend this place to all my friends and family

Hit a pot hole bent rim Tanner in service sent out repaired..Got back next day My tire was ok.Riding smooth again Great Dealership!!

I had the oil changed in my automobile and the Service was completed. There was not a long waiting time. I was able to wait and did not need to leave my car.

It was a miracle. After searching for a month I nearly decided to wait until October when prices generally drop. After seeing great prices on exact vehicles that I was looking for, I decided to travel from Kentucky to Bates Ford in Tennessee. If I had known how fast things would go I would have taken my Title with me. Anyway I Filled out nearly all the paper, and returned the next day my title and drove away with my brand new F150!

Stopped by on my way to the airport to look at a used F150 Lightning Flash. Told them I take it. We shook hands and I came back when I got back into town and it took about 15 minutes maximum to sign the paperwork. And the price for the truck was thousands below anywhere else.

Purchased a 2018 Ford Explorer from Bates Ford in Lebanon, TN . Everything went well and the staff was polite and helpful, everything went smoothly and no hassles.Thank you!

I recently purchased a 2025 Ford Bronco from Bates Ford, and I can?t say enough about how great the experience was with Scott Dickens. Having worked in automotive sales myself, I usually walk into a dealership very direct, well-researched, and only when I?m ready to make a deal. Because of that, I hold pretty high expectations. From the very start, Scott exceeded them. Unlike another Ford dealership I visited in Clarksville, Scott greeted my wife and me warmly and genuinely. He immediately grabbed the keys for multiple Bronco trims and colors I was interested in, making sure we could take our time and see exactly what fit our needs. As someone who?s been in sales, I appreciated how he asked all the right questions?focused on ensuring we got what we truly wanted while still moving the process forward efficiently. We ultimately landed on a black Bronco that had just arrived on the lot and hadn?t even been PDI?d yet. Scott apologized that it wasn?t cleaned up yet, but that didn?t bother us at all?it showed how new the vehicle really was. In fact, Scott?s first impression was so strong that while he was grabbing the keys, my wife said, ?We?re buying from Scott today.? Scott kept the experience enjoyable, sharing stories and making us feel completely comfortable throughout the process. When it came time to work the numbers, both Scott and Joey, the manager, were open, transparent, and professional. No games, just honesty and respect. At the end of the day, it was the best dealership experience we?ve ever had. I?ll be recommending Scott and Bates Ford to everyone I know. The 30-minute drive from Nashville was absolutely worth it, and I wouldn?t hesitate to make the trip again.

I love my new Bronco Sport. It took 4 months to get here, but it was well worth the wait. Chris and Ryan were great in helping me to drive away in my brand new Bronco. I would definitely refer others to this location.

I talked with a gentleman named Johnny Perro he was awesome to deal with. I’d highly recommend this dealership. I llove my new car!! One very satisfied customer 🤗

The staff at Wyatt Johnson went above and beyond with helping me find my new car. JonMichael and Johnny were friendly, answered all my questions, and never once made me feel pressured to make a decision. They made sure I knew all of my options and were incredibly flexible in the chaos of finding my next vehicle. They really made a positive difference in this process and stood out compared to the other salesmen I encountered. I would definitely recommend them to anyone looking for a new vehicle.

What a fantastic car buying experience! This family owned business treated us like family ourselves. Do you want to skip the hassle of going to a dealership for a deal that they can’t actually make happen? Go to Miracle Ford where they pride themselves on honesty, customer service, and have a large selection of great vehicles to fit anyone’s need!

I had a recall on my Ford Escape and brought it to Gallatin Ford. After three weeks of calling and email Jessica with no response, I called and she was on vacation. Lauren O'Neal took over and had me bring my car in that day to be assessed. Parts were ordered. Parts came in sooner than expected and Lauren called me to bring my vehicle in for the repairs. Lauren communicated with me in a timely and professional manner. I never had to call and feel like I was being a pest. My vehicle was repaired perfectly. Lauren was friendly, knowledgeable, and so nice to work with. It's so nice to be treated well and know your vehicle is repaired properly. When I trade up, I will definitely use Gallatin Ford just because of the customer service experience. Thanks, Lauren! Keep up the good work!!