Used 2023 Ford Escape SUVs for sale near Franklin Park, IL

My experience was phenomenal from the ONE AND ONLY AMEN AND THE FINANCIAL MANAGER HIS NEPHEW great customer service they had provided us a lot of options and me and my wife walked out with 2 cars MOST DEFINITELY BUYING ANOTHER CAR FROM THESE SPECIFIC PEOPLE BECAUSE THEIR ARE BRUTALLY honest and they don?t play games when helping out the community we need more people like them and encourage ford to give them A HUGE APRAISE AND RECOGNITION

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Great and friendly service. Ri Pritchard the salesman was great and was able to get me into the car I wanted. I highly recommend this dealership.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

I found the salesman and the manager to be very helpful. Also, they were very good at communicating and getting everything taken care of in a very orderly and timely fashion. This is a great place to do business they go out of their way to make sure they get what you want taken care of and provide you with what you need Great experience!

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Brian did a fantastic job throughout the entire process. He was very knowledgeable about all the different features the vehicle and took the time to make sure we knew how to use them. Lisa in the finance department really knows her job and works with you every step of the process to get you in and out as quickly as possible.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Easy and pleasure to do business with Highland Park Ford / Lincoln . Whole process took about an hour . All documents filled easy and accurate. Second time buying car from them.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Steven Salidas made the process smooth and easy. He took the time to go over different cars and options. From finding a car to finalizing the purchase, McGrath make the best of my experience

Purchased a car this week at Willowbrook KIA with Simeon Talevski. 10/10, would recommend. I challenged Simeon to set a record for the fastest sale, and he certainly broke my record with me happily driving away with my new K4, in less than 2 hours! Shout out to Mike who convinced me to get the gap insurance. You were right, I’m sleeping better because I got it. Thanks guys!

Matt, Azbel were top with great first impression, and even better lasting impression! Great Service also from Moshe, Jeremy, Tino, Tamu, and welcoming crew. I am happy with my beautiful and spotless new car and dealership is the same. Friendly and very knowledgeable crew! I send everyone there for a great car, caring and trustworthy staff who will help you select the vehicle that's right for you!

From Nicole to RJ… A fantastic experience. They truly made me believe that the customer comes first. They did exactly what I asked them to do and with the utmost professionalism. The Finance manager was a true pro as well. Hats off to the entire team. Thank you for restoring my faith is customer service!

Best dealership I've ever done business with! This is my second time working with Joe Alessi who got me a fair deal again, was courteous, knowledgeable and always respectful of my time. Everything went smoothly.

Excellent Customer Service! All went above and beyond to ensure I was happy! I was very informed throughout my entire purchase! Great People at Victor Ford! Keep up the good work!!!

I recently purchased a 2025 Chevy Blazer and had an amazing experience working with Rheya. From the very beginning, the process was smooth, straightforward, and stress-free. Rheya really took the time to understand what I was looking for and worked closely with me to find the perfect Blazer that fit both my needs and budget. The level of professionalism, knowledge, and genuine care throughout the process made a big difference. What impressed me most was Rheya’s dedication to helping me get a deal that made sense—not just pushing a sale, but actually making sure I felt great about my decision. Thanks to Rheya, I’m now behind the wheel of a 2025 Chevy Blazer that I absolutely love. I highly recommend connecting with Rheya if you’re in the market for a new vehicle. Top-notch service all around

Great staff! They made the purchase simple. Our sales associate Crystal was great, took time to help us locate the right vehicle. I would recommend this dealership to family and friends.

Good service I wasn't there for hours. they worked around what my budget. got me what I was looking for. couldn't be any more satisfied with this dealership. Thanks thumbs up!

In spite of my mobility, Sales-Chester, did outstanding job. Attention to detail, helping to setup Test drive of The Ford Edge, & working as an overall quarterback to keep everything moving. A great experience!!

Roger was great and helped us find the perfect car! He is very knowledgeable and friendly. They had a great selection of cars for us.

While traveling from out if state,we had a vehicle breakdown. At that time/day, all repair shops were closed. So taking a gamble we dropped the car off at Napleton Ford of Oaklawn. The techs at Napleton jumped on our issue right away and worked hard to help a family stranded on the road. We were back up and running in just a few days. Thank you Napleton Ford!!

Steve was super kind, patient and overall great. We purchased a car for my son and had endless questions and concerns. He was wonderful and I highly recommend. I’m not the easiest to please so this review means a lot!!