New and used 2025 Ford Escape Active for sale near Plainfield, IL

I am 70 years old and have bought or leased over 25 cars. This dealership is the best in appearance and customer service. The sales manager, Mo, made it go without the slightest hiccup. He processed the financing of my new car as if I had a credit score of over 775. When I raised a concern about the service contract, he took the time to offer a solution that took away any concerns I had. My salesman Jesus, was patient and took the time to find a vehicle that was just traded in that would be perfect for me. It was, and I did purchase it.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

It all started with Jessica answering the phone. She was awesome, answered all questions that I asked and was able to get me numbers from the sales manager. After that she set up an appointment so I could come in and test drive the car. I worked with Ken and Sharon while I was at the dealership. They were awesome. Got me the car he wanted for close to the price I wanted. Thank You!

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Easy check in, and not a long wait time. When service was complete the service person went over what was completed and checked and advised me of any concerns.

I had a positive experience with Al Piemonte Ford in Melrose Park. I just lost my father. My dad did business with them when he was alive, and recommended them. Eddie Rodriguez was the sales agent that took care of him. He remembered me, was compassionate, knowledgeable, helpful and expedited the transaction in a fair manner. Thank you.

I like Metro. They're veey helpful. The service area was clean and COVID clean w/sanitizers. I bought my car there also. It was quick and easy.

Very great! I worked with Billy in sales. Very fair and helpful, no gimmicks. I trades in old truck and bought a new F-150. Very fair on trade in and love my new truck! I highly recommend!!!

My experience pertains specifically to the Ford service department - not the actual car dealership. So this place is clearly under new management. After getting some ridiculous estimates from other mechanics and body shops, I decided to give this place a try…. I got outstanding service from Pat Gavin. He quickly got me estimates which confirmed my suspicions that the other mechanics were trying to gorge me into paying for a bunch of unnecessary repairs. Pat & team were able to fix several problems that had been lingering on my car for several months. I always postponed getting these things fixed because other mechanics wanted literally $5-10k for what seemed like small issues. I’m ecstatic to have finally found someone in this industry that conducts business with (1) integrity and (2) high standards in delivering quality! It’s such a relief to know where to go to get my car fixed without getting guided into a bunch of high priced and unnecessary work. I also got my car back cleaner than when I dropped it off!! Everything from the service to the price to the quality of the work exceeded my highest expectations. 1 month later my car is running as good as new. If only everything in the auto industry (particularly the service & repair industry) was run this way.

The dealership had many cars to review and choose from. Colors and options were available. The salesman knew his business and was pleasant in helping us choose a car.

Excellent experience purchasing my new Ford Bronco from Westfield Ford. Jay R. My sales consultant was very friendly and informative and definitely went the extra distance to make sure we were pleased when th our experience.

Great service, The dealer picked up my car and dropped it off after service.

I just bought a a Ford Escape. My salesperson Shayan Sheikh was very helpful and friendly. I would recommend to others looking for a good deal.

Brian did a fantastic job throughout the entire process. He was very knowledgeable about all the different features the vehicle and took the time to make sure we knew how to use them. Lisa in the finance department really knows her job and works with you every step of the process to get you in and out as quickly as possible.

From start to finish, my experience purchasing a vehicle here was nothing short of excellent. Eric, my sales rep, was professional, knowledgeable, and incredibly patient?he made sure I found the perfect vehicle without ever feeling pressured. He took the time to answer every question and walk me through the features until I was completely confident in my decision. Derrick, the finance manager, was equally impressive. He made the financing process smooth and transparent, clearly explaining all options and working hard to find the best deal possible. No surprises, no gimmicks?just honest and efficient service. And a special shoutout to Jason, the GM, who went above and beyond to ensure everything ran smoothly. You can tell he genuinely cares about the customer experience and runs a top-tier operation. This team truly made car buying enjoyable. I couldn?t be happier with my purchase, and I highly recommend them to anyone looking for a trustworthy, professional, and friendly dealership.

Great experience! Ali and Matt were amazing! Good , honest people to work with when purchasing a vehicle. They went above and beyond me we will buy from them again.

Excellent service. I have no complaints. I always bring my car in for yearly service.

This was the best car buying experience I have ever had. Bryan (sales manager) is awesome and very friendly! He made the process very smooth and did not haggle me through any part. Eddie (finance) was also notably very helpful and friendly. He showed me the warranty but did not give me a hard time or pressure me into anything other than I came for. He even helped me with a discount for what I originally came in for. Overall 10/10 facility, staff and experience!

We purchased a new Ford Explorer. Excellent price with no pressure. An all around pleasant experience.

I worked with Billy. He were great to work with. Everything went very smooth and was a great experience. I would buy another car from them again! Everyone at the dealership we talked to was great!

Did a fine job on my truck .A. A . A . as good as it gets Until next time we meet again. Iam sure something in the D. E. F. system will FAIL.....

Well, experience at dealership was good only wish I would have kept old truck. The 139 point inspection on truck I purchased was pencil whipped. Multiple issues my local dealer had to fix first 2 months owning it. 80% of them should have been found on inspection. I'm very happy for having Ford Advantage which covered almost 4K in repairs.