New and used 2025 Ford Escape for sale near Carrollton, TX

Top notch customer service. Vehicle was cleaned. Vehicle was ready ahead of schedule. Professionalism was excellent.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Sales staff is very respectful,responsive and professional. I have been purchasing my Ford products from Rockwall Ford for years and will continue to do so in the future.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

I live in Arlington so I had sent an email first to see if the Badlands bronco was still available. Jimmy contacted me back right away and even sent me a video of the vehicle. I drove out the next day to take a look at it where I meet up with jimmy. My over all experience was very good and Jimmy definitely made the overall experience much better. Any concern I had he made sure to address quickly and efficiently. I ended up driving off the lot with the bronco I had seen in the ad and a big part of that was due to Jimmy’s excellent customer service. Thanks again Jimmy and I will definitely be recommending you and Bob Tomes Ford.

Great, no unexpected delays. Service was quick and real courteous and professional Caring people , called me in a timely manner to keep informed and up to date on vehicle

Perfect . I really appreciate the service I received. It was unexpected and honestly made my weekend. I was not expecting to walk out with less than 500.00 cost and I walked out not paying anything. I will never buy a truck anywhere else.

Was contacted to repair recalls to the vehicle. The service was great, they even delivered my vehicle home once the work was completed. Good Experience.

Great service everyone was welcoming and nice gave me a great trade in value and best deal on the brand new truck love my experience was fast and easy I recommend talking to Tommy! Great sales man and likes to get things done

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

Texted to confirm the appointment. Service tech Arrived early and covered what needed to be done. The completed the work in a timely manner. Very polite and left the vehicle locked

Josh Stamper and North Central Ford provided an excellent buying experience. Friendly honest and professional.

I dropped my car off with Javier at FORD MERCURY and he took really good care of my vehicle. He messaged me to alert me of additional services that the initial inspection indicated that I needed and checked my rewards to apply my discounts to my ticket. Great experience!

LaShaundra was an awesome sales rep, she made sure all our needs/wants were taken care. Couldn't be happier with her customer service. Sweet lady.

Quick fast service. Always met with a friendly smile. The service department is very efficient. I have a r.v. that I take in for service and they do the oil change for a very reasonable price. They also give me a ride home and pick up when they are finished.

I had a great experience at Rockwall Ford! Mary, was absolutely amazing, friendly, knowledgeable, and very attentive. She made everything stress-free. I will definitely be back and I always recommend Rockwall Ford to others!

I went into the dealership with a certain used vehicle in mind and did not have to haggle at all! Brenda was excellent! She did not try to steer me in a different direction, she actually listened to me. I received a good deal at a fair price. Even the financing department did not push me too much to purchase something that I didn't need.

Good experience! Easy and quick deal made with Sedrick as our sales person. If you’re looking for a good salesman he’s the one.

Great experience and everyone involved was super helpful. Everything was upfront and no trying to add anything I did not want when I bought my new mustang. Abrum Mitchell was super helpful and friendly, thanks again everyone for making car buying a pleasant experience and not the nightmare it sometimes is!!!

Nice facilities and friendly staff. The only thing that was annoying was the wait once the deal was agreed upon. I informed the salesman that we were paying by check so no financing and was not interested in any extended warranties or after market items. I told him we would go to lunch and come back and he assured me that the process would be complete in 1 hour. We sat there for 2.5 hours because the 'finance person' was backed up. It would have been simple to just let us leave but I realize that car dealerships don't want you to leave once they have you there. Times are changing and I think you need to change your mindset. We purchased both a Lexus and an Audi vehicle for my wife and both were done within 30 mins. The sales person at each dealership did the paperwork right there on their computer. No finance and no pressure to buy way overpriced 3rd party warranties. Most people are aware that you can purchase warranties if you so choose direct from manufacture for 1/3 the price.

I have been in the process of shopping for my new F-150 for a few months now. I was pretty set on exactly what I wanted, and the discounts that were applied did not leave a ton of room for negotiation. What my purchase ultimately came down to was the level of service that I was provided. Being a long time sales manager myself, I take customer experience very seriously. One of the dealerships that I was working with lost my business completely by not respecting my time, and ultimately providing what I would call a terrible experience. From the moment I began working with Pete Restivo, I knew that I wanted to make my purchase with him, and do business with Five Star Ford. Each time I stopped by, I was treated well by everyone that I interacted with, my time was considered, I never felt pushed to make the purchase, only supported in getting all the facts to make the decision. I do not leave a lot of reviews, and take it seriously when I do and I would absolutely recommend Pete Restivo and Five Star Ford to anyone interested in checking out a new Ford.

My husband and I were in the market for a newer yet used car. We found the car we were looking for on their website and started the process online. Once we got to the dealership, they already had the car pulled up and ready for us to see. We decided we wanted the car and finance worked quickly and efficiently. We had a wonderful buying experience...and AFTER the fact, we noticed a leak by the brakes. They called us in immediately because of that being a safety hazard, put us in a loaner car and have been taking care of us! VERY pleasant buying experience!