New and used 2025 Ford Escape ST-Line for sale near St. Clair Shores, MI

We have worked with Trevor Wortman for more than 10 years whenever we are ready for our next lease car. He is a tremendous representative of the dealership?extremely knowledgeable, patient, helpful, courteous and is very timely getting questions answered! We have recommended him to our friends.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

I don't drive much so my last oil change was several months ago. Although arriving early, this place was bustling but that was OK as I planned ahead and brought a book.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Chris Carlock does it again with his excellent customer service! Can?t thank you enough!

My experience at Serra ford was fantastic, the dealers were friendly and polite they even offered cold bottles of water for my wife and I,surely i would tell all my friends and coworkers shop 4 a vehicle new or used at Serra ford of Rochester Hills.

Salesman Mike Hayes will get you in the right car for you.

Not quite like my previous visits to Avis Ford. Main issue is that the whole process took way longer than past visits. Some of it was beyond the control of Avis Ford, some was just unforeseen until that moment. But it was a real test of my patience. My dealer as usual was great, the process not so much.

Went to dealership first thing in the morning looking for a new car, and drove out in my new F-150 later that afternoon. My salesman was Mark Clish and he was so helpful and knowledgeable, and he got it done in record time. Thanks again Mark, I love my truck!!!

Jason J and his Team at Suburban are truly outstanding. They were fast, professional and efficient. Most importantly they inspired a sense of trust and I will be taking my new F250 to them exclusively for service.

We leased a 2023 Explorer. We love our car and had fantastic customer service. Thank you Nicole and Zack!

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

Bought/ leased numerous cars from Taylor Ford over the past few years, the last few from Brian Patton. I can?t say enough good things about everyone from start to finish. From sales team, to finance, to reception, to service and cashiers, I have only dealt with one thing which was minor and handled immediately and to above my satisfaction.

Toby was very helpful and the service was very good I always bring my cars to dean sellers with no problem and the service provided to me is great

Every staff member I encountered was friendly and knowledgeable. They have the best customer service! Numbers were transparent and I love my new vehicle!

Toby was professional, pleasant, explained the service that would be provided and how long it would take. The waiting room was comfortable. Everyone was polite.

9/27/2024 was rear while stopped for traffic on US23 at about 70 mph the the rear bed was hit pushing it into back of cab, The drivers seat back broke putting me in the rear seat area, the drivers seat belt broke. Received damage to right leg - it was on the brake pedal. The truck was totaled out, have purchase a new one.

Only place I go not only from sales (Ryan) all the way to service especially with Briana. She knocked it out of park! Always greeted with a smile but always treated with respect. Thank you. Jan

Saw used car on internet, stopped in to check it out. Kevin let me look over the car before approaching me. He was helpful answering my questions, explaining features. At NO time did I feel pressured to make a deal. We negotiated what I feel was a VERY FAIR PRICE. Car was handed over freshly washed and with ample gas to get me home. Well worth the hour and 15 minute drive. Kevin is a very fair, NO PRESSURE, friendly person to deal with. I would send anyone shopping for a vehicle to him. Nice waiting area, clean facilities, and free coffee too!

I had the privilege to meet and be assisted by Keith English who truly went above and beyond (at all hours, always ending with a “my pleasure”) what most other sales people do. He did locate the vehicle for me based on a previous inquiry. He never forgot me and when this car was available, he sent me a text message and I was able to test drive it that same day. He was excellent at communicating with me at real time speed. I felt like a very respected client and although he assisted me with a used vehicle purchase, he had so much patience and courtesy the entire step of the way. I would recommend using him for new car sales to anyone and Jack Demmer Ford. Thank you, Keith!