Used 2023 Ford Escape SUVs for sale near Grosse Pointe, MI

Are sale man was very nice and he went over with us and explained every thing about the car that I purchased.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Lou Marchesi is my go to salesman. Always a professional. Works to make sure customer gets what they want from the lease plan. Always a pleasure to have Lou take care of our leases. The front desk is super friendly when we come in. Again, all in all a excellent experience with Avis Ford!

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

My insurance company recommended Jack Demmer Ford to have some body work done. They were great!!! Texted me regularly to keep updated and finished my car repairs on time. Car looks wonderful and they gave it a really good cleaning inside & out. I will definitely use them again!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Great place for service and sales ?. State of the art,very well organized business.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

My sales person Lila was patient, very knowledgeable and got right to work to help me get my car

Jason helped us from start to finish. He was confident, knowledgeable and supportive. He did all this with a great sense of humor and personality! My wife Rosie and myself could not be more pleased with our experience.

Great service! Jamie Koniarz did a fantastic job getting me into the car I wanted. Highly recommend!

Very quick and easy sales process. Was not upsold, just went in and paid the price as advertised. Good process.

Good communication and great customer service answers all questions that I had about the vehicle and how the process goes thanks a lot Tim Shea

Thank you Angelo for assisting us with finding the perfect match vehicle. We were looking for a New 2022 Explorer with the second row BENCH seats for the last few weeks. Angelo called us that one became available and 40 mins later we were on the lot looking at it and decided it was the perfect match. Angelo is the true "KING OF CARS"

The sales team is very informed and effective, though it’s service that sells a dealership. Quick Lane and dealership service representatives are friendly and keep the customer informed. Pickup as well as remote service is also great!

Doug: The Ultimate Professional From our first conversation, Doug demonstrated a level of professionalism, expertise, and genuine care that set him apart. He took the time to listen to my needs, guiding me through the various F-150 models and packages without ever making me feel rushed or pressured. His extensive knowledge of Ford trucks was impressive, and his passion for helping customers was evident in every interaction. Purchasing my new Ford F-150 from Doug at Dorian Ford was an exceptional experience from start to finish. If you’re in the market for a truck, look no further than this dealership and Doug’s outstanding service.

My recent experience with the Service team at Taylor Ford was outstanding! The level of communication, service and attention to detail I personally have not seen in my many years working with other dealer service departments. MY 2018 Ford Explorer was well taken care of and I appreciate the team. Specifically Kim, Todd, Charlene and Kelly. Thank you for everything.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

Excellent Sales person was very helpful and knowledgeable and patient with me. Answered all questions

I've gotta say, my car buying experience at Serra Ford for the Ford Ranger was freakin' amazing! The whole team there was top-notch, especially Rachel Kupke, my salesperson. She was on the ball, super attentive, and knew everything about the Ranger and Ford's other offerings. Rachel made sure I got exactly what I wanted and answered all my questions like a pro. Candy Serra, the sales manager, was also awesome. She personally made sure I was happy and really helped with the financing process. Candy really cared about making my experience top-notch. The rest of the Serra Ford crew was fantastic too. They were all friendly, knowledgeable, and made the whole process a breeze. I walked in and felt right at home. And let me tell ya, the Ford Ranger itself is one badass truck. The Serra Ford team knew their stuff and helped me find just the right one. They explained all the different options, safety features, and cool tech stuff. All in all, I can't recommend Serra Ford enough. If you're lookin' for a new Ford Ranger or any other vehicle, go check 'em out. You won't be disappointed. They'll hook you up with a great car buying experience and leave you with a huge grin on your face and an awesome new ride in your driveway!

The experience with Gorno Ford was great, they made the buying process for my F-250 Super duty very easy and streamlined! The only complaint is that they refused to fill my new truck full of fuel stating that they don?t do that anymore but since I?m spending well over $60,000 for a truck the least they could do is put gas in it for me!!!

I was able to pick out a vehicle in a timely matter. There were plenty of options, and I?m really happy with my decision !

Beyond impressed with the professionalism and knowledge of Fady and Antonio. I traveled from Tennessee just to order from this dealership because of these two employees. Not only did they take time to answer all my questions and share their own experience and knowledge of the Ford Bronco I was interested in, they did all this knowing I was just a curious out of state customer who more than likely would not be back. That first visit left such an impression that I did indeed come back! From the first visit just to see the Bronco in person, to placing my own Bronco order to completing the sale and pick up of my Bronco, these gentleman were top notch! If you want an exceptional car buying experience, I highly recommend Suburban Ford of Romeo, be sure to ask for Fady!