New and used 2025 Ford Escape ST-Line for sale near St. Clair Shores, MI

Chris Carlock does it again with his excellent customer service! Can?t thank you enough!

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Not quite like my previous visits to Avis Ford. Main issue is that the whole process took way longer than past visits. Some of it was beyond the control of Avis Ford, some was just unforeseen until that moment. But it was a real test of my patience. My dealer as usual was great, the process not so much.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

The service department at Suburban Ford is always on their game. I know my car will be well taken care and quickly as possible

Well this was my first time ever really experiencing when it came to buying my first car really, and I would really recommend anyone in the area that I know to try see for themselves for how welcoming the experience was and how both understanding, and no bull corners everyone working there that I had experience both meeting and talked to. One of which whom goes by the name of Mark T. O'Bryant whom handled getting the amazing Bronco Sport that I wasn't as sure at first about getting but quickly grew on me the more I got behind the wheel, he made both understanding things about the car and the entire process from sales to how he handled himself to be both hugely refreshing and that it felt it made the whole process feel less nervous as the day rolled on. I would indeed recommend having someone as kind and professional such as him when looking for another car from the this dealership I would do it all over again there, no doubt about.

Went to dealership first thing in the morning looking for a new car, and drove out in my new F-150 later that afternoon. My salesman was Mark Clish and he was so helpful and knowledgeable, and he got it done in record time. Thanks again Mark, I love my truck!!!

Every staff member I encountered was friendly and knowledgeable. They have the best customer service! Numbers were transparent and I love my new vehicle!

Brent Dix, my salesperson was great! Efficient, friendly, was able to locate exact Explorer I wanted. Finance mgr was also very friendly and professional. This is my 3rd leased Explorer From Blackwell since 2015.

Service not friendly tried to get oil changed twice turn ed away without options I went to ferndale location great service

9/27/2024 was rear while stopped for traffic on US23 at about 70 mph the the rear bed was hit pushing it into back of cab, The drivers seat back broke putting me in the rear seat area, the drivers seat belt broke. Received damage to right leg - it was on the brake pedal. The truck was totaled out, have purchase a new one.

Arron Woodward was my salesman and he was great, would recommend buying a car from him

We have worked with Trevor Wortman for more than 10 years whenever we are ready for our next lease car. He is a tremendous representative of the dealership?extremely knowledgeable, patient, helpful, courteous and is very timely getting questions answered! We have recommended him to our friends.

My experience at Serra ford was fantastic, the dealers were friendly and polite they even offered cold bottles of water for my wife and I,surely i would tell all my friends and coworkers shop 4 a vehicle new or used at Serra ford of Rochester Hills.

Love Roy O’Brien Ford. We buy all of our cars here. Currently have a Mustang, an Edge, and a Bronco. Buying experience is great, service and body shop are top notch. They are very responsive to questions and straight forward with pros and cons of different solutions.

4th generation family business serving Greater Detroit with amazing service and selection. Everyone I know is happy after finding a vehicle with Roy O'Brien, and so am I! Have been a customer for 20 yrs.

Extremely happy everyone was professional polite very thoughtful trustworthy people ,my vehicles was everything I was told it was !!!!!!!😃From Alfonzo to financial person everyone had expedited my expectations!!!!!!!!!!

Great service personnel,very knowledgeable and the sales team are A One. All around great dealership!!

Toby was very helpful and the service was very good I always bring my cars to dean sellers with no problem and the service provided to me is great

Gordy Johnson is the absolute best salesman there is. I’ve been coming to this dealership and dealing with this salesman since 2013!

Our last five cars have come from Roy O’Brien, some used, some leased, and they’ve been extremely helpful and friendly every time. The sales team is very knowledgeable and has worked within our budget to find the right vehicles for us. They’ve walked us through financing and made sure we know all our options and are comfortable with not only the car we’re getting but the monthly payments and service plan. Service has been excellent, too. We’ll keep going back!

I have bought 2 used cars from Roy O’Brien and have been extremely satisfied with my purchases and the customer service that they provide. I will be buying all of my cars from Roy O’Brien.