Used 2023 Ford Escape SUVs for sale near Evergreen Park, IL

I had a really good experience purchasing my son a pre-owned vehicle. Great customer service and they responded and followed up immediately

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Purchase service was fairly quick. Car is beautiful, everyone loves it! the entire staff was very friendly and welcoming during our visit. We would recommend this dealership.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Jose Gonzalez is a great guy. He has experience in finance and helped me to get a good deal.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

I purchased an Explorer from Joe Alessi. What is often a drawn out predicable process this was not. Joe is a down to earth guy that I would refer to anyone looking to purchase a vehicle. Joe in finance breezed through the paperwork and did not pressure to buy any warranties. Overall a good auto dealer experience.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Best dealership I've ever done business with! This is my second time working with Joe Alessi who got me a fair deal again, was courteous, knowledgeable and always respectful of my time. Everything went smoothly.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Had a recall notice on my sun roof. Packey Webb Service order the parts and scheduled the repairs. Repairs completed within 2 hours when they were suppose to take 4.My only criticism is they need to communicate better. They should be proactive in providing updates to the customer.

If you are looking to purchase a car, ask for Charles! Not only was he friendly and knowledgeable but has great customer service!! Very helpful!!

Amy was great. She answered all my questions with urgency and made sure that I was pleased with all the steps in the transaction.Amy was a straight shooter and valued my time. Much appreciated. YOU ROCK -The Rockstar Realtor Deborah Laudicina

I had an issue with my A.C,had earlier taken it to some mechanic but they couldn't fix it so I thought of taking it to Metro Ford.They were able to detect the problem after some diagnosis and the problem was eventually fixed.These guys have good customer service and their waiting area is really nice.

Love the sales team very helpful and professional. They are great helping you with the right car and price that fit your need .

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

In spite of my mobility, Sales-Chester, did outstanding job. Attention to detail, helping to setup Test drive of The Ford Edge, & working as an overall quarterback to keep everything moving. A great experience!!

Steve was super kind, patient and overall great. We purchased a car for my son and had endless questions and concerns. He was wonderful and I highly recommend. I’m not the easiest to please so this review means a lot!!

The Very Best experience EVER purchasing a car. My sales representative is the best. He was professional, kind, honest, patient and the list goes on! 10,000 stars would not be enough to award him!

Great customer service. I have been coming here since 1995 for service. I have bought all my cars from this dealership. The employees are like family.

Service, facility and staff were great. I highly recommend this location. I will be returning.

Excellent experience purchasing my new Ford Bronco from Westfield Ford. Jay R. My sales consultant was very friendly and informative and definitely went the extra distance to make sure we were pleased when th our experience.

Susan was awesome and helped me from start to finish. She was very courteous and attentive. I had the pleasure of speaking to several employees there and everyone treated me kind and with respect.