Everything went sideways on the repair of a fuel pump on my 2001 Navigator. It was to be a 2-3 day job that turned into nearly two weeks. Look at my rating. A ten! Why? Customer Service and great employees. The service manager, Bob, the service reps, Geo and Bill, and the service phone gal all did everything they could to make this issue work FOR ME. They covered a great SUV rental for us to go on our trip that was planned, they had my car ready upon my return, and the chargers were very reasonable. I know my car was late and the problem was caused by Harper's error. But what should be done if an error is made? Fix it and make it right for the customer. They did that this time - and have done it in the past. Good customer service is what I expect, and is, without a doubt, what I receive from Harper's. Well done, folks!
2017 Ford Escape S Review
Two years no problems year then....
by Silvy from East Meadow NY
May 13, 2019
4
I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems
i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok
All in all it’s nit bad but to make it better you have go go up in trim and of course price
I will not purchase or lease it again.
We searched and compared vehicles and pricing from Medford, OR to Eureka, CA and discovered Lithia of Eureka to have the best prices on vehicles with full loaded accessory packages.
We also found the purchase process to be the most streamlined we have ever experienced. We especially love not having to deal with the DMV, thank you for doing this on our behalf!
Vinny was a very personable sales person, we enjoyed working with him.
2014 Ford Escape SE Review
Great Vehicle for the Price
by CarrieOH from Lorain, Ohio
May 6, 2019
5
I am so blessed coming from having no heat to this amazing vehicle is well worth the wait. The axle on my Jeep was separating as I was driving to the Dealership. God blessed me to get there safe. I did not have to drive the Jeep back home.
I recently purchased a used Jeep from Lithia Chrysler Jeep Dodge of Eureka. The entire process went smooth. The salesman was extremely helpful in assisting me in obtaining a great deal. Having previously owned two other Jeeps I expected this Jeep to be as good and perform well as the first two. I was not disappointed. It was exactly what I expected from a Jeep: comfort and ruggedness. Thank you Lithia for making me a satisfied customer, and a happy Jeep owner again.
2018 Ford Escape SE Review
Economical, peppy, functional
by Buddy from Macungie
May 16, 2019
5
For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.
Very Happy With My Shopping Experience with Lithia
by Eric Shull from Trinidad CA
November 6, 2018
4.8 (64 reviews)
I am extremely pleased with the excellent experience of buying a Jeep Patriot from Lithia. The helpfulness of Vincent Lombardi in helping me find the right vehicle for my needs and getting me and my Jeep delivered personally by him was so special! Everything went well and smoothly and very quickly without any delays. Epic shopping experience!
2017 Ford Escape SE Review
So far 2017 Ford Escape is Reliable
by AB from Bloomington, IN
May 7, 2019
5
Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2017 Ford Escape SE Review
Owned Many cars and this is the best.
by MattM from Toledo, OH
April 21, 2019
5
I recently bought my first Escape as a pre-owned vehicle. I must say this is the is a fun SUV to drive. I have owned over 40 cars in my lifetime and I love this one. If I had to complain about something it's that the seats leave something to be desired in the comfort area.
We've bought several cars with Lithia Eureka and with every purchase we were very satisfied with the entire car buying process. Thank you for the best car shopping experience!
2015 Ford Escape Titanium Review
I've only had it 2 days so far I like it a lot
by Marjorie from Brookfield
May 12, 2019
4
This vehicle so far is just what I was looking for.. Not sure yet how it performs in the snow hopefully it will be great seeing I live in the country with hills and etc..
Moved to north California from Boston 6 months ago and needed a good mechanic when my the transmission in my Ford Focus suddenly started to studder and malfunction the day before we were going to drive back to MA for the holidays. Helpful, friendly staff who care about their customers, catered to my situation and got my car fixed so I could make it back to Boston to see family for the holidays. Nathan was a big help getting my car in right away and kept me updated to the cars status when it was going to be ready. Will continue to bring my vehicle here for service in the future!
2019 Ford Escape SE Review
I love this lease
by Jennifer from Jackson
May 12, 2019
5
This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.
Was a good experience sales department was great finance department did a great job finding a good rate highly recommend this dealer
2018 Ford Escape SE Review
Nice car
by Drake from Phoenix AZ
May 9, 2019
5
Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2016 Ford Escape Titanium Review
I love my car!
by Teewall from Mechanicsburg, Pa
May 11, 2019
5
This car meets all of my needs. It is roomy and comfortable, drives very smooth, and has little or no blind spots. I have only had it for a couple of days. But I live my car!
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