Used 2023 Ford Escape SUVs for sale near Burr Ridge, IL

I found the salesman and the manager to be very helpful. Also, they were very good at communicating and getting everything taken care of in a very orderly and timely fashion. This is a great place to do business they go out of their way to make sure they get what you want taken care of and provide you with what you need Great experience!

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

My experience was phenomenal from the ONE AND ONLY AMEN AND THE FINANCIAL MANAGER HIS NEPHEW great customer service they had provided us a lot of options and me and my wife walked out with 2 cars MOST DEFINITELY BUYING ANOTHER CAR FROM THESE SPECIFIC PEOPLE BECAUSE THEIR ARE BRUTALLY honest and they don?t play games when helping out the community we need more people like them and encourage ford to give them A HUGE APRAISE AND RECOGNITION

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Friendly, employee's service and timeliness. Employees recognized as previous buyer and having service there. Full explanation of service provided and answered any and all questions that I asked.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Matt, Azbel were top with great first impression, and even better lasting impression! Great Service also from Moshe, Jeremy, Tino, Tamu, and welcoming crew. I am happy with my beautiful and spotless new car and dealership is the same. Friendly and very knowledgeable crew! I send everyone there for a great car, caring and trustworthy staff who will help you select the vehicle that's right for you!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Best dealership I've ever done business with! This is my second time working with Joe Alessi who got me a fair deal again, was courteous, knowledgeable and always respectful of my time. Everything went smoothly.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

Had a recall notice on my sun roof. Packey Webb Service order the parts and scheduled the repairs. Repairs completed within 2 hours when they were suppose to take 4.My only criticism is they need to communicate better. They should be proactive in providing updates to the customer.

I had a positive experience with Al Piemonte Ford in Melrose Park. I just lost my father. My dad did business with them when he was alive, and recommended them. Eddie Rodriguez was the sales agent that took care of him. He remembered me, was compassionate, knowledgeable, helpful and expedited the transaction in a fair manner. Thank you.

I like Metro. They're veey helpful. The service area was clean and COVID clean w/sanitizers. I bought my car there also. It was quick and easy.

We had a great experience make a new truck purchase. I?d highly recommend getting your next vehicle at Packey Webb Ford. Ask for Eric. Tell him Mark sent you!

Very great! I worked with Billy in sales. Very fair and helpful, no gimmicks. I trades in old truck and bought a new F-150. Very fair on trade in and love my new truck! I highly recommend!!!

Brian did a fantastic job throughout the entire process. He was very knowledgeable about all the different features the vehicle and took the time to make sure we knew how to use them. Lisa in the finance department really knows her job and works with you every step of the process to get you in and out as quickly as possible.

Great people at Willowbrook Ford. They worked with us to be sure we were 100% satisfied … not 99% … 100%! They truly wanted us to be happy with our purchase.

Excellent service. I have no complaints. I always bring my car in for yearly service.

Waiting area could use updating and nicer coffee area while waiting. Most dealerships have nicer waiting areas? when you have to sit there for several hours it?s not pleasant

My experience pertains specifically to the Ford service department - not the actual car dealership. So this place is clearly under new management. After getting some ridiculous estimates from other mechanics and body shops, I decided to give this place a try…. I got outstanding service from Pat Gavin. He quickly got me estimates which confirmed my suspicions that the other mechanics were trying to gorge me into paying for a bunch of unnecessary repairs. Pat & team were able to fix several problems that had been lingering on my car for several months. I always postponed getting these things fixed because other mechanics wanted literally $5-10k for what seemed like small issues. I’m ecstatic to have finally found someone in this industry that conducts business with (1) integrity and (2) high standards in delivering quality! It’s such a relief to know where to go to get my car fixed without getting guided into a bunch of high priced and unnecessary work. I also got my car back cleaner than when I dropped it off!! Everything from the service to the price to the quality of the work exceeded my highest expectations. 1 month later my car is running as good as new. If only everything in the auto industry (particularly the service & repair industry) was run this way.

excellent car buying experience. The agent and I carefully went through all the details and needed transactions and all of my questions were answered for that day.

I bought and get my vehicle serviced here because I enjoy working with the people at that company. I have been working with them for years.

My sales rep, John Czech, went the extra mile! He listened to my questions and concerns and put me in the perfect car for me. John brought all his many years of experience to helping me with my purchase.