New and used 2025 Ford Escape ST-Line for sale near Carrollton, TX

AutoNation Frisco Tx Jerome Collins can sell trucks!! I thought I had a deal with another dealership, but on the way to sign the contract, they told me they had sold the truck to someone else, who was already driving it off the lot. They did offer me a gray one and told me to come check it out. On my way there, I had just passed your dealership, so I made a U-turn to see if I liked the gray one and to save myself a long drive. Jerome greeted me as soon as I walked up. He already knew the exact color truck I was looking for and even offered to go to another dealer to bring one back for me. At the same time, he showed me what you had on the lot, and I ended up finding one I liked even better! We went for a quick test drive, and Jerome answered all my questions about the truck—he even explained things I didn’t know about the model I chose. He was fast, professional, and really knows the inventory. The sales manager explained the numbers clearly, and Austin Pritchard closed the deal while going over all the financial details. It was great teamwork all around. I asked for three dealer add-ons, which were done promptly, and I was able to pick up my truck early. I’ll be back!!

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

They will try and make it right, kith drake went out on a limb to change the Triton warranty to the correct 1, 5 star still gets 5 stars

Hello 5Star Ford In Lewisville tx is great!! They greet you at the door with a smile!! Ready to help you!! Shout out to Tom and Ken yall number one!! I love my truck!! Y'all got busy and didn't stop until I was riding off in my new truck!! Thanks so very much!! I would send anyone y'all way!! Y'all are the best!! And thanks so very much I appreciate y'all!!!! 😊 what a clean peaceful place to shop at!!! If you need a car shop with them it's well worth every minute!! ✅

newest purchase 8/16/25 As I would have placed my chance of getting an approval on new car loan…. Westway Team, found a way when it seemed undo able! It was a lengthy process —- with the end result being a success, made it all worth the spending all afternoon and evening until closing time. Salesman Gary and Gilbert were phenomenal as they worked in tandem along with James M. In Finance—- were all a pleasure to have working on my behalf. I highly recommend, anyone seeking a vehicle and partial to the Ford products…. REACH OUT TO WESTWAY FORD THEY NOT ONLY SPEAK OF CUSTOMER SERVICE IS A PRIORITY THEY STRIVE FOR THEY NAIL IT! And deliver on it Thank you Westway Ford👍

Down to earth folks & straight shooters. At the end of the day, they all did me right & provided top-notch service. I’m beyond satisfied & will certainly come back to them for the purchase of my next Ford vehicle.

LaShaundra was an awesome sales rep, she made sure all our needs/wants were taken care. Couldn't be happier with her customer service. Sweet lady.

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

Great service, smooth process. I found the vehicle I wanted at a great price. Everyone was very friendly. I will certainly consider Grand Prairie for future purchases.

My buying experience was seamless! My salesperson Dylan did an exceptional job of facilitating my purchase experience!

Update, I was quickly contacted by the GM who promised to make good on the car by either getting rid of the smell or take the car back.

The staff at AutoNation Ford is professional. They take an interest in their clients at the dealership. They are very caring and take care of you personally and professionally.

Service manager was very attentive to my issues and everything was resolved. And I was provided with updates on a timely basis.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

This dealership provided a very pleasant experience and I’ll continue to recommend to friends and family.

I took my truck to Town East Ford and had a great experience. Dustin Bingham did an awesome job, getting me in and out and taking care of my truck.

The dealership was fantastic overall. I worked with Charles Van Horn. He was great, very accommodating and laid back. Lane in finance was very difficult to work with, however. A simple task ended up taking several weeks, his communication and service was extremely poor. That is the only reason the review isn't 5 stars. I will probably go back for my next vehicle because of how great everything else was though.

My wife's 2017 Edge Titanium needed service because the "wrench" light came on. Dropped it off and met with Odie Terry, our Service Advisor. Odie informed us that it will be a day or 2 before a tech could get to it because they are always so busy. Odie called me a couple of days later and said the battery wasn't getting enough volts to the sensors, creating numerous error codes. Replaced the battery and one code came back as a torque converter issue. Once we found out they would be keeping it awhile Odie arranged a rental car for us. Turns out the transmission needed a complete overhaul. Thank God for the 5 year/60k mile power train warranty, which covered everything! Took about a week but once we got it back it drove like a dream! Odie called me every 2 days to give me a progress report. He made what was a major inconvenience much more bearable. It's nice to know there's a dealership close to us we can totally trust to service our Edge and do everything right. Hats off to you Odie Terry, you are a true professional and an outstanding ambassador to the Ford Motor Company!

Was able to schedule when I wanted and all my services completed and vehicle washed in just 2 hours. I am a.loyal customer. I look to the blue oval as the authority because they built it and no one knows better how to service it.

Thanks to Nathan, Nick and Jack ( Manager) they have gone above and beyond to make this first time customer very happy. I appreciate the 5 star service. I love my new Bronco Sport Heritage Edition. I will definitely refer others to shop at Autonation Arlington, Texas.

Had mechanical issues couple months ago. Initially determined problem was not addressed but now can change opinion. Found so far all concern issues solved. Apologize for previous negative comments. Wonderful customer service and repairs.